Anonymous User
April 16, 2024
The location is good, close to the BTS, the room is clean, overall good. The first thing is stuck. Check-in took a very long time. Waited for almost half an hour. Some customers waited almost 40 minutes (I heard them complaining). We received a key card that did not match the room type they reserved. Went up and called the hotel, no one answered the phone. Had to come down and change rooms myself. And when I got a new room The caretaker above said that this room already has a customer. In conclusion, no one has entered the system to see if there are people there or not. Randomly took the room that was given. Then said that someone would bring the key card to change it for me. In conclusion, I had to go down and change it myself again because I waited for a long time and no one came to change it for me. Second, the elevator near the room couldn't be used. Had to walk a very long detour Just changed the key card a few times. And thirdly When we went to check out, there was only one guest and one of us, but 3 employees helped with only one customer, walking around, not paying attention to other customers at all. Talk and laugh some more
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