Vouk Hotel and Suites Reviews

Good breakfast buffet, and large pool. Good gym and facilities.

A little out of place but there’s a shuttle service to geger beach!

very disappointed with hotel staff management and service. my plan to stay is for 2 days , unfortunately my grandfather passed away so i had to check out one day early. spoke to the hotel staff they said if i go through the online booking and request refund they will accept and process. so i did but trip.com informed me the hotel rejected my refund . very disappointed with the hotel bad attitude

good location. Staffs are friendly and helpful. very large room!!

Great stay

Clean room

We chose a hotel to explore Geger beach, so to speak, value for money. The hotel is certainly not 5*, but 4* for sure. I liked the breakfast (there was chocolate fondue and fresh rolls, as well as delicious desserts, fresh juices (watermelon, pineapple), apple and pineapple juice (very tasty).

Environment: This hotel is located in the villa group area of ​​Bali. The price is relatively cheap. The whole hotel is very large, the environment is very good, the appearance is beautiful, the swimming pool is very large and long, this is satisfactory! Hygiene: But the sanitation is really bad. There is a very strong musty smell in the room. I opened the door to ventilate for a long time, but the smell is still very strong. There are obvious stains on the sheets and duvet covers. Anyway, it feels unclean! Facilities: It may be an older hotel, and the air conditioner is also old. On the first night, I was so noisy by the air conditioner that I couldn't sleep all night! I was really speechless. I asked them to repair it the next day. It was better after repairing, but the sound was still very loud! Service: Average service, generally good This hotel has a good outside environment, as well as good breakfast and restaurants. I stayed in four hotels in Indonesia. The breakfast is the best. There are a lot of Chinese food, and the taste is very good! It's just that the hygiene of the room is worrying...

It's a hotel that I went to suddenly, but as soon as I entered, I was happy because it was so pretty and I liked it because it was comfortable. It was the first hotel to use card keys, and the pool breakfast was so delicious!

The service is pretty good.

Some distance from the beach

Excellent staff, everyone was trained well, but seemed all natural in their ways of communication. Food in Rasa restaurant was excellent for breakfast and Rendang was superb for dinner. Note that its the only restaurant open at the moment… Only bad remarks was it really needs to be painted and fixed many places. Maintainance is not the best, but it looks amazing from a distance

Highly recommended. Cute affordable luxury hotel in Nusa Dua. The staff are superb!

we stayed there recently for a friend's wedding. The hotel is definitely not 5 star at best 3 star, however the room rates are 3 star so cannot complain. Many things are not working and the staffs are definitely not 5 stars standard. I think the owner should brand it and market it as 3 stairs hotel otherwise it will attract a lot of complaints because it falls way short of a 5 star hotel. If you are on a budget it's OK to stay there but lower your expectation.