C151 Smart Villas at Seminyak

Fantastic, couldn’t of been happier

A grade villa , pool and facilities are amazing!

We thoroughly enjoyed our stay at the resort, with a special thanks to Sintia and the other guys (sorry we didn't catch their names) from the housekeeping staff. They met all our needs and went out of their way to make sure all our requests were taken care of. The three team crew, along with a gardener and pool guy, cleaned our villa daily and very efficiently. Adit was very helpful at the front desk, and helped arrange in-room massages. We loved the breakfasts, sound system, and serenity of the villas. Very spacious and comfortable. We also appreciated them accommodating our niece and nephew at short notice for our last two days. We had a three bedroom villa with two bedrooms locked as there was only two of us. They opened up the second bedroom (for a fee), that had a full bathroom with shower, bathtub and toilet. We do have a few comments that could improve their clients experience. When we arrived it was dark and the driver could not find the resort. We drove around in circles several times. We did not realize they only did breakfast in our villa and we had walked around looking for the restaurant. Also, we had a hard time finding the lobby as the map in the villa binder is old and out of date. They lost their lease for the lobby building and pool across the road and were using Villa 1 as their office. To be honest, they didn't need a lobby as everything can be done remotely, with breakfast delivered to the villa, all communications done by WhatsApp, and them coming to our villa for any of our needs. We had a hard time synching the sound system and didn't realize we had to blue tooth with our phones.We also did not realize you had to point the curtain remote control up to the sensor and we found it difficult at times to close the curtains. We would like to suggest, it would be prudent to have a simple cheat sheet included on the reservation confirmation that includes an updated floor plan, explaining directions to the resort, their phone number and to message or call using WhatsApp to give directions to the villa you will be staying at (there are twenty villas) and they meet you there. Also, tips on how to use the sound system and curtains. All in all we were very happy with our stay and would definitely stay there again. It is a slightly older resort, but the staff and experience make it a worthwhile stay. Its located in an area a short walk from shops and restaurants. We'd eating at Casa Blanca, an Italian restaurant. If you do, say Hi to Matteo, their general manager. He's an Italian character and he'll take good care of you! 😊 Hope this helps!

Old, dirty villas that definitely do not reflect what is described on the web. The bed sheets and towels were dirty with stains that I don't want to know where they came from. I had asked to be refunded in order to leave the facility after the first night but there was no way I could get assistance. After waiting for hours for a response from management, since it was "Sunday", the response was that I would not be refunded. Therefore, I was forced to accept another villa that was not so different.

The most beautiful space in Paradise, extremely helpful and dedicated staff, gorgeous appoin**ents in all the rooms and living areas, amazing breakfast provisions with an abundance of food and options. A little dated in certain aspects but a truly delightful accommodation experience.

good

Amazing accommodation, we felt so spoilt. Staff went above and beyond for my gluten free bread every morning. Loved swimming and relaxing by the pool every day. Great location, we walked to beaches, shops, massage spas, restaurants, cocktail places. We will be back.

For the start, IT'S HORRIBLE & TERRIBLE VILLA. I arrived today 06 July 2023 around 4pm. Upon arrival, we dont have a good impression from the lobby to reception and to the villa itself. Little did I expect, the villa should have done an early preparation or a good check up on the villa before the guest arrive. Deposit have been made upon booking and demand a full payment upon check in but we were given a super horrible villa stay. The villa was flooded, complimentary water bottle 1 opened, empty shampoo bottle, ugly and dented furniture with torn sofa, stains, dirty bedsheets and dusty, no slippers, deposit box not working, no pool towel, no bath soap, wet floor mat, rooms dirty n dusty, no iron board, villa key too old to open the door and many many many more. Very poor management. Highly not recommended. Waste of money and time Poor Management and staffs.

A lovely villa with a magnificent pool. Clean and tidy. Staff very friendly and welcoming. Good location too. Very close to the beach and Seminyak Square. Villa needs a little attention to some small details. Would definitely stay again.