We are sorry to say that we will never stay at this hotel again unless you are a backpacker.
The photos provided online are seriously inconsistent with reality. The rooms are quite dilapidated. Don't think of it as a hotel with a swimming pool. The "pool" is less than your bed and is just an inflatable pool.
Also, the cleanliness of the hotel is very worrying. They clean it only once every three days. The bathtub in the bathroom was stained and the towels provided were gray.
The worst thing is that we stayed here for four days and three nights, and on the third day, there was no toothpaste. We told their room service and front desk, and they said that the company was only willing to provide toothbrushes and toothpaste once every three days. I told them that they had run out, but they had no response. We waited in the room for 30 minutes and called them again and they said they would not provide toothbrushes. Even for such a cheap thing, I have to worry about the customer service.
One day we lost our room card and paid them 500baht! They don't even want to provide a few pieces of toothpaste?
Really a very bad experience!
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