If we could rate Theanna a 6 out of 5, we would! While the villas and facilities are superb - world class - what sets the resort apart is the amazing service of its staff. From beginning to end we’ve been blessed with friendly, attentive and professional service. Everyone knows your name. And nothing is too much to ask. For example, we were scouting Canggu for some brass figurines (sentimental value) and could not find what we wanted. The reception team stepped in, and not only found them somewhere on the island, but bought them for us. Incredible. The location, villas, food and especially the staff make Theanna one of the best places we live stayed. Ever.