Zhuozheng International Hotel

Zhuozheng International Hotel Reviews

Zhuozheng International Hotel

No.2358 East Qiyi Road, Baoding, ChinaView Hotel Details
Zhuozheng International Hotel
Zhuozheng International HotelZhuozheng International HotelZhuozheng International Hotel
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Zhuozheng International Hotel Guest Reviews

4.9/5
Perfect
1245 review
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All Reviews(1245)
Positive reviews(1238)
Reviews with photos/video(315)
Offers pick-up/drop-offs(143)
Delicious breakfast(136)
Friendly front desk staff(72)
Would stay again(52)
Perfect for kids(50)
Has rooms for families(19)
Close to train station(13)
Negative reviews(7)
jeremb
Business Standard Twinbed Room
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 3, 2023
We had a wonderful family stay at Zhuozheng hotel. Rooms are clean and spacious. We had dinner at the Chinese restaurant and was amazed by the food. Breakfast buffet is also very good and diverse. Thanks to manager Niu Xue Mei who was very helpful and upgraded us to a family room. For me the best hotel in Baoding!
Response from Property: Thank you for your applause! It's our pleasure to know that you had a wonderful night in Zhuozheng Hotel. We will keep up to provide qualified sevice in the future!
Guest User
Business Standard Kingbed Room
Stayed in Mar 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Mar 21, 2024
This is the second time I have stayed at Zhuozheng. The service is very good. Manager Huang helped arrange the rooms for the first and second stays. Manager Huang is warm and thoughtful. Parking in the hotel is also very convenient. It is next to the highway entrance and Wanda Plaza. , recommend everyone to stay
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Guest User
Business Standard Kingbed Room
Stayed in Mar 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Mar 21, 2024
The earliest five-star hotel, the service is very good, and I like the decoration style. Zhang Zhiqian at the front desk was very enthusiastic and upgraded me to a suite. I will stay here again next time.
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Nanhai8888
Business Standard Twinbed Room
Stayed in Mar 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 20, 2024
My room was upgraded for free. I always stay at Zhuozheng every time I come to Baoding. It has all facilities such as restaurants and hot springs. The hotel managers are enthusiastic and professional. In particular, manager Yaqian is very attentive. She proactively consults customers about their feelings and responds quickly to customer needs. Human touch is enough. Good reviews.
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Response from Property: Dear guest, thank you for your recognition and evaluation of our hotel environment and services. We will provide the most thoughtful and high-quality services to every guest who chooses us, so that you can come with full of expectations and leave with satisfaction. This is our customer service purpose. The gym is self-service and open 24 hours a day, and hotel guests can exercise for free. The hotel provides Golden Key special entrusted agency services, such as ticket purchasing, specialty product purchasing, business car rental, travel customization, etc. For details, please consult the hotel concierge.
WoshidahaoVIP
Business Standard Twinbed Room
Stayed in Feb 2024
Friends
30 review
3.0/5
Posted on Mar 10, 2024
The room is quite big, the service is average, and the price is expensive
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Anonymous User
Deluxe Room (2 beds)
Stayed in Oct 2023
Business travelers
1 review
1.0/5
Posted on Nov 27, 2023
Before making the second reservation, I wanted to ask if I could help with printing, but I was told that it was five yuan for a single-sided A4 paper! I made three phone calls and each one cost 5 yuan. It is acceptable to be higher than other printers on the market, but the price that is ten times higher is too evil! Hotels with the same star rating all offer free printing services, which is really eye-opening.
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Guest User
Business Standard Kingbed Room
Stayed in Mar 2024
Other
4 review
5.0/5
Outstanding
Posted on Mar 20, 2024
The lobby manager Huang Qian's service is very attentive.
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Response from Property: Thank you for your recognition and support of Baoding Zhuozheng Hotel! Always creating value-for-money services for customers is the goal we have always pursued. The hotel's healthy and nutritious breakfast combines Chinese and Western cuisine with various varieties, and special dishes such as donkey meat roasting and pancakes will enrich guests' memories of Baoding. The hotel is only a 15-minute drive from the Zhili Governor's Office, a famous scenic spot in Baoding. The Zhili Governor's Office is the most complete governor's office in the Qing Dynasty. It is said that "a governor's office reflects half of the history of the Qing Dynasty." The hotel's Golden Key service team can provide ticket purchasing services. For details, please consult the hotel concierge. We sincerely look forward to your visit again and wish you a safe journey and all the best!
Harikegande
Executive Deluxe Suite
Stayed in Mar 2023
Business travelers
17 review
5.0/5
Outstanding
Posted on Mar 11, 2023
It is very close to the expressway, and it is very convenient to get on and off the expressway. The room facilities are good, the check-in experience is very good, the environmental sanitation is very good, the service staff are very professional, and they are all in place. It is worthy of being a well-known hotel in Baoding. The concierge took the initiative to help with the luggage when checking in. The lobby manager Huang Qing was professional and enthusiastic. I enjoyed the service of a five-star hotel overall. I will stay here again next time I come to Baoding. It is worth recommending.
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Response from Property: Dear guest, hello! Sincerely thank you for your recognition and comments on the hotel. It is thanks to the support and affirmation of customers like you that the hotel will develop better and steadily. Your recognition is the greatest encouragement for our service work. We will Continue to work hard to provide thoughtful and satisfactory service to every guest who comes to the store, and look forward to seeing you again!
CharlieLwu
Business Standard Twinbed Room
Stayed in Mar 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 3, 2023
It’s the first time I came to Zhuozheng International Hotel. The hotel called in the morning and confirmed the pick-up time with the hotel. This is really convenient. Normally, if you take a taxi by yourself, you can’t find the driver and get lost easily, but the hotel driver Wang The master is waiting from the exit, which is really convenient and skilled in driving. Other service staff in the hotel are also very professional, it is a very good five-star hotel
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Response from Property: Dear guests, thank you for supporting our hotel. Zhuozheng is very honored that you can give us the opportunity to serve you. Thank you for your comments on the hotel. Satisfaction is just the beginning, surprise and touch are the ultimate purpose of our service, we will also turn your encouragement into motivation, we will work harder to serve every customer well, and look forward to your experience again. wish you a happy life!
Guest User
Executive Deluxe Twinbed Room
Stayed in Jun 2023
Couples
4 review
2.5/5
Posted on Jun 13, 2023
I don’t know how many people were fooled by the reviews. In fact, it is not as perfect as they say. I booked an executive room. As soon as I entered the room, there was a smell of cigarette smoke mixed with damp musty smell. I thought about turning on the air freshener to circulate it, but when I turned on the machine, dust and a small insect were blown out. The curtains were also broken and the buttons were malfunctioning. Able to pull by hand. The executive room is large, but the TV is very small and the sound is also low. No one can talk in the room with the TV on, otherwise the TV sound will not be heard. The blinds in the bathroom are not closed tightly, so you can watch others using the toilet in the room. Sound insulation is not good either. The service was not as good as the reviews said. When I checked in, I was asked if I drove a car. I said I drove a car, and then nothing happened. When I checked out, the front desk asked me if the license plate number was not recorded when I checked in? What kind of work connection is this? ! There is no wine in the executive lounge, no service staff, only Sprite, Fanta and several types of tea. The kettle is not connected to the power supply, only cold water, and the lounge is only open in the afternoon. Is this called an executive lounge? No wonder many people commented on the free upgrade to an executive room because there is no generally accepted executive treatment.
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Response from Property: Thank you very much for choosing to stay at Hebei Zhuozheng Hotel. We regret and apologize that the products and services provided by the hotel did not meet your expectations. Please allow me to express my sincerest apologies on behalf of the hotel. In response to your feedback, we have immediately informed the relevant departments to conduct follow-up investigations and strengthen targeted training. We very much hope to get your supervision and testimony, and we also hope that through our continuous progress, we can win back your confidence with a more professional attitude in the near future and bring you a new stay experience. We sincerely hope to welcome you again. We will do our best to give you a better stay experience and look forward to your visit again!
Guest User
Business Standard Kingbed Room
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 21, 2024
Room service is good
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Guest User
Deluxe Double Room
Stayed in Apr 2023
Business travelers
11 review
3.2/5
Posted on Apr 14, 2023
Facilities: Door locks need maintenance
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Response from Property: Dear guest: Hello! Thank you very much for sharing your stay experience with us and giving us your valuable comments and suggestions! Your comments have been fed back. This time I failed to leave you with perfect memories. We look forward to the next one. This time can give us a chance to make up for it. We are working hard and look forward to your witness! I wish: all the best!
Anonymous User
Deluxe Room (2 beds)
Stayed in Nov 2021
Family
13 review
3.7/5
Posted on Nov 23, 2021
🚗 Transportation: The hotel is located on Qiyi Road, close to the Baoding Station Expressway Exit and Future Shi Wanda Plaza 🧹Hygiene: There are a lot of floating hairs on the pillows and bedding, so the nose and throat are very uncomfortable. It may be that the bedding is not changed frequently due to the epidemic, so if you have rhinitis, it is best to ask for a new set of bedding. 🍃Environment: Generally speaking, the leisure facilities should be the Zhuozheng Hot Spring next door. The fare is purchased separately, and hotel accommodation can be discounted at 30% 🔔Service: The service is very good, welcome fruits were given twice, and signed pillow towels. The breakfast items are very few, very simple, and there is no star standard.
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Response from Property: Dear guests, hello! First of all, thank you for your support to Zhuozheng. We apologize for not bringing you a satisfactory check-in experience this time! We have investigated and implemented the issues you reported. Since some of the hotel room facilities did not achieve the expected results, we apologize again for the inconvenience caused to you. Your tolerance and understanding are the greatest support and encouragement for our work! We will strengthen inspection and training and strive to provide satisfactory service to every guest who comes to the hotel. Next time you check in, you can contact the hotel duty manager to help you arrange a room in advance. We hope to give you a better stay experience. All hotel staff look forward to it Your visit again!
Guest User
Business Standard Kingbed Room
Stayed in Dec 2022
Business travelers
5 review
3.7/5
Posted on Jan 29, 2023
Quite satisfactory!
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Response from Property: Dear guests, welcome to choose to stay at Zhuozheng International Hotel! Maybe we didn't do enough and didn't get your 5-point praise. We will continue to work hard to do more and look forward to your visit again. I wish you good health and success in your work!
Guest User
Business Standard Twinbed Room
Stayed in Sep 2021
Business travelers
16 review
2.0/5
Posted on Sep 15, 2021
The price/performance ratio is too poor.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for choosing Zhuozheng International Hotel. We regret that we did not bring you a satisfactory stay experience. Zhuozheng Hotel has been in business for 14 years. We welcome every customer with sincere service and smile. We have received support from many guests, including encouragement and suggestions. What we have done is far from enough. We will always maintain our passion and never forget service. The original intention is to give back to guests with practical actions. I wish you good health and success in your work!