Grand Asoke Suites Boutique Residence

Staff service attitude is good. Facility/furnishings appears dated. I had to charge my phones & devices at kitchen table top due lack of sufficient power outlet. No power outlets at sofa area. Maybe more power outlets to add on Study table area and bedside table area. BTW, the light switches are vastly spread out, in living room/kitchen area. Hassle to turn off light fixture every light before sleep. The hotel should added a digital panel to control all light fixtures, so that guests can remotely & centrally turn off the lights at all corners of the room.

Overall stay was alright. But the Grand Asoke Boutique Residence was not a 5* or 4* hotel as advertised. Price of the rooms does not match the quality of the stay. The appliances and furniture were outdated. There were multiple displeasing factors: 1) When we parked our car and were moving our luggages to the lobby, the security guard saw us but didn’t offer to help 2) Upon checking in, the receptionist offered to upgrade us from the deluxe suite to the executive suite which was bigger. However, when we entered the executive suite, it felt like the room was neglected. Paintings were tilted, stench from the air vents, plastic wrapping in the cupboards. The room had an eerie feeling. 3) We decided to stick to our booking. The deluxe suite had its fair share of issues. Yellowish dim lighting coupled with old appliances and noisy water pipes makes you feel like you’re back in some 1990s room. 4) The key card system was outdated that one may take multiple tries to enter the room. 5) Unpleasant walk back from Asoke BTS as the hotel was right next to a canal. 6) Apparently the hotel name is not only Grand Asoke Boutique Residence, they have another trip.com posting as Grand Mercure Asoke Residence. With exactly the same room posting. Which makes no sense. When we asked the hotel staffs regarding the names, they were not able to give us a clear answer.

The staff were fantastic and helpful every time be it the receptionists or the security guards. They were all fantastic with kids and always put a smile on everyone’s face!