Family-friendly Hotels in Batu Ampar

My partner booked a standard room for my birthday. The room was on the 12th floor with harbour view (room 1231). The hotel building is 13 floors with the lounge on the top floor. The room came with king sized bed with bay window seats, the bathroom had a bath tub and a separate shower room. Plus point for ladies, powerful hairdryer! Love that there was a day curtain (manual) and blackout curtain (automatic with switch) to adjust natural light coming into the room. The staff throughout the hotel was polite and helpful. The pool + swirl pool + kids pool is on the 5th floor overlooking the sea. The gym (24 hours) and spa (was advised by the spa staff they opens 10am to 10pm daily) is also on the 5th floor, easily accessible from the lift lobby. The gym is well equipped with 3 treadmills, 2 elliptical, 3 stationary bikes, 2 free weight benches and some machines. The pool is clean (my stay was on weekdays) 25m in length at its longest length. Decent for laps. Great views overlooking the sea. The the whirlpool at the side is a plus point. Level 2 of the hotel connects to the adjacent Bayfront mall. The restaurants at the promenade are accessible from level 1 of the hotel lobby. There are a lot of food choices, mostly seafood restaurants. Also a hotpot restaurant. Only disappointment was the spa (Quan Spa). Went for the Quan Day Ritual for Two (2.5 hours) which included stone massage, ear candling, coffee body scrub and mask (plus V-spa Retus for ladies) for Rp 2,000,000 before taxes (with taxes was about Rp 4,000,000 = SGD 400). Quality of masseurs was poor (massage techniques, temp of the hot stones), inattentive service, unclear instructions (possible due to language; masseurs speaking simple English). Wasn’t told about the start of the mask, only to realized we had to rest for 15 mins for the masking process. Also insufficient information given for V-Spa Retus which was done near the end of spa session. Quite disappointing given the price point.

The hotel is located in the middle of batam city so it is near to everything. The room was so big and clean. I loved the old hotel vibes with this hotel - carpets and a lot of furnitures. The interior design was very beautiful too. But the thing I loved the most was the bathtub!

Good business hotel laying in the heart of Batam Centre. Room is clean and the closets smell like new. Toilet have integrated bidet and is, as well as the shower, well maintained. Breakfast is nice with a various choice of local and western meals. Served by motivated personell who will help you when you need them. The reason I'm not giving 5 stars is because I feel that the price / quality is not really correct. In my opinion the price is too high especially when you have to pay extra for breakfast. If you're a businessman this will be the perfect hotel to stay for you. For leisure it's also a good hotel, but there are other hotels over there who will offer you enough for 50% of the price I paid for this hotel.