The Watergarden Hotel & Spa

I have stayed here 8 years ago and that was the most amazing place I have stayed in my life. This time things changed, but it’s still a beautiful place. Very tranquil location, the garden is well maintained and looked after. Feels like you are in the middle of the jungle, so expect all kinds of animals all around.. the beds are very comfy and the rooms are clean. Some refurbishment would do wonders though.. It doesn’t seem like they did any work on the rooms in the last 8 years but the restaurant got renovated. So the price of the food got more expensive. We didn’t eat anything here this time as you can find cheaper and really tasty food around the town ( highly recommended Warung Budi Ayu- not just because of the food but the hospitality and kind talks ). Water garden is amazing if you want to experience something special.

Lovely little resort the bungalows were comfortable and the outdoor deck overlooking the lily pond was beautiful. Putu the manager organised trips for us and made suggestions of what to do, she was more than helpful and made our stay very easy. Breakfast was fabulous we had it served on our deck most mornings, we ate in the restaurant one night which was also good. I loved the pool area there wasn’t much shade but that’s the only negative.

Great spot for a meal and some drinks with friends. The decor is lovely with, as the name suggests, a beautiful little watergarden inside. The food was great, my steak perfectly cooked. This restaurant is also open for breakfast and lunch and has a good array of European and Indonesian fare.

Beautiful gardens, great staff Rooms clean and modern Close to restaurants and shops Would definitely stay here again

Poor initial check in set tone. I was questioned about where had I come from, how did I get there, etc. I’m sure the other reviews are right about how wonderful it is, but too many questions just seemed an unpleasant introduction! This colours the tone of the stay. The room was beautiful, so too the pool and central location. Just make sure, dear management, you make EVERY paying guest feels welcome upon fronting to reception.

Our travel group of 12 had the opportunity to enjoy a fabulous stay at the Watergarden Hotel while enjoying a quilting seminar and retreat on the property as well. The hotel served as our home away from home while we toured in the Candidasa area and also had quilting lessons at the hotel. Our rooms and linens were very comfortable. Filtered water was available to us daily as well as a hot pot so we could have coffee in our room in mugs provided in our hotel room while watching the coi our private coi pond while we slowly began our day. We had hot water every day in a luxurious in room shower. We ate breakfast and lunch in the hotel dining room everyday. Our group ordered this a day ahead and our breakfast and lunch not only was beautiful and delicious was provided piping hot, on time every day. The most delightful thing about this that the staff’s enthusiasm and friendliness was demonstrated continually. After the first day, they all knew my name and the rest of our party of twelves names! I forgot to mention that they also for a nominal fee did a load of laundry for me which was impeccably done, folded and smelled fantastic on the same day I left it with the front desk. All of this superb service attention to detail starts with one key element, an employee named Puta. She introduced herself to our group when we checked in coming to each of our rooms to let us know to contact her if we needed anything. From spa appointment which (I highly recommend you do as many as possible while you are there) as well as addressing any questions we had. She also came and picked up 3 guests who didn’t want to continue activities in Candidasa and took them back to the hotel. She also helped us hire Balinese dancers for our final evening dinner which we had at the hotel that was delicious, intimate and wonderful for our group. Thanks to the entire staff for making our visit to Bali so wonderful! We will be back!

Spent 4 nights in the double bed bungalow; comfortable, great sleeps, and enjoyed the koi pool every morning from our verandah. An oasis in Candidasa under the supervision of our gracious host, Putu. The restaurant offers great options for enjoyable meals.