Eastin Hotel Penang Reviews

Response from Property: Dear Guest, Thank you for sharing your experience! We're delighted to hear that our early check-in option was convenient for your family. It's wonderful that you found the rooms spacious and comfortable, and enjoyed the luxurious king-sized beds. We're also thrilled that you enjoyed the variety of food offered at our buffet breakfast. Our location near Queensbay Mall and the airport aims to provide convenience and ease for our guests. We look forward to welcoming you back for another enjoyable stay!Warmest regards, Winnie Suzan YipHotel Manager 

Response from Property: Dear Guest,We're thrilled to hear that you enjoyed your stay with us! Being close to Queensbay Mall certainly adds convenience to your visit. It's wonderful to know that you found our breakfast delicious and our staff well-trained. We're grateful for your kind words and hope to have the pleasure of welcoming you back for another great stay soon!Warmest regards, Winnie Suzan YipHotel Manager 

Response from Property: Dear Guest,Thank you for bringing these concerns to our attention. We want to clarify that parking is complimentary for our in-house guests upon validation, and we also offer a seasonal parking option to alleviate the need for validation each time you exit. Regarding the bidet matter, we regret to inform you that hand bidets are not currently available in our facilities. However, please rest assured that ensuring a comfortable and convenient experience for our guests remains a priority for us. Your feedback is invaluable as we strive to enhance our overall service. We are dedicated to ongoing improvement and hope for the opportunity to better serve you in the future.Warmest regards, Winnie Suzan YipHotel Manager

Response from Property: Thank you for your kind words. Hoping to see you again soon. Warmest Regards,Adeline LesslarAsst Marcom ManagerEastin Hotel, Penang

Response from Property: Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our prime location and friendly staff. We look forward to welcoming you back for another fantastic stay in the future! 🌟Warmest regards, Winnie Suzan YipHotel Manager 

Response from Property: Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you had a superb experience with our international breakfast and found our employees to be helpful, warm, and welcoming. It's delightful to know that you enjoyed the variety and deliciousness of our breakfast offerings and that our team made you feel comfortable despite any messes your little one may have made.We're also glad that our location near Queensbay Mall was convenient for you, especially with a baby stroller, and that you found the road access safe and easy.Your kind words mean the world to us, and we can't wait to welcome you back for another enjoyable stay in the future!Warmest Regards, Winnie Suzan YipHotel Manager Eastin Hotel, Penang

Response from Property: Dear Guest,Thank you for your fantastic feedback! We're delighted to hear that you and your family had a great stay with us and enjoyed the breakfast buffet. Your kind words are much appreciated.We hope to welcome you all back for another enjoyable stay soon!Warmest regards, Winnie Suzan YipHotel Manager 

Response from Property: Hi there, thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordinglyWarmest Regards,Adeline LesslarAsst Marcom ManagerEastin Hotel, Penang

Response from Property: Thank you for your feedback! We're glad to hear that you found our receptionist friendly and professional despite being a trainee. We apologize for any inconvenience caused by the size of our car park. We constantly strive to improve our services and facilities, and your input helps us in this process. We appreciate your understanding and hope to better accommodate you in the future. Warmest Regards,Adeline LesslarAsst Marcom ManagerEastin Hotel, Penang

Response from Property: We greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to welcoming you again!Warmest Regards,Adeline LesslarAsst Marcom ManagerEastin Hotel, Penang