Jl. Jenderal Sudirman No.47, Gn. Bahagia, Kecamatan, Balikpapan, East Kalimantan, 76114, IndonesiaView Hotel Details
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1 night
J Icon Hip Hotel Guest Reviews
4.7/5
Amazing
13 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.5
Service4.8
Cleanliness4.5
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All reviews(13)
Positive reviews(13)
Reviews with photos/video(2)
Christian Robertus
Square Double Room
Stayed in Apr 2024
Solo travelers
1 review
4.5/5
Great
Posted on May 17, 2024
Choose a non-smoking room, but the room is still smelly. I don't know if they change the blanket or not. If you have a morning flight, I don't recommend this hotel because at the bottom of this hotel there is a small bar and live music, the bass of the music echoing into the room.
Response from Property: Thank you for sharing your experience. We sincerely apologize for the issues you encountered during your stay, especially regarding the smell in the room and the noise from the bar. We will investigate these matters to ensure that we improve our room preparations and noise management. We appreciate your feedback and hope to provide a better experience for you in the future.
fakhriana
Square Double Room
Stayed in Feb 2024
Solo travelers
2 review
3.0/5
Posted on May 3, 2024
Always a good place for stay
Response from Property: Thank you for your feedback! We're happy to hear that you consider our hotel a good place to stay. If there’s anything specific you think we could improve to earn a higher rating, please feel free to share. We always appreciate guest insights and hope to welcome you again soon!
Mohammad Irfan
Square Double Room
Stayed in Apr 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on May 18, 2023
Hotel udh bagus nih , rekomended , tpi untuk lap kakinya enggak ada
Response from Property: Terima kasih atas ulasannya! Kami senang mendengar Anda merasa hotel kami sudah bagus dan direkomendasikan. Mohon informasikan kepada staf kami saat menginap untuk menambahkan lap kaki, kami akan dengan senang hati membantu memenuhi kebutuhan Anda. Kami berharap dapat menyambut Anda kembali di lain waktu!
hendra
Square Double Room
Stayed in Dec 2024
Couples
16 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The hotel is located inside the mall. Easy to find culinary, children's games..and other shopping. Got a room on the top floor, the view is very beautiful
Original TextTranslated by Google
Response from Property: Terima kasih banyak! Kami sangat senang mendengar Anda merasa luar biasa. Kami berharap bisa menyambut Anda kembali di waktu yang akan datang!
Ochi Chan
Square Room Plus
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 25, 2025
the service is very good..the place is clean..
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Guest User
Square Double Room
Stayed in Nov 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Feb 26, 2025
Good location, easy to reach by online transportation, pretty good rooms
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Guest User
Square Double Room
Stayed in Jun 2024
Couples
1 review
4.2/5
Very Good
Posted on Jul 21, 2024
If you want to check the room, don't open it straight away. Knock first, okay? Luckily I'm not naked anymore.
Original TextTranslated by Google
Response from Property: We sincerely apologize for the inconvenience and discomfort you experienced. Your privacy and comfort are very important to us, and we will make sure our team is reminded to always knock before entering a room. Thank you for bringing this to our attention, and we hope to provide a better experience next time.
Guest User
Square Double Room
Stayed in Apr 2023
Family
2 review
3.0/5
Posted on May 31, 2023
I stay on the 7th floor
The room smells of cigarette smoke, the curtains are dirty, the window can be opened even though it says on the hotel key, it's dusty, the water from the toilet seeps out, the hot water isn't there!
Not anymore, it's enough for a guest house to be 100 thousand rupiahs rather than a hotel 300 thousand rupiahs
Original TextTranslated by Google
Response from Property: We sincerely apologize for the issues you encountered during your stay. This is certainly not the standard we aim to provide. We will address the concerns about the cigarette smoke, cleanliness, and maintenance issues you mentioned. Your feedback is important to us, and we will take immediate steps to improve the experience for our future guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide a better experience next time.
Fikroh Kurota Ayun
Square Double Room
Stayed in Feb 2023
Other
5 review
4.5/5
Great
Posted on Apr 8, 2023
Quite good. Even though the blanket is thin. But the location is strategic in the mall area.
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Response from Property: Thank you for your feedback! We're glad to hear that you found the location convenient in the mall area. We appreciate your comments about the blanket and will consider ways to improve comfort in future stays. We hope to welcome you again soon!
Gilang
Square Double Room
Stayed in Mar 2023
Couples
4 review
4.2/5
Very Good
Posted on May 6, 2023
Convenient for transit for just a few hours
Original TextTranslated by Google
Response from Property: Thank you for your feedback! We're happy to hear that the hotel was convenient for your short transit. We hope to welcome you again for another stay in the future!
nawi
Square Double Room
Stayed in Mar 2022
Family
1 review
4.5/5
Great
Posted on Apr 30, 2022
The room is great, there are no clothes hangers or storage space for things
Original TextTranslated by Google
Response from Property: Thank you for your feedback! We're glad to hear you liked the room. We apologize for the lack of clothes hangers and storage space. We will take this into consideration to improve the room's functionality for future stays. We hope to welcome you again soon!