4 of us (two couples) stayed in the penthouse on valentines day. 2 days before our visit, the host takes an additional £250 security deposit on top of what we already paid which was just under £400. I was not overly happy considering the price we have already paid in full but obviously it had to be done. Because of this security deposit I made it very clear to the host that I would be doing my own inspection of the property as soon as we arrive to ensure we would be getting the deposit back. However, upon our inspection there was A LOT of things wrong with the place considering the money. I sent a total of 11 photos of things that were wrong to the host within half an hour of arrival. But that wasn't even everything as I just wanted to enjoy our time away instead of having to check every single damaged thing. Some of these things included a broken window being held up by a towel, water leak marks on most of the ceilings, a leak from the roof top velux, cracked/chipped cupboards, chewing gum on a picture frame, a cigarette burn hole in a chair (which if they smell smoke when you depart this will cost an additional £150 on top. Which is fair enough but I'm sure its at the hosts discretion), the shower tray doesn't hold the water so that leaks, hair in the shower. The other couple couldn't sleep due to a constant dripping noise from god knows where. The hot tub was the main reason for our visit. With 360 views of Bath, it was beautiful, there was no real issue there. However, when I walked around the hot tub to be able to remove the cover, I fell through the decking. This piece of decking was simply just placed within secure pieces so you would never see it. So beware of that! Again we were made aware there was no lift but not told how tall the building actually was, so if you have respiratory issues please be aware. All in all, the stay was fine! But I wouldn't pay that kind of money again knowing I'm at risk of an additional £400 if they so wish to take it from you. And purely because of the standard I was expecting, it just didn't cut it really.