Hotels in Bayan Lepas

"The room space was perfect, unfortunate was not very perfect in the cleanliness and maintenace expect. 1. Curtkain not able to fully close 2. The flooring need to do major maintenance 3. Toilet bowl base badly stain 3. Shower room wall stain badly 4. Room tables and wall skirting need new paint. Room rate book for this room is not what expected"

"Everything is great until….whatever it is,thank you to Pn Wati (the Housekeeping Manager i think) for your hospitality and attention..Amari would be my new favourite place to stay when in Penang"

"I had a very pleasant stay at the hotel and was especially impressed by how clean and well-maintained everything was. From the moment I arrived, the lobby looked spotless and welcoming, which gave a great first impression. The room itself was extremely clean, with fresh linens, neatly arranged furniture, and no signs of dust or dirt. The bathroom was also well taken care of, with all amenities properly stocked and sanitized. Housekeeping clearly does an excellent job, as the cleanliness was consistent throughout my stay. The environment felt comfortable and relaxing, making it easy to unwind after a long day. I also appreciated the attention to detail, as even small areas like hallways and common spaces were kept in great condition. Overall, I had a very positive experience. The high standard of cleanliness made my stay much more enjoyable, and I would definitely recommend this hotel to anyone looking for a comfortable and hygienic place to stay."

"The room was pretty good, but it was a shame there was only one pair of pillows and they were too soft. I forgot to take photos, but the overall experience was still quite good. The location is also convenient for getting around, though parking spaces are a bit limited."

"Overall, it was a very pleasant stay. The hotel's location was perfect for me, and the room was clean and well-maintained. The service was good, and I particularly enjoyed the breakfast. One suggestion for improvement would be to provide a shelf or holder in the bathroom for facial wash and other small personal items during showers. In addition, having an automated curtain control button would be a great enhancement. A little more automation throughout the room would make the overall experience even better. Overall, I had a very enjoyable stay and would be happy to return."

"The staffs are friendly and attentive. They fulfil our requirements without fail. The hotel is in a good location, not far from the shops and restaurant. The room were spacious and always spick and span after the housekeeping."

"I recently stayed at Eastin Hotel Penang, and unfortunately, the experience did not fully meet my expectations. The room felt quite outdated and was too cramped for two adults and one toddler. There was very limited space to move around comfortably, especially with luggage and a child. It did not feel suitable for a small family stay. The toilet appeared poorly maintained, with visible mold on the walls, making it look dirty and unpleasant. The wardrobe design was also unsettling it was an open wardrobe without doors located right next to the bed. When the lights were off and clothes were hanging inside, it felt quite eerie. Drinking water was limited to six small bottles per day, and toiletries were provided in minimal quantities. The pillows seemed old and flat, and were not comfortable to sleep on. Unlike other hotels that provide soft, fluffy pillows, these felt worn out and affected the quality of sleep. Breakfast service was another disappointment. Some staff at the egg station had difficulty understanding simple English instructions. When I asked for sunny side up eggs, I was served an omelette instead. When I requested a well-done, fully cooked egg for my child, the staff again seemed unable to understand, which was frustrating. On a positive note, the hotel’s location is convenient. It is only about a 3–4 minute walk to Queensbay Mall, making shopping and dining very accessible. It is also approximately 10–15 minutes’ drive to Penang International Airport and close to the Penang Bridge, which is convenient for travelers. Overall, the stay was disappointing in terms of room condition, comfort, and service quality. I hope the hotel can improve its maintenance standards and staff training to provide a better experience for future guests."

"I had a wonderful experience staying at this hotel. The room was spacious and well-equipped with all the amenities I needed. The location is also very convenient. However, the cleanliness could be improved, as I noticed some hair on the bathroom floor. Overall, still a pleasant stay and recommended."

"First time staying at this hotel. It's really convenient for an early flight. I'll be back next month and will likely stay here again as the experience was decent. The hotel is clean and the transportation is convenient."

"No lift guys, only staircases.if u unlucky. Received level 2 or something, u need to go up manualy using staircases.lucky, i m not come along with my family.plz alert all time, although u got access card.bz, anyone can access to tat behind building although got camera.plz be extra carefull.toilet is very clean, but small. got netflix tv.tq."