Hotel Casa Ballesteros

Very close to really good restaurants and the area was nice and safe.

After a month returning home to the US I discovered today that they continued charging my credit card and debit cards. I have to report them to the police.

It’s good for the price but it is an older hotel. The aircon only just kept up with keeping the room cool when it got really hot outside. Nights cooled down so it was good for sleeping. The drains struggled too, the toilet didn’t flush effectively and the sink would back up. The staff were lovely, the pool was nice after being out in the heat. Good value for money but not perfect. Hot water is a plus (not that it was really needed in the heat).

Everything was excellent except that there is no small refrigerator to put away my beverages and etc... The window was cracked open and broken and couldn't close so the air conditioner would not escape and the t.v. was working at times. Thank you.

The property and the rooms need some work. Missing door handles, curtains that were so old that they were very thin, bed mattress was so hard and pillows so thin. They charged my husband a US citizen and resident the 19% Vat because he has a Colombian passport but thats not the regulation they would harass him every day till he paid he was there 5 days.

The property needs some TLC. The rooms were run down and mattresses were so hard. Towels were so thin. Also, the property charged my husband 19% Vat even though he is a US Citizen and resident but has dual citizenship. He was not suppose to pay this and they would not hear reason.

You get what you paid for. There is a lot of noise from the outside. The internet goes in and out. Very old hotel that’s why the price is good. Breakfast is good.

Convenient location for walking

Had an unusual odor. The shower nearly flooded when I used it. The window wouldn’t close, and the general condition of the property was poor.