Vienna International Hotel (Chongqing Liangjiang New District Longxing Branch) Guest Reviews
4.8/5
Excellent
1000 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1000)
Positive reviews(988)
Reviews with photos/video(112)
Awesome amenities(98)
Friendly front desk staff(81)
Classy environment(73)
Delicious breakfast(62)
Convenient parking(22)
Perfect for business trips(19)
Stayed multiple times(7)
Close to airport(5)
Negative reviews(12)
ST007
Executive 2-bed Room
Stayed in Jul 2024
Travel with friends
2 review
4.5/5
Great
Posted on Aug 7, 2024
Very clean and newly renovated room
However is further from city area but near to international airport.
Response from Property: 您好!感謝您對酒店各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距, 我們會繼續努力的! 祝: 開心每一天!
Response from Property: 尊敬的賓客:您好!一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們, 生命中有太多的選擇, 您的每一次選擇都是一種緣分, 感謝緣分讓我們與您相識, 您的貼心, 您的關懷, 定會收穫一生的温暖。期待與您再次相逢!
Littlemai💫
Standard Queen Room
Stayed in May 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Jun 2, 2024
When traveling there on business, always choose Vienna. The lady at the front desk saw that I was sweating and handed me a paper to wipe my sweat. It was so considerate. I went to have breakfast in the morning, and the elder sisters asked me to eat more because I looked so thin😝😝😝. They were so caring and I was really touched.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會, 給您提供更滿意、更舒適的休息環境! 您的滿意就是我們的追求! 期待您的再次光臨。
Tianliangjiuzoula
Standard Queen Room
Stayed in Apr 2024
Business travelers
69 review
3.2/5
Posted on Apr 14, 2024
Thumbs up to the young supervisor at the front desk (it’s too late to add his WeChat name 😂), he is professional, enthusiastic and sincere!
Original TextTranslated by Google
6/12
Response from Property: Dear guest: Hello! Thank you for choosing Vienna Hotel! Your words "the experience is very good" are like a warm current in winter, warming our hearts. Thank you for your encouragement. We will definitely do better and strive for your perfect five points next time! Wish you: well!
Sakura-1113
Standard Queen Room
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 11, 2024
Booked for the concert, the hotel prepared gifts especially considerately, the room environment is also good👍🏻
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly, and time is soft. Thank you for your support. We will continue to provide the same good quality and more perfect service as always. Thank you for your support and love. We look forward to your visit again. I wish you a happy day!
Guest User
Standard Queen Room
Stayed in Apr 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The room is new, clean and tidy, the curtains are automatic, and there are two windows for daily ventilation.
There are many restaurants around, and there is also a university night market street to visit at night
It is 20 minutes drive from the airport, and it is also convenient to take a taxi
Recommended to stay at 010😀
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Executive 2-bed Room
Stayed in Apr 2024
Family
9 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Very good, convenient transportation, lots of food, convenient parking, I have stayed here many times, and my children like it very much. It is much better than I expected. It is great and I will choose to stay here again.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Vienna Hotel! Your words "the experience is very good" are like a warm current in winter, warming our hearts. Thank you for your encouragement. We will definitely do better and strive for your perfect five points next time! Wish you: well!
GL95119
Executive Queen Room
Stayed in Feb 2024
Business travelers
27 review
4.0/5
Very Good
Posted on Mar 3, 2024
Booked for a business trip, the original room type had not been cleaned when I arrived, and they changed it to a family-size bed. In fact, the room type is the same, but the bed is much bigger. The laundry room mentioned before has also been improved, with two washing machines added, which is worthy of recognition.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. I hope that you can point out our shortcomings next time you come. We will work hard to do better. We serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. I look forward to your next visit!
Doudouqq
Standard Queen Room
Stayed in Feb 2024
Other
6 review
5.0/5
Outstanding
Posted on Feb 10, 2024
Thank you Vienna Hotel for the heartwarming dumplings on New Year's Day. They were out of stock but they cooked for us. Thank you very much to the staff, who also gave us gifts. The service environment is really great, highly recommended and cheap haha
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Anonymous User
Standard Queen Room
Stayed in Jan 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 11, 2024
The room is nice, clean, warm and smart. The room is relatively quiet. The breakfast is also OK.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. I wish you a happy life!
Guest User
Superior Queen Room
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 27, 2023
The room is clean, well-arranged, and comfortable to stay in. Business people should like it. There are many breakfast varieties and good service. They open early for people who are catching flights. It is very humane and a very satisfactory accommodation experience.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Guest User
Standard Queen Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 25, 2023
The environment is elegant and the room is spacious. The waiter greeted me when he walked across the street. There is a pharmacy and a large supermarket next to the hotel. It is also very convenient to eat. There is a delicious street upstairs. There is a rich free breakfast and free parking.
Original TextTranslated by Google
Response from Property: Thank you for your trust. Your good comments make us very happy. We will continue to work hard to provide good service. Wish you a happy Christmas~
Guest User
Standard Queen Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 22, 2023
The sister on the 20th floor is very nice and the hygiene is very good. I stay there every time I come. Good reviews
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your affirmation. In order to provide you with a more thoughtful service experience, we have launched a new snail sleep system service. Many daily necessities, consumer goods and hotel orders can be delivered to your room in the fastest time by scanning the QR code on your mobile phone, so that you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
Guest User
Standard Queen Room
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 22, 2023
The place is clean and tidy. The cleaning lady is very responsible and the environment is nice.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Xiaoyaozhu
Superior Queen Room
Stayed in Dec 2023
Business travelers
59 review
2.2/5
Posted on Dec 14, 2023
The hotel facilities are OK, relatively new, but the software is not good. After a day out, I came back to the hotel and found that the room was not cleaned. I called an aunt to clean it. It took 5 minutes to finish the cleaning. The floor was very wet and there was a smell. I don't know where the water came from.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay and giving us your feedback. We are deeply sorry for the unpleasant experience you had. Your feedback is very important. We have already given it to the housekeeping department and made improvements immediately. We believe that our colleagues will be more attentive in serving guests in the future. We apologize again for your displeasure and look forward to your next stay to experience our better service. Wish you all the best!