Hotels in Tianjin

"The hotel is great, we didn't regret choosing it! Meets all the declared standards!🙌🏼🙌🏼 The rooms are spacious, clean, the beds are large and soft, the pastel linen is of good quality. The rooms have all the accessories. The bathrooms are also very well equipped, there is a powerful Dyson hair dryer, a smart toilet. During our stay, we stayed in two types of rooms, one of them had a bathtub, which is great to have in the room, especially in winter.👍🏻👍🏻 The rooms are cleaned daily, there is also a kettle and tea bags, a Nespresso capsule machine and Peet's coffee capsules. In addition, drinks in the fridge (Coke Cola, Sprite, water). The hotel has a spacious restaurant. Breakfasts was very tasty and varied, like Chinese cuisine, also European cuisine, there is everything you need.👌🏼👌🏼 The hotel has a beautiful design. Also in the hotel lobby you can find a bar, in addition to a room where you can work/study. You can also find a map with sights, a good route for a walk around the city.😍😍 All the hotel staff are very nice people, at the reception, in the restaurant, and the cleaning team. We would also like to express special gratitude to the warmest staff at the reception - 甜甜 Tracy🌷🌷 She helped make our stay even better. We celebrated a birthday, she organized a room upgrade for us on that day, as well as a small gift - fruits. Beautiful city, super hotel, friendly people, we want to come back here again!🥰🥰"

"This hotel boasts an excellent location, right next to Ancient Culture Street and the Tianjin Eye. The Pacific Suite is perfect for a family of three, and adding an extra single bed with breakfast is quite a good value. The hotel's location is convenient for visiting various attractions in Tianjin's city center; it's very easy to walk to Ancient Culture Street. From JinGang Bridge downstairs, you can capture beautiful night views of the Tianjin Eye. The hotel facilities and services are also good, and breakfast was quite satisfying. Overall, I recommend it. However, while the suite's window offers a diagonal view of the Tianjin Eye, the main views from the living room and bedroom are of the old town. If you want to see the Hai River's night view, you should definitely opt for a river view room."

"I come here every time I'm on a business trip. Check-in is very convenient, and the room has a Siemens washing machine, which is great for laundry – very friendly for frequent business travelers. Downstairs, there are plenty of grocery stores, fruit stands, and small supermarkets. It's easy to buy some fruit and beer and store them in the fridge. The housekeeper is also very friendly and provides especially thoughtful service."

"The hotel's location is absolutely fantastic, close to everything, and transportation is super convenient – no issues with the subway or bus, and the traffic flow is good too. The rooms aren't new, but they're well-maintained, and exceptionally clean. Breakfast is very rich, and they're quick to refill. The front desk staff, especially one young man, provided excellent service, even helping to deliver luggage to my room. I went next door to enjoy a comedy show and had a very pleasant evening."

"During New Year's Day, I had my first stay at the Astor Hotel in Tianjin, a hotel with a profound sense of history. While it had its commendable aspects, there were also numerous shortcomings that urgently need improvement. I was particularly disappointed with the hotel's facility maintenance and service management, and I am providing this feedback accordingly. First, let's discuss the hotel's advantages and highlights. The hotel boasts an excellent location right by the Haihe River, with a dazzling array of high-rise buildings across the bank. As night falls, the city lights create a vibrant, New York Manhattan-esque urban atmosphere, making for a superb night view. Transportation is also incredibly convenient; you can walk to Tianjin's core cultural and tourism areas like Jiefang North Road and the Five Avenues. The surrounding old buildings are rich in heritage and diverse in style, allowing you to fully experience the city's charm by strolling through them. Furthermore, the interior of the rooms maintains the hotel's historical tone, with a unique vintage design that showcases its heritage in every detail. The immersive experience during my stay was truly impressive. However, compared to its highlights, the problems exposed by the hotel are far more prominent, particularly in service management and facility maintenance. These issues are severely inconsistent with the hotel's historical reputation and positioning, which is unacceptable. In terms of service management, the overall service awareness was extremely weak, lacking the professionalism and etiquette expected of a high-end hotel. Only the front desk staff at check-in showed acceptable attitudes; the service experience in all other areas could be described as perfunctory: the foreign doorman did not proactively offer guidance or greetings, and I never received even a basic greeting from any hotel staff I encountered. Throughout my stay, there was a pervasive sense of coldness and detachment, completely disregarding the guest experience, which is entirely at odds with the hotel's brand character. Even more off-putting were the chaotic service issues in the hotel's museum. As a potentially chargeable ancillary venue, it should be an important place to showcase the hotel's history and culture and enhance guest experience. Yet, there were instances of staff dereliction of duty: two male and one female staff member were clustered together, chatting loudly and heedlessly even with visitors nearby. They even obstructed the projection video playback area for extended periods without proactively moving. Another male staff member was sitting on a museum sofa watching videos with the volume turned up so high that it drowned out the hotel's introductory video, severely disrupting visitors' experience and destroying the venue's tranquil atmosphere and cultural immersion. It's hard to imagine how such a level of service management could befitting of a high-end hotel with historical depth, and even harder to understand why a charged venue would tolerate such lax management and inappropriate service. Regarding facility maintenance, 'vintage' should never be an excuse for 'outdated facilities and lack of maintenance.' Various facilities in my hotel room clearly showed signs of inadequate maintenance, and oversights in detail severely diminished the overall guest experience: the towel rack was loose and wobbly, almost on the verge of falling off, posing a safety hazard; the sink faucet made noticeable abnormal noises when turned on and off, suggesting aging parts that haven't been replaced in time; switching shower head modes was very difficult and inconvenient, affecting daily use. Moreover, the wardrobe's space planning was highly unreasonable. While it's understandable to embed a safe within the wardrobe, it didn't adequately consider practical usage, directly occupying a significant portion of hanging space, making it inconvenient to store clothes. This highlights a perfunctory approach in both design and management—neither considering the practicality of facilities nor making timely adjustments, completely disregarding guest comfort. As a hotel steeped in historical heritage and held in high regard, the Astor Hotel Tianjin should have balanced the preservation of its historical charm with professional service and comprehensive facilities. However, during this stay, the lax service management and lack of facility maintenance not only failed to meet guest expectations but also damaged the hotel's brand reputation. I hope the hotel will address these issues, acknowledge legitimate guest feedback, strengthen staff service training and etiquette standards, improve its service management system, and thoroughly inspect and rectify all facility hazards. It should also carry out regular maintenance, optimize space planning and facility layouts to truly achieve 'a sense of history without feeling old, and historical depth with professional service,' living up to its brand legacy and guests' trust."

"This was my first stay at the Banyan Tree Tianjin Haihe, and overall, the experience was quite good. **Service**: From the welcoming staff to the front desk personnel, the breakfast restaurant employees, and every staff member I encountered, everyone was incredibly enthusiastic, friendly, and kind. **Room**: The room size is quite large compared to other hotels in the same category. The separation of the living area and the bathing area is a bit unconventional, but the oversized bathtub was absolutely amazing! The scent on the guest room floors was also very pleasant. **Details**: The containers in the room had a nice texture. The patterns on the slippers and bathrobes, which I believe are extensions of the hotel's logo, were very well-designed and looked great. **Breakfast**: They even had milk skin tanghulu (candied hawthorn on a stick)!"

"The hotel boasts a superb downtown location, surrounded by a vast array of dining options, including local specialties like Jianbing Guozi. Directly opposite stands the historic Dengyinglou Restaurant; however, I wouldn't recommend it. We visited once to find it quite deserted, and to our surprise, they couldn't even prepare dishes like 'Eight Treasure Tofu.' For leisure, the Wudadao Historic Cultural Area and Minyuan Plaza 1902 Street—both culinary hotspots and popular Instagrammable spots—are just a short stroll away. Excellent shopping opportunities at Joy City (Heping District branch), IFS, Gili Building, and Binjiangdao are also conveniently within walking distance. The hotel rooms are spotlessly clean, and the bedding is fresh and odor-free. Despite its age, the hotel is remarkably well-maintained, a testament to their attention to detail. The service staff were excellent, and a major plus, especially for those driving, is the hotel's underground parking. Breakfast is a highlight, offering a rich buffet with a blend of Chinese and Western dishes, alongside local specialties such as Jianbing Guozi and Gaba Cai. Highly recommended!"

"Staying at the Four Points by Sheraton Tianjin, Jinhai Plaza was the best decision and an amazing start to my trip to Tianjin! Jinhai Plaza is perfectly central for a two-day itinerary. On the first day, I could easily walk to the Five Avenues, Xiaobailou, Xikai Church, and more, all along one route. By the time I returned, it was already evening, and the night view was spectacular! The second day, I went in the opposite direction, which conveniently covered my second route. No wasted steps or repeating routes! The hotel is right at the Jinhai Plaza subway exit, so even with luggage, it's a breeze. From downstairs, you can see the Century Clock and the night view of Jiefang Bridge. The location is absolutely superb! The whole building feels very comfortable and peaceful. **Facilities:** The gym was pretty good. Since I planned to explore local street food in Tianjin, I booked without breakfast. I didn't get to try the hotel breakfast this time, but I'll definitely check it out on my next visit. **Service:** The service was very attentive and thoughtful. They specifically helped me find a hair tie and went out of their way to arrange an early check-in for me. It really allowed me to enjoy Tianjin worry-free! **My personal tips:** It felt a bit strange seeing my name pop up on the TV screen when I first turned it on. The card design downstairs was very nice; I even took one with me. Perhaps on the back of the card, it could be a handwritten message instead? As for the TV, maybe just skip the personalized greeting next time."

"Great IBIS Hotel at Jinwan Plaza. I booked an internal room (no panorama view), yet, the room was spacious, comfortable and didn't feel claustrophobic. The staff members are very nice and helpful; although I only know one or two words in Chinese, I was able to easily communicate with the staff members through a translate app on my mobile. There is free WIFI throughout the hotel. Daily cleaning is provided. I booked breakfast at the hotel at my arrival and it was a great choice; breakfast buffet: cold and hot, sweet and savoury. The hotel is at Jinwan Plaza; just outside - literary, at the corner - there is JINWANGUANGCHANG metro station (Line 3). One stop and you are at the Train Station where you can catch the Line 1 to the airport (it takes about 15 - 20 mins to the airport). The train station is just behind of the hotel and on the other side of the river, it probably a 5 min walk passing through the beautiful Jerfang Bridge. The hotel is also perfectly located to visit some of the main attractions such as Porcelain House, the Italian Quarter and the Binjiang Shopping Street. In the evening have a walk by the river with it's amazing light show."

"## Facilities We booked two rooms which were unfortunately on different floors, a minor inconvenience. On the positive side, the key card system, which only allowed access to one's own floor, offered excellent security. The rooms also featured smart controls. ## Cleanliness The rooms were spotlessly clean and well-maintained. ## Service The staff were incredibly warm, attentive, and provided exceptional service. ## Location The hotel boasts an excellent location, with a subway entrance and bus stops right outside, making travel to the city center incredibly convenient. Parking was also quite straightforward."