Tamantara Suites & Villa

Honestly you get what you pay for. It’s cheap and so the room is average the cleanliness is not up to my standards. The bed sheets are uncomfortable but the bed is fine. There was a huge caterpillar inside the room, though I know that can’t really be helped. The staff were lovely and the breakfast presentation was impressive. With a few small changes, deep cleaning and new bedding this hotel would be a really nice budget option. But as is, I would unfortunately not return.

Beautiful place, wonderful service, location not too far or too close to the centre so was peaceful whilst convenient. Only tiny little thing was TV’s don’t really work, couldn’t watch anything and the staff couldn’t fix it either and could hear noise which sounded like laundry machines or something at night whilst sleeping sometimes.

PROS: - Great location - Very friendly staff - Cozy rooms and a**osphere - Delicious food Cons: None 10/10 would recommend!

Staying at Tamantara was a great experience! The location is perfect, view on ricefields in a really nice and not so super busy street, but still in walking distance to Ubud center. From there its also perfect to go north for all the trips like waterfalls, temples and Tegellalang riceteraces without having to go through the busy Ubud center traffic. The Hotel and the room was really pretty, nice interior and very clean and had a spacious balcony. Also the staff was super nice and helpful with all questions we had! I would love to come back again and recommend 100%

Super nice hotel, which has a private villa in the complex. The place is nice and clean and within walking distance of the city centre. Which is very convenient

Very nice place to stay

In over ten trips to Bali, this was by far the worst experience we have ever had. We booked 4 nights and paid upfront, which in retrospect was a terrible mistake as we stayed for 12 hours and subsequently lost $1800 Australian dollars when they refused to refund any portion whatsoever. This was despite the primary reason for leaving early relating to a child nearly suffering a scalding injury related to their substandard plumbing which was allowing boiling water surges randomly. In addition when we arrived in quickly became apparent that the website completely lies about the presence of an onsite restaurant - there is NO dinner service as advertised, and there appears to be 2 tables with seats in a dingy lobby only. The room smelled of mold, was infested with mosquitos. It is also not near the main ***** and there was no solution catering for guests who might have trouble walking to the central ***** (eg with young children); which is an issue given how hard it is with traffic to get around Ubud. For the price they are charging - over $400 AUD a night, there is no luxury or real service to speak of at all. When we respectfully asked for at least a partial refund due to being very upset our child narrowly avoiding a burn we were flatly refused throughout, despite there being a safety issue, hiding behind we could have asked for another room - the staff never offered this as an option at the time of us raising the complaint, but frankly after your child has nearly been seriously injured on a property you aren't keen to stay. In any other property I have stayed in Bali this would have been resolved with grace and good understanding - this place just ripped us off with not a second thought. DISGUSTING.