Buahan, a Banyan Tree Escape

Buahan, a Banyan Tree Escape Reviews

Buahan, a Banyan Tree Escape

Banjar Selat, Bali, IndonesiaView Hotel Details
Buahan, a Banyan Tree Escape
Buahan, a Banyan Tree EscapeBuahan, a Banyan Tree EscapeBuahan, a Banyan Tree Escape
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Buahan, a Banyan Tree Escape Guest Reviews

4.7/5
Amazing
70 review
Verified reviews
Location4.8
Amenities4.6
Service4.8
Cleanliness4.7
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All Reviews(70)
Positive reviews(68)
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Awesome stay(8)
Friendly host(8)
Too many mosquitoes(7)
Negative reviews(2)
StanC
Rainforest Pool Bale
Stayed in Mar 2023
Couples
16 review
5.0/5
Outstanding
Posted on Apr 12, 2023
It was an amazing experience with Buahan, a Banyan Tree Escape, I really love the concept and interior of the resort. Food is specially curated by chef and it’s delicious, love the spa/massage treatments where it surrounded by nature, so peaceful with the sounds of nature. Once again, thank you for the great hospitality. It was truly an incredible and unforgettable experience.
6/9
Response from Property: Dear StanC,Thank you so much for taking the time to share your wonderful experience at Buahan, a Banyan Tree Escape! We are thrilled to hear that you had an amazing time and that our concept and interior resonated with you. Our team takes immense pride in crafting a unique and tranquil environment for our guests.We are delighted that you enjoyed the specially curated culinary delights prepared by our skilled chefs. We believe that food is an integral part of any memorable getaway, and we're glad it left a positive impression on you.It's heartwarming to know that our spa and massage treatments could provide you with a peaceful and rejuvenating experience surrounded by nature's beauty. The soothing sounds of nature truly add to the serenity of the moment.Your kind words about our hospitality mean the world to us. We strive to ensure that every guest feels welcomed and cared for throughout their stay. We're thrilled that your time with us was not only incredible but also unforgettable.Thank you once again for choosing Buahan for your escape, and we sincerely hope to welcome you back in the future for more wonderful moments and experiences. Until then, we wish you all the best in your travels and endeavors.Yours sincerely,Buahan Team
Guest User
Rainforest Pool Bale
Stayed in Feb 2023
Couples
1 review
4.0/5
Very Good
Posted on Feb 17, 2023
Interesting concept. Amazing views. Lovely friendly staff and team. Let down by Banyan Tree style of overcharging for everything from add-on food and the excursions/activities. Not much to do unless you pay more, and nightly price is already expensive for Bali. For a new resort also feels like maintenance has been put to one side, maybe during covid. Feels much older than it is.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience with us at Buahan, a Banyan Tree Escape. We truly value your feedback and appreciate your honesty in highlighting both the positive aspects of your stay and the areas where we fell short of your expectations.We're delighted to hear that you found our concept intriguing and enjoyed the spectacular views our resort has to offer. Our team takes great pride in providing friendly and attentive service, and we're thrilled to know that you felt the warmth and professionalism of our staff during your stay.However, we are genuinely sorry to learn that certain aspects of your experience did not meet your expectations. We take your concerns about pricing seriously and understand your perspective on the additional costs associated with food, excursions, and activities. Rest assured, we continually review our pricing structures to ensure they reflect the value and quality we aim to provide to our guests. Your feedback helps us in this process, and we will take your comments into consideration as we evaluate our pricing strategy moving forward.Regarding your observation about the range of activities and entertainment available at our resort, we acknowledge that a variety of options should be accessible to all our guests without feeling an undue burden on their wallets. We are actively working on enhancing our inclusive offerings to provide a more fulfilling experience for all guests, regardless of their budget.Moreover, your comments regarding maintenance and the overall ambiance are noted. We appreciate your understanding that the challenges posed by the global pandemic did impact our operations, but we are committed to addressing any concerns you have raised. Our team is working diligently to ensure that the upkeep of our facilities aligns with the premium experience we aim to offer.Once again, thank you for sharing your insights, both positive and constructive. Your feedback is invaluable as it guides us in continuously improving our guest experience. We sincerely hope to have the opportunity to welcome you back to Buahan in the future, so you can witness the positive changes we are implementing based on your valuable input.Yours sincerely,Buahan Team
Guest User
Rainforest Pool Bale
Stayed in Jun 2024
Friends
32 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Super good hotel. The most special hotel I have ever stayed in. Just as I expected. No windows, no doors. Physical cooling. Super beautiful curtains. Being in the forest is like a fairyland. Highly recommended. Most super five-star hotels are basically the same, but this is a hotel I want to experience again.
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Response from Property: Dear valued guest, Om swastyastu,Warmest greetings from Buahan, a Banyan Tree Escape!We are absolutely thrilled to read your review! Your words are music to our ears, and we're delighted to hear that our unique hotel concept exceeded your expectations. We're proud of the attention to detail we've put into creating an immersive experience for our guests, and it sounds like we were able to transport you to a truly magical place.We're particularly pleased that you appreciated the thoughtful design elements, such as the physical cooling system and the beautiful curtains, which add to the sense of being enveloped in nature. And we're thrilled that you felt like you were in a fairyland, surrounded by the beauty of the forest.We're also grateful for your kind words about our hotel being one of a kind. We strive to stand out from the crowd, and it's wonderful to know that we've succeeded in doing so.Thank you for your highly recommended rating and for sharing your wonderful experience with others. We would be honored to welcome you back again and again, and we look forward to creating more magical moments for you in the future.Warm regards, Buahan, a Banyan Tree Escape.
Guest User
River Valley Pool Bale
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 19, 2024
The location is remote and not close to the city. If you want to have a paradise, it is worth going I really like the housekeeper who is so nice. The food is delicious. Breakfast and dinner are included. It is not too rich and healthy.
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6/9
Response from Property: Dear valued guest, Om Swastyastu,Warmest greetings from Buahan, a Banyan Tree Escape!Thank you for taking the time to share your thoughts about your stay with us. We're glad to hear that you enjoyed the peaceful and serene atmosphere of our resort, which is indeed a paradise for those looking to escape the hustle and bustle of city life.We're thrilled that you appreciated the efforts of our housekeeper, who works hard to ensure that every guest feels welcome and comfortable. We'll be sure to pass along your kind words to them!We're also delighted that you enjoyed our culinary offerings, including breakfast and dinner, which are indeed included in your stay. We take pride in serving healthy and delicious meals that cater to a range of tastes.We understand that our remote location may not be suitable for everyone, but we're glad that you found it a refreshing change of pace. Thank you once again for choosing Buahan, a Banyan Tree Escape, and we can't wait to welcome you back.Warm regards, Buahan, a Banyan Tree Escape.
Jeremy 77777
Rainforest Pool Bale
Stayed in Apr 2024
Couples
8 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The food is healthy and the presentation is exquisite, but it is really unpalatable, and there is not a single dish that is delicious. You need to go to Ubud every day to find food, but it still does not affect my full score. The resort concept is novel, the environment is secluded, the scenery is excellent, the service is warm, and it is truly an escape. Although there are mosquitoes, they are within an acceptable range. It is a very wonderful experience.
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6/8
Response from Property: Dear Jeremy,Om swastyastu,Warmest greetings from Buahan, a Banyan Tree Escape!Thank you for taking the time to share your thoughts about your stay with us. We appreciate your honest feedback about the food, and we're sorry to hear that it didn't quite meet your culinary expectations. We understand that everyone has different tastes, and we'll take your comments into consideration to improve our menu offerings.However, we're thrilled to hear that you appreciated the healthy options and exquisite presentation of our dishes. We're also glad that you enjoyed the unique resort concept, secluded environment, and excellent scenery. Our staff work hard to create a warm and welcoming atmosphere, and we're glad you felt like you'd escaped to a peaceful retreat.Regarding the mosquitoes, we apologize if they were a nuisance, but we're happy to hear that they were within an acceptable range for you.We're delighted to hear that overall, you had a wonderful experience with us. We would like to invite you to return and give us another chance to showcase our culinary offers. Perhaps we can prepare a customized menu for you on your next visit. We'd also be happy to provide any recommendations or adjustments to make your stay even more enjoyable. Thank you for your review, and we eagerly look forward to welcoming you back to Buahan soon.Yours Sincerely,Buahan, a Banyan Tree Escape.
Anonymous User
Rainforest Pool Bale
Stayed in Jan 2024
Family
4 review
3.7/5
Posted on Feb 19, 2024
Advantages: The tropical rain forest happens to be on a hillside. The basic room is close to the valley, river and waterfall, so the room will be very humid. Of course, the room becomes more beautiful and expensive as the mountain goes higher! The room is really beautiful inside. The details are also good. The welcome drink chocolates and other chocolates are grown on local hillsides. It’s beautiful! Very beautiful! When I arrived at the hotel for the basic room booked by Ctrip, I found that it was at the bottom of a mountain and I had to walk a lot. The room was very humid and there was no sunlight. We upgraded to a room for around US$200 (after the upgrade, we had sunshine and a mountainside location). The breakfast was relatively ordinary, in the mountains and valleys, with wild herbs, eggs, and thick bread. Not impressed at all, the dinner was pretty good, the dishes were beautifully arranged, and the taste restored the taste of nature. Disadvantages: 1. I almost died in this hotel! The short sleeves on the table were worn the next morning and a scorpion appeared! It’s a live scorpion🦂! He immediately smashed it to death with a bottle, but luckily he didn't get stabbed! Regarding the response from the Scorpion Hotel, thank me for killing the scorpion, otherwise they would have to find this scorpion again... blabla... it won't be a problem. At least it didn't get stuck, and I can't say anything. Is it due to the good environment and lots of vegetation? ! 2. Catching ants in bed at night🐜. It was also quite a fun experience. 3. The pooping gecko 🦎 fell from the curtain and scared me. The toilet is not fixed well and will shake. On the contrary, mosquitoes and other things are not a problem. When I went to bed at night, I heard the sound of small animals running around on the roof, maybe mice or squirrels. They were running around... It was very funny. Conclusion: One night is enough to experience it! If you advocate environmental protection, there will definitely be more bugs. The air conditioning is very good and the air conditioning is very sufficient. I slept well and the bedding is also good. Play and get close to nature. The scenery is beautiful, that's all... It's okay to experience it once. It's like who is in the pavilion in the park... Hehe... The rooster crows continuously at 4/5 o'clock in the morning... Wow, so healthy!
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6/19
Response from Property: Dear valued guest, Om Swastyastu,Warmest greetings from Buahan, a Banyan Tree Escape!Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your kind words about the tropical rainforest surroundings, the beautiful room, and the local produce used in our welcome drinks and chocolates. We're sorry to hear that your initial room didn't meet your expectations, but we're glad you were able to upgrade to a better room with a mountain view. We apologize for the inconvenience and any discomfort caused by some of the natural elements in the area.Regarding the incidents you experienced, we'll make sure to take additional measures to ensure a safe and comfortable stay for all our guests. We're also sorry to hear that the toilet was not functioning well and caused you concern. We'll look into this matter immediately.On a positive note, we're glad you enjoyed the air conditioner, bedding, and scenic views. We understand that our hotel is surrounded by nature, and we try our best to create a harmonious coexistence between humans and wildlife.We would like to express our heartfelt apology for the unappealing holiday experience you unexpectedly encountered. All your feedback is received with a genuine interest in improvement. Please be assured it’s our greatest ambition to provide every guest with the highest level of service, care, and seamless experiences.With my fondest regards,Puspa AnggareniResort Manager
Sunmingjie Sunny
Rainforest Pool Bale
Stayed in Mar 2024
Friends
10 review
5.0/5
Outstanding
Posted on Mar 10, 2024
The room is simply amazing. I have never experienced it before. Listening to the sound of rain and the chirping of insects, sleeping in nature is an experience that I must experience once in my life. The hotel staff are very nice, everyone is smiling, and the environment is top-notch.
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6/10
Response from Property: Dear Sunmingjie Sunny,Om Swastyastu,Warmest greetings from Buahan, a Banyan Tree Escape!Thank you so much for sharing your wonderful review about your stay with us! We're thrilled to hear that you had an unforgettable experience in our hotel, and that you found the room to be truly amazing. We're glad you appreciated the unique sounds of nature, such as the rain and insects, and that you felt like you were sleeping in harmony with the environment. It's moments like these that make all our hard work worth it!We're also delighted to hear that our staff were friendly and welcoming, and that you noticed the smiles on their faces. We pride ourselves on providing exceptional service, and it's great to know that we were able to make a positive impact on your stay.Thank you for highlighting our top-notch environment, too! We strive to create a unique and immersive experience for our guests, and it sounds like we succeeded in doing so for you. We're grateful for your kind words and would be honored to welcome you back again in the future.Yours Sincerely,Buahan, a Banyan Tree Escape.
Wangxiaoxi^_^
Rainforest Pool Bale
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The three of us booked two rooms, but we still slept on one bed. It would still be scary if one person experiences sleeping in the same room. In the middle of the night, a group of little spirits will come out and scream~~~ The alarm clock in the morning ⏰ is nature’s wake-up service [smiley face] At night, the staff will come and organize the bedtime ritual. There are three layers in total, one layer of bamboo mats and two layers of thickened gauze. We can think about whether we will be carried away by mosquitoes, and other issues. After all, designers who spent hundreds of millions must be more comprehensive than we thought. We can only feel everything that nature brings to us. No matter what, other staff will provide comprehensive services for us, just enjoy[strong] Breakfast, lunch and dinner are all served by Michelin stars breakfast time I was given everything on the menu, so I ate slowly. I didn’t dare to take it from the buffet, for fear of overfilling [smiley face] The hotel and food are good👍 hotel requirements 1. Only 2 people can stay in each room 2. Extra bed service is not accepted 3. Minors are not allowed to stay
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6/13
Response from Property: Dear Wangxiaoxi, Om Swastyastu,Warmest greetings from Buahan, a Banyan Tree Escape!Thank you for sharing your unique experience at Buahan, a Banyan Tree Escape. We're glad you appreciated the natural surroundings and the sense of adventure that comes with it. We also appreciate your mention of the turndown service. However, we want to assure you that our staff will always prioritize your comfort and well-being. Our design choices are indeed inspired by the natural environment, but we will take your feedback into consideration for future improvements. We're thrilled that you enjoyed our meals, and we're proud to offer a Michelin-starred dining experience. Please know that our catering team takes great care to provide a delightful culinary experience for all our guests. Thank you again for your kind words about our hotel's requirements, and we hope you'll consider returning to experience more of what our resort has to offer.Warm regards, Buahan, a Banyan Tree Escape
Guest User
River Valley Pool Bale
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Feb 16, 2024
It is fully open with no doors or windows. There are not many mosquitoes unexpectedly. The food is very unique. You can still ask for more if you are not full. There are performances and decorations for the Valentine's Day dinner.
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6/8
Response from Property: Dear valued guest, Om Swastyastu,Warmest greetings from Buahan, a Banyan Tree Escape!Thank you for sharing your thoughts about your recent stay with us! We're delighted to hear that you enjoyed the unique atmosphere and ambiance of our open-concept bale, despite the absence of doors and windows. We're also thrilled that you found the food to be exceptional and appreciated the generous serving sizes, allowing you to continue eating until you were satisfied. It's great to know that you also enjoyed the special touches we added for Valentine's Day, including the performances and decorations. We're grateful for your kind words and would be delighted to welcome you back again in the future.Warm regards, Buahan, a Banyan Tree Escape
Guest User
Rainforest Pool Bale
Stayed in Feb 2024
Couples
4 review
4.0/5
Very Good
Posted on Feb 15, 2024
The hotel is relatively remote. It takes 2.5-3 hours to get from the airport to the hotel due to traffic jams. It is very suitable for those who like wild luxury style. The scenery is first-rate. The mosquito situation is a little better than I expected, that is, it is a little better and everything is there haha The service is very friendly. The only discomfort I feel is that you need to walk uphill from the room to the restaurant to have breakfast, which can be very tiring. There is no 24H room service. There is a waterfall in the hotel area that you can hike to by yourself, which is very tiring for us. I gave up halfway through. The next day I changed to Yamaken Shiki. It was much more comfortable to have a golf cart to pick me up wherever I went. Hahahahahahahaha
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Response from Property: Dear valued guest,Om Swastyastu,Warmest greetings from Buahan, a Banyan Tree EscapeThank you for sharing your thoughts about your recent stay with us. We're thrilled to hear that you appreciated the unique wilderness setting and the stunning scenery surrounding our resort. We're also glad to know that our staff's enthusiasm and service exceeded your expectations. However, we apologize for any discomfort caused by the 2.5-3 hour journey from the airport, as well as the lack of 24-hour room service. We understand that our remote location can be challenging, but we're working to improve our services.Regarding the walk from the room to the restaurant, we appreciate your feedback and are considering ways to make this journey more comfortable for our guests. We'll also look into providing alternative transportation options for those who may need them.We're glad you enjoyed the waterfall hike, although we apologize it was tiring. Please be assured that we have a Resort mobile phone and butler service available 24 hours a day to cater to your needs.We value your feedback and will take it into consideration to improve our services.Warm regards, Buahan, a Banyan Tree Escape
Guest User
Rainforest Pool Bale
Stayed in Dec 2023
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jan 21, 2024
I really like the concept hotel, the original and pure scenery, the food environment, I don’t recommend it to those who are afraid of bugs and geckos, just try the other options! really like!
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Response from Property: Dear our Valued Guest,Om Swastyastu!Warmest greetings from Buahan, a Banyan Tree Escape,Thank you so much for taking the time to share your review! It's great to hear that you enjoyed your stay at the hotel and appreciated the beautiful scenery, food, and environment. We're glad you felt comfortable and had a pleasant experience. For future guests, we'd like to clarify that we do take measures to minimize the presence of bugs and geckos, but they can be a natural part of the surrounding ecosystem. We appreciate your feedback and are happy to have been able to accommodate you despite any discomfort. We hope to welcome you back again soon!Warm regards,Buahan, a Banyan Tree Escape
Guest User
Rainforest Pool Bale
Stayed in Feb 2024
Couples
5 review
5.0/5
Outstanding
Posted on Feb 25, 2024
It's all very good, blending into nature
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Response from Property: Dear valued guest, Om Swastyastu,Warmest greetings from Buahan, a Banyan Tree Escape!Thank you for taking the time to share your thoughts about your stay with us! We're thrilled to hear that you had a positive experience and felt a sense of connection with nature during your time with us. Our goal is to provide a harmonious coexistence between humans and the natural environment, and it's wonderful to know that we were able to achieve this for you. We're glad you enjoyed your stay and would be delighted to welcome you back again in the future!Yours Sincerely,Buahan, a Banyan Tree Escape.
Guest User
Rainforest Pool Bale
Stayed in May 2024
Friends
4 review
4.5/5
Great
Posted on May 26, 2024
The check-in ceremony is very unique. The room is arranged in the middle of two roads, and the privacy experience is average. I was woken up by the singing of hundreds of birds in the morning, which is a different experience from the wild luxury in Africa.
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Response from Property: Dear valued guest, Om swastyastu,Warmest greetings from Buahan, a Banyan Tree Escape!Thank you for sharing your thoughts about your recent stay with us. We're delighted to hear that you enjoyed the unique check-in ceremony we offer, and we're glad you found it a memorable experience.We apologize if the location of your room affected your sense of privacy. We understand that every guest has different preferences when it comes to room placement, and we'll take your feedback into consideration when allocating rooms in the future.However, we're thrilled that you appreciated the natural surroundings and the sounds of the birds chirping in the morning! We're proud to be situated in a peaceful and serene environment, and it's great to know that you felt like you were experiencing something special.Thank you again for sharing your review, and we hope you'll give us another chance to welcome you back and provide an even more memorable experience. Warm regards, Buahan, a Banyan Tree Escape.
Guest User
Rainforest Pool Bale
Stayed in Feb 2024
Couples
2 review
2.0/5
Posted on Feb 13, 2024
Step on thunder. Only wildness, no luxury. 2🌟It is for the local simple folk customs. The positioning feels awkward, the price per night is not low, but there is no service: room service costs extra and there are few types; the mini bar only has mineral water; the private pool does not have running water or constant temperature water, and cannot be used; when leaving, the straw hat in the room It is not allowed to be taken away, and it is difficult for customers to recycle it. . . Traveling in the park basically relies on walking and climbing stairs, which is very laborious. If you want to experience outdoor life, the price is slightly higher. The location of the hotel is not very good. It is deep in the mountains and forests, and it is far away from the scenic spots.
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Response from Property: Dear valued guest,Om swastyastu,Warmest greetings from Buahan, a Banyan Tree Escape!Thank you for taking the time to share your thoughts about your recent stay with us. We apologize for the areas where we fell short of your expectations. We understand that our lodge is not a luxury resort, but rather a rustic retreat that offers a chance to experience the beauty of nature up close. We appreciate your feedback on our service, and we will take it into consideration to improve our offerings, including our room service and mini bar options. We're also sorry to hear that our private swimming pool was not functioning as expected, and we'll look into this issue. We value your suggestion about the hat in the room. Lastly, we understand that our location may not be ideal for those looking for easy access to attractions, but we believe that the natural surroundings and peaceful atmosphere are unique benefits of staying with us. Thank you again for your feedback, and we hope you'll give us another chance to show you a more authentic experience.Warm regards, Buahan, a Banyan Tree Escape
Guest User
River Valley Pool Bale
Stayed in Feb 2024
Family
1 review
2.5/5
Posted on Feb 8, 2024
Very bad service. It takes more than 45 minutes to go to Ubud. It is inconvenient. Not recommended.
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Response from Property: Dear Valued Guest,Om Swastyastu!Warmest greetings from Buahan, a Banyan Tree EscapeWe apologize for the disappointing experience you had with our transportation service. We understand that the journey took more than 45 minutes to reach Ubud, which is longer than usual. We'd like to explain that our property is located a bit far from the city center, and unfortunately, there were some traffic jams on the road that day. We apologize for any inconvenience this may have caused and regret that our service did not meet your expectations. We take all feedback seriously and will use this as a lesson to improve our service for future guests. Thank you for taking the time to share your review, and we hope to have the opportunity to serve you better in the future.Warm regards, Buahan, a Banyan Tree Escape