This hotel is perfectly located to visit Bath. The hotel is in an old building (the stairs and floors slightly sway). There is poor sound insulation through the doors, so you are aware of goings-on in other rooms. We were in room on the top floor, and even though the weather outside was cool, the hotel was VERY hot. The windows only open a few inches, and even though there were thermostats in the rooms, the a/c would not come on. When I asked various staff about this, I got differing answers, ranging from “there is no a/c because it is a historic building” to “oh, yes, it should be working fine.” The breakfast is good. Overall, the hotel is nice and comfortable with some cool touches, but the young staff seem a bit unsure, and the comfort of the hotel is seriously compromised by the out of control heat which almost made me feel ill when not near an open window.