Delinghayangjian
April 26, 2024
Very dissatisfied with my stay at this hotel.
First, the cleanliness of the room was disappointing. I found stains on the bed sheets and pillowcases, and the bathroom floor was dirty. In addition, the air conditioning in the room did not work, which prevented me from sleeping all night. I am very disappointed that the hotel management did not address this issue in a timely manner.
Second, the service quality of the hotel was also frustrating. I waited for a long time at the front desk and did not get any answers from anyone. Moreover, when I asked questions, the attitude of the hotel staff was very indifferent and unprofessional. I expected to get some help and support during my stay, but this hotel did not meet my expectations at all.
Finally, the hotel facilities are very old and poorly maintained.
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The elevator broke down frequently, which caused a lot of inconvenience to my stay.
Moreover, the decoration in the public areas was very old and broken, which did not make me feel at home at all.
I think this hotel needs a complete renovation and repair work.
All in all, I was very disappointed with my stay at this hotel. The bed sheet stains, room air conditioning problems, unprofessional service and old facilities made me very dissatisfied. I will not choose to stay in this hotel again and will not recommend it to others.
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