Hotels Near Butterfly House (Pg) Sdn Bhd in Southwest Penang Island

It was a very bad experience to check in here. First day when check in my room, the cleaning was too bad as picture I provide 1-7.used face mask hang at the cabinet,used face mask on top of the cabinet, tower at floor, tissue at floor,stain in the cup.unknow stain in the toilet, blood on the pillow case, snack at the floor. when staff come over the room also can't accept this happen. Very appreciate night shift staff help me to change another room for one night.(this was my room) Picture 8 is my fren room, tissue and sugar paper hidden beside bed.and the room full of u know smell. But my fren was not change the room, just ask tomorrow must come to do cleaning. 2nd day morning me move back to previous room..my room is ok, but my fren room been ask to do cleaning, cleaner report done cleaning.. But even we go out for half day and back to hotel..their never do any cleaning to my fren room. The tissue and sugar paper are still there...we do complain again.and staff change another 2 room to us immediately. OK fine, change the room again.. But my room toilet tower was totally wet as picture 9... I really don't know what to said... We pay 4days 3 night almost 520 per person... But we get this experience.. Do hope deview management can really double check the room was clean and tidy before let customer live in and make sure the cleaner do well all their job since now are still pendemic covid 19... Anyway, their staff was very helpful and appreciated for their good attitude and friendly attention.

This was our 1st time at Amari Spice but from the on set was a bad experience. Driving into the hotel I could not drive to the lobby entrance to drop my family & luggage as it was blocked for some reason best known to Amari. Security at the entrance was of no help & I ended up blocking the way of a car at the back. What was supposed to be destress trip, started off on bad note. Anyway cursing Amari Spice for being worst than a 1 star hotel, I reversed back into the lobby entrance. Told this bad experience while checking in to the front office staff but they were not bothered  Going to the room found the mattress to be too soft sinking when you lay down & the air cond temp tops up at 26.5 degress, not everyone likes the room super cold. These 2 shortcomings are something that you wld not find in a 4 or 5 star hotels but looks like Amari is still figuring out where they stand. Even many 3 star hotels are better. Moving to the shower both rain & hand shower water flow was dispointing at best with temperature regulation being a challenge. Since my home is at Bukit Jambu & the main reason of chosing Amari was to destress, which was not possible with the said room conditions, I had to leave my family both nights to head home to rest. The matteress, shower & air cond at home the best. Wondering how Amari claims to be home away from home. On a good note the staff were courteous & friendly. Inclosing would I stay at Amari Spice again. NO.

the room different from photo shown on the website.the room provided was small for my family of 4 even though the receptionist said they provide us the new launched room which suitable for family.i knew because a friend of mine who stayed there was given a lot bigger room and she paid same price as me and she stayed with her sister only. i felt cheated and disappointed.

This hotel is located near the Bayan Lepas International Airport which is very convenient to air travelers. Parking is easy and close to the building. The plus point of this hotel is the room which is large and spacious. The cafe is easily accessable and the prices are reasonable. You must try their mi goreng sotong......The serving is huge and tasty. Front office staff are helpful and friendly and for the present room rate they are charging, it is worth for a second visit. Room 528.17,18,19/9/2019

Made a last minute booking at this hotel; for a one night stay. Arrived in the evening; yeah they ad the rooms ready. Staff were decent. Good size lobby. The room Got the rooms on the 3rd floor. There is a lift; so easy to go up. Small room. Toilet seems big for budget hotel. Towel was superb; fluffy and fresh. Good hot shower with good water pressure. Just the air condition was not that cold at all. Moving around is easy with Grab. There are many food store nearby. Overall, this place is decent if you have things to do in Bayan or Airport area. Just dont expect much.

Hotel is great for privacy and honeymoon couple The beach scenery is so good and relaxing. Surrounding hotel area offer great choice of local food and cafe. Although some mobile reception is limited in hotel area.

Took my mom on our annual Penang trip with the family. I like the old-school charm the Bayview hotel offers. The room is super spacious. We have three big beds and two balconies. The premise is a beach front property,so you got direct access to the beach. There's plenty of sun deck chairs scattered on the clean, grassy lawn. I love the pool because it's rare to find a hotel pool with 12 feet depth, so while the shallower area is crowded, I get a bit of personal space by the deep pool. It's easy access to food and shopping area.

Hi I place 3 star for cleanliness as I can smell body sweat smell once I enter the room and also along my floor corridor. It’s probably from the unchanged bed sheets / quilt cover as I was told if the guests didn’t ask to change the bed sheets it won’t be replaced. There’s is a card that you have to place on the bed if you have your room for make up. But the towels also has this bad smell even though it’s new. Perhaps Eastin Hotel Penang has to change who does their laundry. Tak fresh la bau laundry… especially your towels Not kidding I stayed at Cititel Express hotel Georgetown and the towels got no bad smells , and even though their room is smaller but at least the bed sheets are fresh and no sweat smell. Breakfast buffet is excellent - all is ok except I want to recommend to not make the quiche base sweet…. It’s supposed to be savoury ( it was mushroom and tomato filling ) so why you make it sweet?? Apart from that all is ok

Location is strategic and near beach , but sound proofing is not so good , as you can hear people talk , walking above or beside your unit or if your room is facing main entrance road , you able to hear the car passing sound , most importantly the cup when we trying to use , we notice there still have stain and lipstick stain on it , this is gross and did not use water bottle , it provide tap filter water from toilet although is filter but is not convenient and not hygiene .

Booked for my family of 7 for one night on 26th Dec. Arrived at 5pm but unfortunately the apartment wasn't ready. We finally managed to check in at 6.30pm and allowed for late checkout at 4pm next day. Due to the pandemic situation, limited numbers of guests can use the pool at one time. Completely understandable. The management created, for my opinion, an irrelevant SOP for the pool. When checking in u need to book time to use the pool. Only 10person per hour. By the time the 10th group checked in, the pool booking already full. When i visited the pool the next morning, the group that booked the pool for the hour didn't show up & the pool left empty because people who didn't managed to book the pool earlier were denied entry & the people who booked did not show up. Should've make First In First Out rule. I did raised my concern twice to the reception & also manager on duty. They said they cannot do anything about the rule. Most of the guests were family with kids, of course all want to enjoy the pool. The pool booking system/SOP was absurd. The apartment was superb though. But the elevators does not make sense. And as an accommodation by the beach, would appreciate if you can provide some kind of facilities so that guests can clean themselves after enjoying the beach so the lobby won't be as messy. Your security guard locked the tap water at the beach entrance. I guess my stay would be much better if it wasn't the long weekend, but you guys can improve. Apartment was excellent, i got the sea view one. Your staff were good & patient.