Guest User
February 8, 2024
At first we were not happy with the initial room we were allocated. The shower was terrible and the bathtub was not very inviting either. Luckily we were moved to another room the next day and that room was excellent. It had an outdoor shower and toilet so we got our authentic Balinese experience. The staff were very friendly and always ready to help us with anything that we needed. The only other negative was that when we hired the Hookah and damaged it the hotel did not have a policy in place for compensation in this case and the manager was asking for a ridiculous amount of money from us for the hookah. In the end we managed to cone to an agreement but it was not a nice experience.