R. dos Fanqueiros 300, Lisbon, Grande Lisboa, 1100-204, PortugalView Hotel Details
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The Central House Lisbon Baixa Guest Reviews
4.4/5
Very Good
81 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.2
Service4.2
Cleanliness4.4
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All reviews(81)
Positive reviews(80)
Reviews with photos/video(28)
Awesome stay(24)
Awesome rooms(18)
Convenient location(17)
Great service(15)
Easy to get around(10)
Clean bathrooms(6)
Located downtown(6)
Negative reviews(1)
MK9900
Bed In A 6-bed Mixed Dormitory Room
Stayed in Nov 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on Nov 13, 2024
Great location in the centre of the city and the bed it very convenient to sleep.
Response from Property: Dear guest,Thank you for your kind words! We're thrilled you enjoyed our central location and that you found the bed comfortable for a good night's rest. Providing a cozy and convenient stay is what we strive for. We hope to welcome you back soon for another relaxing visit!Kindly,The Central House Lisbon Baixa Team
Federer
Bed In A 6-bed Mixed Dormitory Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 18, 2024
The accommodations were excellent overall. The bed was very comfortable, providing a restful night's sleep. The room had ample space, allowing for a comfortable stay. The curtains around the bed added a nice touch, creating a cozy environment. The overall environment was also quite pleasant.
Based on the positive experience, I would confidently recommend this accommodation to any travelers. The combination of the comfortable room, suitable amenities, and welcoming atmosphere makes it an excellent choice.
Response from Property: Dear Federer,Thank you for your wonderful review. We're thrilled to hear you enjoyed your stay and appreciated the comfortable bed, spacious room, and cozy environment. Your recommendation means a lot to us.We look forward to welcoming you back on your next visit!Best regards,The Central House Lisbon Baixa Team
YPL
Bed In 4-bed Shared Female Room
Stayed in May 2024
Solo travelers
15 review
5.0/5
Outstanding
Posted on Jun 2, 2024
It is one of the nicest hostel, very beautiful too. Location was great! The room was super too even the bathroom was spacious and clean and it smells so so so nice.
Response from Property: Dear YPL, Thank you very much for the feedback. We are very happy to know you enjoyed our hostel!Our team hopes to offer you another warm welcome soon!Kindly, TCH Lisbon Baixa Team
Poh Lam
Twin Room
Stayed in Oct 2024
Couples
8 review
4.0/5
Very Good
Posted on Oct 3, 2024
Excellent location but room pretty small and spartan without any accessories. Even towels are pretty worn out
Response from Property: Dear Poh Lam, Thank you for sharing your experience with us. It is wonderful that our location. On the other hand we are sorry to hear about our facilities. Your feedback is highly appreciated as we are always looking for ways to improve our services and offer the best possible experience to our guests.It was a pleasure to have you here.Kindly, TCH Lisbon Baixa Team
Guest User
Bed In A 4-bed Mixed Dormitory Room
Stayed in Sep 2024
Travel with friends
1 review
4.5/5
Great
Posted on Oct 2, 2024
The breakfast says 8£ on the system and need to pay at the reception. But actually the price was not including something (VAT or something) and they charged me 25€ for 2 days. It means 12.5€ for one breakfast. Not 8€. The other things are okay. Dormitory bed has curtains for each bed. So felt more privacy. The toilet is only in the room and ground floor, so felt a bit less, but it was okay. Very clean hostel.
Response from Property: Dear Guest , Thank you for sharing your comments with us.We are very happy to hear that you enjoyed the high standard of cleanliness we offer.It was a pleasure to have you here.Kindly, TCH Lisbon Baixa Team
Estelle01
Superior Twin Room
Stayed in Sep 2024
Travel with friends
8 review
4.7/5
Amazing
Posted on Sep 21, 2024
👍
1. staff was so helpful and kind
2. The location is perfect
👎
1. i saw big cockroach at ground floor
Response from Property: Dear Estelle,Thank you for your feedback! We’re thrilled to hear that our staff was helpful and you loved the location. We sincerely apologize for the cockroach you encountered and will address this issue immediately to ensure a cleaner environment. We hope to see you again!Kindly,The Central House Lisbon Baixa Team
Yecun
Bed In 4-bed Shared Female Room
Stayed in Aug 2024
Solo travelers
8 review
4.0/5
Very Good
Posted on Aug 9, 2024
The room was not so clean, especially bassroom, but staff were very nice and friendly. And location is perfect in the city.
Response from Property: Dear Yecun,Thank you for your feedback. We sincerely apologize if the cleanliness was not up to standard. In shared rooms, it’s possible that another guest may have used the facilities after our housekeeping team had already cleaned. However, please rest assured that we perform daily cleaning to ensure a pleasant stay for all our guests. We appreciate your understanding and are pleased to hear that you found our staff friendly and enjoyed our central location.Kindly,TheCentralHouseLisbonBaixaTeam
Guest User
Bed In A 6-bed Mixed Dormitory Room
Stayed in Jun 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Jun 8, 2024
Great location, the room was clean and quiet even though it is in a downtown area. Very close to the Rossio train station. The only thing I wasn’t satisfied with is that when I was checking in, the receptionist asked me to pay 4 euros as tax. I gave him 50 euros, and he gave me the change. However, when I checked the change he gave me after I got to the room, it was only 35 euros. I cannot complain as I didn’t check the change while I was at the reception.
Response from Property: Dear guest,Thank you for sharing your experience with us.We are very happy to know you enjoyed our hostel and it´s location.It was a pleasure having you here.Kindly,TCH Lisbon Baixa Team
freedomBas
Bed In A 6-bed Mixed Dormitory Room
Stayed in Jun 2024
Solo travelers
9 review
4.2/5
Very Good
Posted on Jun 14, 2024
Good location, in the city center near many attraction and metro station, clean and comfortable.
Response from Property: Dear guest,Thank you for your positive review! We’re delighted to hear that you enjoyed our central location, close to many attractions and the metro station. It's great to know you found our accommodations clean and comfortable.We hope to welcome you back soon!Best regards, The Central House Lisbon Baixa Team
Guest User
Bed In 4-bed Shared Female Room
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 11, 2024
Very clean, tidy and welcoming
Response from Property: Dear guest, Thank you for the feedback.We are very happy to know you enjoyed our hostel!Kindly, TCH Lisbon Baixa Team
EU traveler
Bed In A 4-bed Mixed Dormitory Room
Stayed in Apr 2024
Solo travelers
31 review
4.2/5
Very Good
Posted on Apr 16, 2024
The location is superb. Very convenient to different destination , also nearby there is bus station to airport. Downside is the room is a little bit small.
Response from Property: Dear guest, Thank you for sharing your comments with us.It is wonderful that our location was just what you desired for your travel needs and we are happy to know that our staff and high cleaning standards met your expectations.Kindly, TCH Lisbon Baixa Team
mloh
Bed In 4-bed Shared Female Room
Stayed in Mar 2024
Solo travelers
4 review
4.5/5
Great
Posted on Apr 18, 2024
loved this hostel. extremely good location, super close to the first tram 28 stop, and walkable to many attractions. room is also nice and comfortable! common area is also very pretty and nice to just chill at.
Response from Property: Dear Mloh,Thank you so much for taking the time to share your positive experience with us!We appreciate your kind words and are thrilled to learn that the TCH Lisbon met your expectations. Our team works hard to provide a memorable and comfortable stay for our guests.Safe travels, and we hope to see you again soon!Best regards,The Central House Lisbon Baixa Team
2trip
Bed In 4-bed Shared Female Room
Stayed in Jan 2024
Business travelers
3 review
3.0/5
Posted on Jan 29, 2024
The place was okay but it is not good that you have to pay for keys for the lockers. And there was a bad smell in the corridor
Response from Property: Dear guest, Thank you for the feedback. We are sorry to hear that we did not meet your expectation. All information regarding our facilities are written on the reservation page. Kindly, TCH Lisbon Baixa Team
Gee Woo
Bed In 4-bed Shared Female Room
Stayed in Dec 2023
Solo travelers
45 review
5.0/5
Outstanding
Posted on Dec 23, 2023
Room was clean and pretty
Bath and show were was enough for 4 people sharing
Best location to walk around famous tour spot on foot
So many restaurants, shops and supermarkets near hostel
ANIS WAHIDA
Quadruple Room
Stayed in Nov 2023
Travel with friends
1 review
4.5/5
Great
Posted on Jan 20, 2024
Great location. Clean. Cosy communal space. Helpful front desk staffs, also kitchen staffs. Overall, I enjoyed my stay here. Highly recommended.