Shenzhen Tower Hotel Bangkok

Shenzhen Tower Hotel Bangkok Reviews

Shenzhen Tower Hotel Bangkok

3390 New Phetchaburi Rd, Bangkok, ThailandView Hotel Details
Shenzhen Tower Hotel Bangkok
Shenzhen Tower Hotel BangkokShenzhen Tower Hotel BangkokShenzhen Tower Hotel Bangkok
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Shenzhen Tower Hotel Bangkok Guest Reviews

3.7/5
62 review
Verified reviews
Location3.7
Amenities3.7
Service3.7
Cleanliness3.8
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All Reviews(62)
Positive reviews(52)
Reviews with photos/video(13)
Clean and tidy(19)
Awesome stay(12)
Well decorated(5)
Great value for money(5)
Friendly front desk staff(5)
Negative reviews(10)
Minh
Deluxe Twin Room City View
Stayed in Mar 2024
Friends
1 review
4.5/5
Great
Posted on Apr 1, 2024
Great service and clean room but location is a bit far to center and it's hard to get in MRT and BTS. The only option to travel is bus and it's really inconvenient
Response from Property: Thank you for staying in our hotel, we will definitely work hard to improve our shortcomings.I think it was our mistake not to advise you to take the boat first and then transfer to the subway.
Anonymous User
Queen Room-Non-Smoking
Stayed in Feb 2024
Couples
20 review
3.7/5
Posted on Feb 16, 2024
- Aesthetically pleasing decor throughout the hotel. - simple check in - Location is good, especially if you travel using a bike it’s faster to get around. - lacking attention to detail.. curtains don’t fit the windows properly.. the electricity kept going out - at least 4 times an evening and throughout the night… something about it felt incomplete - no slippers/shower gel in the room, confusion to get basic hand towels/floor mat. - went down for breakfast once and it was crap. Didn’t seem to be much choice. Note: Remind your Chinese staff they don’t need to shout 老外 when they see people who look different to them!! The fact is we are all foreigners to Thailand, including them!! Leave that ignorant behaviour at home, we don’t appreciate it on holiday.
Response from Property: Thank you for your valuable opinions, we will work hard to improve our service quality
seasoned traveler1
Deluxe River View Double Room
Stayed in Mar 2024
Couples
9 review
1.0/5
Posted on Mar 25, 2024
I was in many hotels in bangkok. You better find another hotel. The mannaging of this hotel is very poor, no one knows his work, everyrhing is a mess. You better put your money somewhere else.
Response from Property: We're sorry that we didn't provide you with great service. Thank you again for choosing our hotel.
SunHanJie
Deluxe River View Double Room
Stayed in Jan 2024
Solo travelers
6 review
4.5/5
Great
Posted on Jan 31, 2024
Later checkin available. No security guard at the entrance. Staffs not professional due to new open, someone said able to later check out, another one said there’s additional charge in a next day. Plenty of parking lot. New and clean amenities and very good toilet mirror compare to others current Thai hotel. Breakfast currently is only in room set breakfast available. Every rooms have toilet and shower room.
Response from Property: Thank you for staying in our hotel. We are deeply honored. Your praise is the driving force for our progress.
XIAO LAO TOU
Queen Room-Non-Smoking
Stayed in Jan 2024
Business travelers
142 review
4.2/5
Very Good
Posted on Feb 6, 2024
The hotel is located at the center very suitable for vacation.The hotel lobby is grand and beautiful decorated. All was perfect.
Response from Property: Thank you for staying in our hotel. We are deeply honored. Your praise is the driving force for our progress.
Anonymous User
Deluxe River View Double Room
Stayed in Apr 2024
Couples
20 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Very new and clean with good service!
Guest User
Deluxe River View Double Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 4, 2024
Overall it's really good, early check-in is very convenient, buy a cup of coffee and call to say the room is ready, the facilities are all complete, the front desk is also responsive, help to call a taxi, recommend fun places. Their lobby bar is cheap, this is really good.
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Anonymous User
Deluxe Twin Room City View
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 3, 2024
There is too much traffic in Bangkok. After waiting for the bus for half an hour, we immediately felt safe as soon as we arrived at the lobby. The security guard seemed very awesome and took the initiative to take the luggage to the room. The room type is quite satisfactory but very clean. When everyone comes, remember to open the hidden items and take the ride. bus boat
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Jady1112
Deluxe River View Double Room
Stayed in Mar 2024
Solo travelers
11 review
1.0/5
Posted on Mar 23, 2024
The experience of this hotel is extremely poor. The attitude of the front desk staff is extremely bad. They joke and talk in local dialects. You don't know what they are talking about. The woman who looks like a store manager is in her 30s and looks pretty. Like the local green snake, So Rude! Don't you know how rude it is for you to interrupt a guest? Do you have the most basic education? Does it discriminate against us Chinese? If you don’t want to receive Chinese people, just refuse Chinese guests to stay! I want to know more about what the guest room looks like, but you just stopped me talking. Do you Thai women always yell when you talk? You can speak Chinese but it’s not that you can’t understand it. You also said that I live in the best room. Did you let me live in a presidential suite? It's ridiculous. The room next to the elevator is the best room. It's ridiculous. There is a pile of garbage outside the window. The environment is too bad. The strong smell of formaldehyde in the room is not suitable for living. There are all kinds of sanitary blind spots. It's really rubbish. I don't know how to praise it. How did you get it out? !
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Response from Property: We are very sorry to bring you a bad service experience. We will work hard to improve the shortcomings and improve our service quality.
Linjunhao
Deluxe River View Twin Room
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Mar 2, 2024
The hotel opened in 2024. The rooms are very nice, clean, tidy, hygienic and comfortable. The ladies at the front desk are also very welcoming. There is a Chinese translator at the front desk. The location of the hotel is also better and it is more convenient to go anywhere. The ladies at the front desk are very beautiful. Environment: Newly renovated and nice
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Response from Property: Thank you for your compliment. We will continue to improve our shortcomings in the future and hope to provide better services.
Guest User
Twin Room with City View
Stayed in Feb 2024
Friends
2 review
3.0/5
Posted on Feb 15, 2024
This is my first bad review. I can give it 1 star. The first room had no blackout curtains and the socket had no power. The second room had no wall coverings on the bedside and leaked wooden boards. The decoration smell was so pungent that I couldn't sleep at night. No slippers and toothbrushes provided. There is no addition after breakfast, the only varieties are fried rice and fried noodles. If you can endure a 40-minute taxi ride to the central area without any other convenient transportation, you can book here. Please renovate the hotel before selling it. I'm really sorry for the "Shenzhen Building".
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Response from Property: Thank you for staying in our hotel. We will promptly inspect some of the rooms with problems to provide better services. Customers who arrive early for breakfast end up throwing away too much food, which causes too much waste. The hotel also bears high costs. I hope you can understand. We are deeply sorry for the trouble this has caused you. It takes 40 minutes to take a taxi. You may encounter a traffic jam during rush hour, or your destination is in the old city center, because our hotel is located within 5 kilometers near Thonglor and Sukhumvit.
Guest User
Queen Room-Non-Smoking
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 13, 2024
Newly opened, the overall environment is similar to Home Inns in China, and the bedding is okay. During the Spring Festival in February, the price/performance ratio is unbeatable. There is just a problem with the drainage in the bathroom. I hope the store can improve it. About 100 meters back from the door, you can take a boat directly to the city!
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Response from Property: Thank you for your comments. We will seriously learn from your comments and make corrections, and provide you with better service next time.
JoeyChan007
Queen Room-Non-Smoking
Stayed in Feb 2024
Friends
3 review
1.0/5
Posted on Feb 11, 2024
This should be the first time I write a more formal review for a hotel. The check-in experience this time can be said to be quite bad. The front desk service was very polite when I checked in on the first day, but something went wrong after I checked into the room. First of all, the room was not cleaned. When I opened the drawer, there were condoms and a lot of sauce packets. Then there were no toiletries in the bathroom, and the number to contact the front desk was not written in the room. Later, I went to the front desk to ask and found out that it was three eights, so I went back to prepare. I took a shower and found that the sewer was blocked, and later I found that the door to the room could not be closed, so I went back and forth many times that day. From the time I checked in at around 6pm until everything was barely repaired, it was already night It was past 10 o'clock, and I was going to have dinner, because it was too late and the restaurant I wanted to eat was closed. Of course, I would be a little uncomfortable at night. Then, the weird thing was that the sewer was still blocked in the next few days, and There was no apology or compensation measures from the hotel. From the beginning to the end, I felt that this glitch had become normal. I feel that regardless of other factors, it is wrong for any hotel to do this, not to mention that it is listed in Shenzhen abroad, so we should pay more attention to otherwise. , this is not only harmful to Shenzhen’s image! Finally, let’s talk about hygiene. Many places are covered in dust, and every cup looks dirty...
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Response from Property: Thank you for your review. We will improve it immediately for your valuable feedback. Maintain the image of Shenzhen well.
Shinidekaijia
Queen Room-Non-Smoking
Stayed in Jan 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Feb 3, 2024
This hotel will only open in January 2024. It is full of Chinese elements, has an elegant environment, and the staff can speak Chinese, so there is no barrier to communication. The customer service lady at the front desk is enthusiastic and polite, and will actively help guests solve their problems. The space layout of the guest room is reasonable, the decoration is simple yet grand, the bed is very comfortable, the wifi signal is smooth, the room has no peculiar smell, the sound insulation effect is good, and the cleaning is without blind spots. There is a canal outside the room window, and you can take a boat to the city center, which is very convenient. The restaurant on the M floor has Thai breakfast, which tastes authentic and is a treat for the taste buds. In the evening, you can go to the open-air balcony to enjoy the night view of Bangkok, which has a unique flavor. Overall, this hotel makes Chinese people feel like they are back in their hometown.
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Response from Property: Thank you for staying in our hotel. We are deeply honored and your praise is the driving force for our progress.
Guest User
Deluxe Double Room City View
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 9, 2024
The bedding is very comfortable and the waiters are friendly. There is a 711 opposite and there are many Chinese people. Shenzhen Building is indeed a better place for Chinese people to stay in Thailand. It is very friendly, 🫶
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