Henrietta House, A Member of Radisson Individuals

Everything is amazing, Staff are great, especially Raj. Will come back !

Very very good

Boutique English experience within Bath city. Great breakfast and good service.

Where to begin? Our room (308) was so small there was no room for a chair or wardrobe. You had to sidle between the large TV fastened to the wall and the foot of the small double bed to reach the 3 coathangers hanging on the wall, all they provided to hang your clothes on. I was kept awake all night by some machinery humming loudly in the roofspace outside our room. At breakfast we were only given a set cooked breakfast, no yogurt, fruit or cereal were available. The base of the shower (no bath) was extremely slippery and they told me they had no rubber mats to stand on. Three times I asked for a chair, but none ever arrived. We had no biscuits in our room, though other guests did. On the second day we were mysteriosly given a breakfast menu with a full choice of food, including yogurt, fresh fruit salad, smoked salmon and scrambled egg. That was good. Also the young men on reception were friendly and willingly looked after our case. It’s not their fault there were no biscuits, safety mats, chairs or breakfast choice. I am surprised this is a Radisson hotel.

We just spent 3 nights at this pleasant and quiet hotel, which is perfectly located for short walks to the Roman Baths and town centre. The staff were lovely and helpful. We were originally on the top floor in the attic, but it was stifingly hot as the air con wasn’t doing much and when they gave us a fan, it wasn’t suitable as it was too noisy and blew cold air into my ears. The staff very kindly then showed us two other rooms and we chose the one with the most effective air con. This was room 104, which I can recommend. We wound stay again.

Small, atmospheric hotel. Old building, full of character. Unusually in these days of all you can eat buffet breakfasts, we had to book a time to eat - but the breakfast was excellent! Full English available, but also poached eggs on sourdough with avocado and eggs royale/benedict! Small fridge with bottles of water was a nice touch.