This was our first time staying at the Windsor Townhouse, and we will definitely stay again. The staff were genuinely warm, friendly and welcoming. We stayed in the Princess Room, complete with four-poster bed, and facing onto the famous Great Pulteney Street. The room was tastefully decorated, and even had a fridge which was a great addition. The bathroom was modern with beautiful smelling toiletries. Breakfast was continental, and included a very good variety of cereals, 3 types of toast, with jam and marmalade, and also a fruit platter. You could also order a hot breakfast from the menu for an additional charge. I would defintiely recommend this hotel without hesitation!