Citizen Square, No.86 First Street, Economic and Technological Development Zone, Binhai New Area, Tianjin, 300457, ChinaView Hotel Details
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Tianjin Binhai Rezen Hotel Guest Reviews
4.6/5
Very Good
1394 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1394)
Positive reviews(1343)
Reviews with photos/video(330)
Friendly front desk staff(224)
Delicious breakfast(144)
Convenient parking(90)
Great swimming pool(88)
Close to metro(40)
Perfect for kids(34)
Tasty coffee(12)
Clean pool(11)
Negative reviews(51)
KimSewon
Superior King Bed
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 24, 2024
The best hotel ever in China.
Staff is so nice and room is clean as well.
Definitely I will come back again
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "careful service". We are carefully discovering opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to your visit again.
Jonathan
Special Queen Room
Stayed in Jun 2024
Family
17 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Close to the new area amenities and the Binhai Library, which we wanted to see. Also close to the railway station. Parking was very convenient. Hotel staff were all friendly and very accommodating. Hotel was clean and felt safe. Got a good night sleep. Rooms were clean. Would stay here again.
Response from Property: Thank you for your positive feedback. It is our greatest honor to receive your recognition, and it also gives us tremendous motivation to continuously improve and innovate in our future services. We look forward to your visit again, and we will wholeheartedly serve you!
Aye
Superior King Bed
Stayed in Jul 2024
Business travelers
2 review
4.5/5
Great
Posted on Aug 16, 2024
Good location. I stayed here many many years ago when it was named Holiday Inn. Surprised seeing they maintain quite well.
Response from Property: 最美的事不是留住時光,而是留住記憶,如最初相識的感覺一樣,哪怕一個不經意的笑容,便是我們最懷念的故事,很高興看到您在天津濱海麗呈酒店度過一段歡樂的時光,我們期待您再次光臨,祝您旅途愉快!
Edward
Superior King Bed
Stayed in Jun 2024
Other
2 review
3.2/5
Posted on Jun 30, 2024
Friendly staff and in a great location to visit the TEDA Soccer Stadium (the reason for our visit). The room was ok, a bit dated and the bed was comfy. My main issue was that the room smelled like stale cigarette smoke. The breakfast was nice.
Response from Property: Thank you for your positive feedback. It is our greatest honor to receive your recognition, and it also gives us tremendous motivation to continuously improve and innovate in our future services. We look forward to your visit again, and we will wholeheartedly serve you!
Dandoval
Superior King Bed
Stayed in Sep 2024
Business travelers
20 review
4.0/5
Very Good
Posted on Oct 28, 2024
Not much to say about this one. It's a so so hotel without much around it.
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "attentive service", and we are actively discovering opportunities to provide you with services, offering you a more satisfactory and comfortable resting environment! Your satisfaction is our pursuit! Looking forward to your visit again.
Graham
Superior King Bed
Stayed in Nov 2023
Solo travelers
15 review
5.0/5
Outstanding
Posted on Nov 13, 2023
Brilliant experience. Really nice hotel and very welcoming staff. The desk clerk was fluent in English which enhanced my whole experience. Great breakfast. Highly recommend.
Response from Property: Thank you for your positive review. It is our greatest honor to receive your recognition, and it also gives us great motivation to continuously improve and innovate in our future services. We look forward to your visit again, and we will wholeheartedly serve you!
Guest User
Executive King Bed
Stayed in Jan 2024
Business travelers
1 review
3.0/5
Posted on Jan 31, 2024
Good position but old, need to be refurbished
Response from Property: Dear guest: Thank you for staying at Tianjin Binhai Rezen Hotel and providing valuable feedback. Please accept our sincere apologies for any inconvenience you may have encountered during your stay. Over the years, many hotel employees have taken careful care of the hotel's facilities and equipment. The hotel management is actively organizing updates and replacements for easily worn and outdated facilities and equipment. Once again, we deeply apologize for any inconvenience you may have encountered during your stay. We sincerely hope to hear your more detailed opinions and suggestions to improve our service and product quality, If you have any questions, please feel free to call the hotel guest service manager. We will arrange a dedicated person to serve you and sincerely look forward to your visit again.
Guest User
Superior King Bed
Stayed in Dec 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The location of the hotel is very convenient, the facilities are complete, the decoration is luxurious, the service is warm and thoughtful, the check-in coffee is good, the room is clean and tidy, the supplies are complete, the overall experience is very good, and I will stay again.
Original TextTranslated by Google
Response from Property: 最美的事不是留住時光,而是留住記憶,如最初相識的感覺一樣,哪怕一個不經意的笑容,便是我們最懷念的故事,很高興看到您在天津濱海麗呈酒店度過一段歡樂的時光,我們期待您再次光臨,祝您旅途愉快!
Anonymous User
Superior King Bed
Stayed in Nov 2024
Couples
7 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The room is very spacious, which is very friendly for people who carry a lot of things! The overall color tone of the room is warm, cozy and comfortable ~ The bed is very soft and comfortable, and it feels like home ~ The best design is the TV, which can adjust the angle and position. The front desk staff has a good attitude, guided us to the room location, and also provided free coffee... It was a good stay experience ~ Recommended
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Response from Property: 非常感謝您選擇入住天津濱海麗呈酒店並抽出您寶貴的時間給我們留下您珍貴的入住體驗,非常開心收到您對我們酒店的肯定及工作人員服務的認可。我會將您的反饋和我們的團隊成員一起分享,這是對我們酒店所有成員孜孜不倦,努力工作最大的鼓舞。我們將堅持不懈提升我們的服務質量,為所有選擇我們酒店的客人都能輕鬆入住,盡享優越。再次感謝您與我們分享您的住店體驗,我們真誠地期待您的下一次光臨。
Polaris-zhou
Superior Twin Bed
Stayed in Oct 2024
Family
1 review
4.8/5
Amazing
Posted on Oct 6, 2024
It was my first time to travel to Tianjin Binhai New Area. I chose to stay at Binhai Licheng Hotel. Although the facilities are relatively old, it is quiet and sanitary. Next to it is the "Tianjin Hoop Stick", and you can take pictures of the whole picture in the hotel. I went to the National Maritime Museum first, which must be praised and is worth going; I went to Beitang Ancient Town, and the experience was quite ordinary. I don’t recommend it. It has a strong sense of modernity and there is nothing delicious; at 8 o’clock in the evening, I went to the TEDA Aircraft Carrier Theme Park to watch the fireworks and drone show for free; I went to the Binhai Library, a popular check-in place, which is worth checking in and taking pictures.
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6/9
Response from Property: Dear guest: Hello, thank you for staying at Tianjin Binhai Rezen Hotel and for providing valuable suggestions for the hotel. Please accept our sincere apologies for the inconvenience you encountered during your stay. Over the years, many hotel employees have carefully cared for the hotel's facilities and equipment. The hotel management is also actively organizing the replacement of easily consumable and outdated facilities and equipment. Once again, we deeply apologize for the inconvenience you encountered during your stay. We sincerely hope to hear your more detailed opinions and suggestions in order to improve the quality of our services and products. If you have any questions, please call the hotel guest service manager at any time and we will arrange someone to serve you. We sincerely look forward to your visit again.
Guest User
Superior King Bed
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Oct 6, 2024
I drove to Binhai to see the sea during the National Day holiday. I hesitated for a long time and finally chose Licheng. The hotel is conveniently located, with plenty of parking spaces, many breakfast shops and restaurants nearby, and very close to the shopping mall.
The lobby staff are very friendly, and there is free coffee when you check in, which is a great experience.
The room is spacious and quiet, but the lights feel a bit dim. Overall, it's not bad. It's a very cost-effective hotel during the National Day holiday!
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Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Tianjin Binhai Rezen Hotel will be the warmest and most unique one in your memory! Come back to Tianjin Binhai Rezen Hotel often, and wish you well!
Guest User
Business King Bed
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The room is spacious, the bed is comfortable, the north-facing room has an unobstructed view of K11, and parking is free. There is a swimming pool and gym on the 15th floor. The hotel is not too far from the beach, and it takes more than 20 minutes to drive to Dongjiang Bay, where you can watch the sunrise and go to the beach
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Response from Property: Thank you very much for staying at Tianjin Binhai Rezen Hotel! We are glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life.
dstar
Superior Twin Bed
Stayed in Oct 2024
Family
19 review
4.0/5
Very Good
Posted on Oct 8, 2024
The advantages of the hotel are good location, good overall environment, good room hygiene, and the shower room problem was solved in time, but the sound insulation is a little poor. The most annoying thing during the stay was that when I took my child to the swimming pool, the waiter told me that I could only get one bath towel. He explained that he had been given two towels in the previous two days. The waiter said confidently that I was not at work in the previous two days, so I could only get one towel when I was at work. This service attitude is really out of this world. I called the front desk to complain, saying that the gym and swimming pool were outsourced. After communication, the person in charge of the swimming pool gave me another one. Why bother with such a small request? Please ask the hotel to strengthen outsourcing management.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying at Tianjin Binhai Rezen Hotel and for providing valuable suggestions for the hotel. Your opinions are the basis for improving the hotel's service quality. Providing guests with a warm and comfortable living environment has always been our goal. Unfortunately, the swimming pool has brought you unhappiness. We are deeply sorry. We attach great importance to your opinions and have fed back to the hotel's top management as soon as possible. We hope that you can experience our progress during your next stay and continue to provide us with valuable opinions and suggestions. We sincerely look forward to seeing you again!
FeiyangYY
Superior King Bed
Stayed in Oct 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The hotel is in a good location, very convenient for the subway, more than 300 meters away from the subway station, and about 3 bus stops to Binhai Station. The hotel room is large and has a bathtub. The 15th floor has good sunshine and you can rest there. The swimming pool is not big, the water is very clean, there were not many people when I went there, one lane per person, swimming was very comfortable, and there was a steam sauna in the shower room. There are also many places to eat nearby, about 1 kilometer away. In short, I am very satisfied! I will book here next time!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Tianjin Binhai Rezen Hotel will be the warmest and most unique one in your memory! Come back to Tianjin Binhai Rezen Hotel often, and wish you well!
le Adonis🗽
Superior Twin Bed
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 4, 2024
I came to Binhai from Beijing and was very satisfied. There was no price increase during the National Day. As an old five-star hotel, it is a bargain compared to Beijing! 😂
The hotel has a sense of design, comfortable bedding, large floor-to-ceiling windows in the room, and a double bathtub~
The swimming pool is 1.5 meters deep, the water temperature and quality are very good, and there is a sauna room; the gym is a little simple but completely sufficient. The overall design elements of Shangri-La are revealed, and it can be regarded as a substitute for Shangri-La and InterContinental. Haha, very satisfied!
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for choosing to stay at Tianjin Binhai Rezen Hotel and taking the time to leave us your precious stay experience. I am very happy to receive your affirmation of our hotel and the recognition of our staff's service. I will share your feedback with our team members, which is the greatest encouragement for all members of our hotel to work tirelessly and hard. We will continue to improve our service quality so that all guests who choose our hotel can stay easily and enjoy the superiority. Thank you again for sharing your hotel experience with us, and we sincerely look forward to your next visit.