The staff at Vila Shanti were all very helpful and friendly. The room was simple but clean, the bed quite firm but comfortable enough. I requested softer pillows and they supplied them for me. They could do with having some extra things in the room like a bottle opener, safes and bins with lids in the bathrooms. They could also do with more loungers around the pool, although the shape of the pool area makes this a bit difficult to accomplish. People 'saving' their loungers for hours at a time was also quite frustrating and so the pool attendant should be monitoring this I feel. Aside from these minor things, the location is amazing, right in the middle of Sanur and right on the beach. The view of Mount Agung is breath taking.
Overall, I am very happy with the value and service.