Kempinski Hotel Grand Arena Bansko
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Bansko

Kempinski Hotel Grand Arena Bansko

#1 of Luxury Hotels in Bansko
кв. Грамадето, "Pirin" Str. 96, Bansko, Blagoevgrad 2770, Bulgaria
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Located in Bansko, Kempinski Hotel Grand Arena is in a shopping district, within a 5-minute walk of Bansko Ski Resort and Bansko Gondola Lift. This luxury hotel is 0.3 mi (0.4 km) from SkiBansko by Traventuria and 0.3 mi (0.5 km) from Vihren.Show More
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hotel overview picture
4.6/5Great·Excellent Location
What a great Kempinski! The best experience in Bansko~
Amenities
Sunbathing AreaIndoor Swimming PoolOutdoor Swimming PoolSkiingSaunaSpaMassage RoomFitness RoomPrivate ParkingCar Charging Facilities
All Amenities
Surroundings
Landmarks: Ski & Board Traventuria
(230m)
Landmarks: TSAKIRIS Ski & Snowboard Bansko
(290m)
Landmarks: Holy Trinity Church
(1.2 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe King Room with Mountain View
15

Deluxe King Room with Mountain View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Deluxe Twin Room with Mountain View
15

Deluxe Twin Room with Mountain View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Executive Room
12

Executive Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
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Deluxe King Room with Town View
14

Deluxe King Room with Town View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Deluxe Twin Room with Town View
14

Deluxe Twin Room with Town View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Deluxe Room with Town View
3

Deluxe Room with Town View

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
Toothpaste
Curtain
Butler Service
Room Details
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Deluxe Room with Mountain View
2

Deluxe Room with Mountain View

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Room Details
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Deluxe Suite
9

Deluxe Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Entrance
Room Details
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Presidential Suite
4

Presidential Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Entrance
Daily Housekeeping
Toothpaste
Room Details
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Alpine Suite
10

Alpine Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Room Details
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Panorama Suite
12

Panorama Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Entrance
Daily Housekeeping
Toothpaste
Room Details
Check Availability
Junior Suite with Town View
17

Junior Suite with Town View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Wardrobe
Room Details
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Junior Suite with Mountain View
12

Junior Suite with Mountain View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Wardrobe
Room Details
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Guest Reviews(68)

4.6/5
Great
Verified Reviews
  • Cleanliness4.6
  • Amenities4.6
  • Location4.6
  • Service4.6
ZHANGXUN 🚀
September 14, 2023
What a great Kempinski! The best experience in Bansko~
Original TextTranslation provided by Google
Guest User
March 13, 2023
We spent three nights at the hotel. There is no doubt that the hotel meets all the standards expected of the Kempinski chain. The hotel manager (Mr. Roger) walks around among the guests all day, is interested in their well-being and gives good recommendations regarding spending time in the city. One of the evenings (on the recommendation of the hotel manager) we ate at the sushi restaurant in the hotel. Excellent food. The chef cooks in front of you and serves not only excellent food but gives a performance. Recommended!!!
Guest User
November 24, 2022
The accommodation was very neat with many facilities. The location is very good next to a ski lift. It has parking. Very helpful staff! They upgraded me to a mountain view room. The room had an espresso machine, kettle, water and ingredients for tea and coffee. The mattress is perfect! Clean and quiet! The hotel has a luxurious Spa! The breakfast was excellent! While on booking I immediately paid the value of the room with credit card, the clerk at the reception it didn't look in their system my payment and asked me to re-pay the value of the overnight stay. I told her that I had already paid the value of the room reservation. The next day at check out they asked me to pay for the night again. I showed the proof of payment that Trip.com had sent me then the employee stated that he would have to confirm it manager...after waiting a few more minutes they acknowledged my payment. Unfortunately the delay and lack of information the payment was unreasonable for a 5 star hotel.
Original TextTranslation provided by Google
Guest User
October 2, 2022
Super............
Jay
February 4, 2024
Great stay and amazing location. I would definitely return again.
Julian Michael
February 3, 2024
Great location and lovely staff.
sean
January 28, 2024
Amazon staff, perfect location, amazing views. Some good vegan food options, it room for more.
Fulya
January 25, 2024
Personel ***et iyiydi, konaklamada yaşadığımız değişiklikleri çok iyi yönettiler. Özellikle otelde Türk resepsiyon olması çok faydalı oldu. Genel olarak iyi bir servis aldık. Aleksey, Celal, Mustafa, Kemal ve Kader bize çok iyi servis verdi özellikle. Kahvaltı ***et güzeldi. Temizlik iyiydi. Bir tek otel genel olarak Kempinski beklentimize göre biraz eski ve bakımsızdı. Son olarak lobideki Kids Menu çok iyiydi.
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Guest User
March 4, 2024
Beautiful hotel in an unbeatable location right next to the gondola station with ski in and ski out. The staff are outstanding, they go above and beyond to make guests feel like VIPs. We stayed for a week and loved everything about this hotel! From the spa to the restaurants, the front desk, the bar and a special shout out to the ski room staff and the room attendants, the team is great. Little things like walking through to the restaurant and being asked (knowing my name) if I am having a nice stay, and do I need anything is a really nice touch especially as these staff see thousands of guests a year. The rooms are lovely, spacious, immaculate and tastefully decorated. Breakfast was nice as was supper and reasonably priced in our package. We were frequently joined by my sons who were staying nearby. The restaurant staff could not be more helpful. This is my 4th visit to Bulgaria and is my first choice as an intermediate skier with a party of mixed levels. The location makes meeting up during the day and evening super easy especially if we split up during the day. Popping in and out was so easy and the ski room staff are incredibly responsive at accommodating you speedily and the bar is a 1 minute walk inside with another bar outside at the door so great for waiting for others. Is there a downside? I would have to dig deep and have to say I would struggle to come up with anything. The internet connection was great, the bathroom beautifully equipped with plenty of hot water and the bedding of excellent quality. These are my usual gripes with hotels but the Kempinski got these right too so I have to award a 10/10 I would definitely come again and am looking forward to it already.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeGluten-free, Vegan, Vegetarian
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2005
  • Renovated: 2005
  • Number of Rooms: 123
Located in Bansko, Kempinski Hotel Grand Arena is in a shopping district, within a 5-minute walk of Bansko Ski Resort and Bansko Gondola Lift. This luxury hotel is 0.3 mi (0.4 km) from SkiBansko by Traventuria and 0.3 mi (0.5 km) from Vihren.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Enjoy international cuisine at Gallery Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bansko? This hotel has 2691 square feet (250 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Make yourself at home in one of the 123 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

Services & Amenities

Indoor Swimming Pool
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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About This Property

Average Price FromCAD247
Hotel Star Rating5