Guest User
August 27, 2023
The hotel lobby is very small, facing the street, the room is large, the decoration is minimal, the bathroom is spacious, it is not good to take a bath and the hot water in the shower is not enough to cool down. The pool water in the room is also cold and not very clean. The bed next to it is comfortable to lie on, but the pillows are not very clean. It is best to spread the mattress provided by the bathroom or something. It is recommended not to eat the bagged snacks provided in the room. The fee is not marked. The waiter said that the free is fake. The snack was charged at 138 Indonesian rupiah when I checked out the next day. Receipt. What makes people feel even worse is that some of us accidentally polluted some bed sheets for special reasons, saying that they couldn’t be washed off, and asked us to pay the bed sheet fee of 242 yuan in Indonesian rupiah, without issuing a receipt or invoice. Took the sheets and left, (the sheets were dry when they were taken away, they didn't even try to clean them, just wanted money). After that, we simply washed the stain with water and it was as clean as ever. The service manager who collected our money did this by trying to collect the money into his own pocket, and gave a bad review on the management and service of this hotel! We booked two rooms at a high price, one was nearly 2,000 RMB. The service and facilities are not worthy of this price. There are many good local options at the same price. I do not recommend it. I hope that you will not have a bad hotel experience when you go out. Step on mine.
Original TextTranslation provided by Google