Ambassador Hotel Bangkok

My trip to Thailand was wonderful, and the hotel's location was very convenient. However, the hygiene conditions were truly concerning, something I've never experienced before. I discovered the issues late at night and called the front desk to explain. The person actually asked me, "Didn't anyone clean your room today?" Seriously, whose job is that? Are you asking me? How am I supposed to know? Anyway, the tip I left on the pillow was gone, so I just assumed someone had cleaned the room. The staff who changed the sheets was polite, but three or four sets had different dirty spots. They eventually explained it was washing machine marks. But then I have to ask, are the marks on the sheets also from the washing machine? And what about the holes in the duvet cover? In the end, I just gave up. Dirty is dirty, I'll just wear my pajamas and deal with it. They said it was too late to report to the manager that night and that the manager would contact me the next day. But the next day, I had to be the one to go to the front desk. They said the manager was in a meeting and asked when I would be available. I'm on vacation! Who has time to wait around for you? Finally, it was check-out time, and they asked if I still wanted to talk to the manager. So, should I just miss my flight and skip going to the airport? Will you reimburse me for a missed flight? Their way of handling problems was incredibly frustrating. My trip was originally very happy, and Thailand is beautiful, but this hotel completely ruined my mood. On the bright side, I have to give credit where it's due: the fire safety was excellent. Someone smoked in their room, and the alarm went off. I ran out in the middle of the night thinking there was a fire. It did affect my sleep a bit, but at least the alarm worked well.