To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(73)
Positive reviews(47)
Reviews with photos/video(18)
Negative reviews(1)
Chandni
Deluxe King Room
Stayed in Dec 2023
Business travelers
5 review
4.0/5
Very Good
Posted on Dec 15, 2023
Great location for business travel. Service was 5 stars, as expected. May be the furnishings could be modernised with a brighter outlook.
Vincent
Deluxe King Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 10, 2024
I recommend
Anonymous User
Guest Room, 2 Twin/Single Bed (s) , City View
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Amazingly friendly staff
Anonymous User
Deluxe King Room
Stayed in Jul 2023
Other
18 review
1.0/5
Posted on Jul 16, 2023
Booked but couldn’t make it. Tried to contact them but they didn’t respond. Very sad
Resh G
Deluxe King Room
Stayed in Jan 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 22, 2023
One word “AMAZING”!
I have stayed at a lot of five stars around the world but Ritz Carlton in Bangalore exceeded my expectations all the way up! The service is so so good, they really take care of their guests. I travelled solo and their staff like Aishwarya, the young guy downstairs at the concierge, all the staff and chef at the breakfast restaurant were so nice and accommodating. Their staff Aishwarya and team went above and beyond, and bought me a swimsuit as they got to know I forgot to bring mine! The spa and swimming pool is dreamy! Loved my stay here!
ankur
Deluxe King Room
Stayed in Jun 2022
Business travelers
15 review
4.0/5
Very Good
Posted on Jul 6, 2022
Nice spacious room. It's in city center. Amenities are good. Beautiful property
DOM KK
Deluxe King Room
Stayed in Jun 2022
Business travelers
3 review
4.7/5
Amazing
Posted on Jun 28, 2022
I stayed there for a few nights and loved their hospitality. Visited their rooftop bar one day, the location, very close to MG Road, Cricket Ground, BriGade Road... nice environment, great food for my business lunch: fresh fruit, juice, traditional Chicken/fish curry, various roti cheeses and desserts
Original TextTranslated by Google
PARK
Deluxe King Room
Stayed in Jul 2023
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jul 7, 2023
I recommend
Original TextTranslated by Google
Padmanpepa
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 22, 2024
We had arrived at THE RITZ-CARLTON Bangalore after a tiring flight to be greeted by nice staff. We were allocated a suite room with city view. The room was nice and clean and extremely comfortable. The lounge was very prompt. The gym and spa is better. We had got RITZ signature body massage from the therapist Ms. Regina and it felt like finally got rid of months of tiredness and shoulder muscles pains. Ms Regina is thorough professional and very knowledgeable. The dinner and breakfast experience was great with friendly staff. The variety and quality of the food at buffet were excellent. A huge variety of food was there. We were most impressed by the service provided by all the staff we encountered. They were most loving at all time and each of them always were a smile on his/ her face. We would love to mention special thanks to.. Mr. MURUGESAN S sous chef from the dining for his excellent love and provided us the most healthiest and tastiest food. He is very polite and knowledgeable. The tomato soup and curd rice was amazing. Kodu dosa and anjeer badam ka halwa at breakfast was star recipe. Mr. Surendra Singh for nice breakfast tasty paratha.. he is a very nice person and meets us very friendly each and every time. Ms Regina - highly skilled professional massage therapist.. We enjoyed our stay very much and had one of the best sleep there.. thanking you the team for your dedication and support.. Looking forward to visit again this nice property…
Response from Property: Dear Padmanpepa, Thank you so much for taking the time to share such a detailed and heartfelt review of your stay at The Ritz-Carlton Bangalore. We are delighted to hear that you enjoyed your suite, the city view, and the overall comfort of your room. It is wonderful to know that the gym and spa, particularly Regina's signature massage, contributed to your relaxation and well-being. We are also thrilled that you had a great dining experience and that our team, including Murugesan and Surendra, made a positive impression with their service and culinary creations. It is feedback like yours that motivates us to continually strive for excellence. Thank you for highlighting the exceptional service from our ladies and gentlemen and for your kind words. We look forward to welcoming you back for another memorable stay. Warm regards, Reuben Kataria General Manager The Ritz-Carlton, Bangalore reuben.kataria@ritzcarlton.com 080 49148000
RichardJohnson1283
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 22, 2024
The Market Restaurant is really awesome and service is really great… Highly recommended and we had celebrated our wedding anniversary… The service from Prashant Joshi was commendable and from entire team the service is really wonderful
Response from Property: Dear RichardJohnson1283, Thank you so much for your glowing review! We are thrilled to hear that you had an awesome experience at The Market Restaurant and that our team, especially Prashant, made your wedding anniversary celebration special. Your kind words mean a lot to us. We look forward to welcoming you back soon! Best regards, Reuben Kataria General Manager The Ritz-Carlton, Bangalore reuben.kataria@ritzcarlton.com 080 49148000
KushalP26
Stayed in Aug 2024
Other
3.0/5
Posted on Aug 21, 2024
The staff are over jealous and would greet you more than what is required, you are greeted as if you are king of Mysuru Palace, although it seems to be over done, when occupancy is less. Also be mindful when you travel on business trip though. They have multiple lingos which will trap you. If your company is sponsoring dinner, be sure to ask again and again what does that mean. They won’t tell you automatically but they have qualification of what is covered. ‘Market’ restaurant eating in the hotel is treated as dinner but in room dining is not a dinner. The staff had so many excuses to explain why is is so and why they are not responsible. They will pass the buck to events team who in turn need to talk to sponsoring company and who in turn should inform you. So keep enough time for navigating them or else you miss your flight. Also wear mask and goggles to hide from embarrassment they would put you into. Otherwise the facility is very good and rooms are craftily done. I like that they kept coffee machine too in room. Even bathroom is very unique and have two wash basin. The obtuse angle of the bathroom is amazing Well done!
Response from Property: Dear KushalP26, Thank you for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed the room and the unique features of the bathroom, as well as the overall quality of our facilities. However, we regret to hear that your experience at the reception and with our dining policies did not meet your expectations. Your comments about the overzealous greeting and the confusion regarding company-sponsored dinners are important to us. We strive to provide clear and efficient communication, and it’s clear that we fell short in this instance. We will review our procedures and staff training to ensure that all guests receive the information they need without unnecessary complications. Your feedback will be invaluable in helping us make the necessary improvements. Thank you again for your comments and for highlighting both the positive aspects and areas for improvement. We hope to have the opportunity to welcome you back and provide a more seamless experience in the future. sincerely, Reuben Kataria General Manager The Ritz-Carlton, Bangalore reuben.kataria@ritzcarlton.com 080 49148000
Climber57203719421
Stayed in Jul 2024
Solo travelers
5.0/5
Outstanding
Posted on Jul 21, 2024
it was the first time at the ritz carlton banglore we have visited the bang the service of khus and joel was outstanding we had asked for a cocktail which was not there in their but still the bartender has went out of the way and they have created a best gin based cocktail for us
Response from Property: Dear Climber57203719421, Thank you for sharing your experience at The Ritz-Carlton, Bangalore. We are thrilled to hear that your first visit to Bang was exceptional. Khus and Joel will be delighted to know that their outstanding service and the special gin-based cocktail created by our bartender made your visit memorable. We look forward to welcoming you back for another great experience. Warm regards, Reuben Kataria General Manager The Ritz-Carlton, Bangalore No. 99 Residency Road Bangalore, India 560025 T : +91 8049148000 M: +91 7338153539 Reuben.Kataria@ritzcarlton.com
Resort57063699611
Stayed in Jul 2024
Travel with friends
5.0/5
Outstanding
Posted on Jul 21, 2024
If you are looking for an awesome getaway from the bangalore rush, this is your go to destination. Great food, great drinks and a great DJ, a perfect combination for a night out with friends. Not to forget the ambience, at the rooftop, it’s a must if you’re visiting Bangalore.
Response from Property: Dear Resort57063699611, Thank you for sharing your fantastic review of your visit to Bang at The Ritz-Carlton, Bangalore. We are delighted to hear that you enjoyed the food, drinks, and DJ, making it a perfect night out with friends. Your kind words about the rooftop ambiance are much appreciated. We look forward to welcoming you back for another great experience. Warm regards, Reuben Kataria General Manager The Ritz-Carlton, Bangalore No. 99 Residency Road Bangalore, India 560025 T : +91 8049148000 Reuben.Kataria@ritzcarlton.com
BirendraSingh
Stayed in Jul 2024
Business travelers
5.0/5
Outstanding
Posted on Jul 10, 2024
Excellent cleaning and service .. Ayan and Prabhat was very helpful and prompt , breakfast was very good and swimming pool , lunch and dinner had lots of variety and choices , Weather in Bangalore was very helpful. It was cool, but rainy season had started, that That really added the joy of staying here, the whole Hotel is in a good location. I’ll say in central Bangalore. Most of the markets are nearby Okay
Escape40998063932
Stayed in Jun 2024
Business travelers
5.0/5
Outstanding
Posted on Jun 27, 2024
The staff at the Ritz Carlton Bangalore really make you feel at home. I would like to especially thank the dining staff, Laxman and Deepu who looked out for me every morning, especially when I was very busy with work and did not have much time to look out for myself. Their Head of staff was also incredible and literally went out of his way to make sure I was taken care of when I landed and was not feeling very well. Vijay was excellent. If you are traveling for business or pleasure, this place truly makes you feel at home while spoiling you. I will be back!
Response from Property: Dear Escape40998063932, Thank you so much for taking the time to share your wonderful feedback. We are thrilled to hear that you felt at home during your stay at The Ritz-Carlton, Bangalore. Our team strives to provide exceptional service, and it is heartwarming to know that Laxman, Deepu, and Vijay made a positive impact on your experience. Your kind words will be shared with them and the entire dining team. We are glad that we could support you during your busy work schedule and ensure your comfort when you were not feeling well. It is our goal to make every guest feel special and cared for, whether traveling for business or pleasure. We look forward to welcoming you back soon and providing another memorable stay. Warm regards, Best Wishes George Bennet Kuruvilla General Manager The Ritz-Carlton, Bangalore No. 99 Residency Road Bangalore, India 560025 T: +91 80.4914.8000 GeorgeBennet.Kuruvilla@ritzcarlton.com