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Verified reviews
Location4.5
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(42)
Positive reviews(36)
Reviews with photos/video(18)
Awesome stay(15)
Loved the view(11)
Awesome rooms(8)
Delicious breakfast(7)
Convenient location(6)
Friendly host(5)
Great location(5)
Negative reviews(6)
Guest User
Standard Double Room with Balcony
Stayed in 2024年7月
Couples
2 review
5.0/5
Outstanding
Posted on 2024年8月5日
It’s a great place! The lake view rooms are perfect l, they are huge in size and have a small kitchenette as well. There is complementary breakfast which had some good stuff. It’s 20 mins away from interlaken center but we had a car so it was a good drive. I’d suggest staying here only if you have a car to drive around, otherwise it’s a bit secluded. Would stay here again!
Guest User
Family Apartment Duplex
Stayed in 2024年6月
Family
7 review
3.5/5
Posted on 2024年6月25日
The hotel is up in Beatenberg, half an hour bus from Interlaken. The bus comes every hour or half, so it's easy to plan ahead. The view was stunning, but there's nothing much to eat around the hotel. A nice and spacious room for family vacation but a bit old.
Guest User
Standard Double Room with Balcony
Stayed in 2023年6月
Couples
11 review
2.5/5
Posted on 2023年7月7日
The hotel is located in amazing location nearby Thun lake , we took the shuttle bus from Interlaken west to hotel within 25 minutes , you will not feel boring as best view of interlaken and lake views.
We arrived in hotel at 2:30pm, the lady in reception told us the room is not ready and it will be ready before 3pm. We knew that is normal as we have the same during treveling everywhere. Sometime you get room earlier and some time a bit late. We decide to wait since it is close to 3pm anyway. Another lady came to us around 2:50pm and apologize for the room will be only ready in another 30 minutes , she provide 2 free drink vouchers and we accept as it happen sometimes anyway. 30 minutes passed very fast , nobody notify us if the room is ready. So i back to reception and ask the lady and what shock me is the answer. "The room is still not ready yet but my colleague already provide some free drinks to you." I hold myself back and told myself it is hotel manager fault not giving proper training. Anyway, we got our room key around 4:30pm , room has a bocony with very good view , but not clean as it supposed to , it is not up to normal standard in Europe specially in Swiss. You can smell the carpet , hair on the bed sheet , yellow stain on the bathroom glass door. @hotel management , please do something as your hotel drag down the Swiss hotel score.
Mohammad
Family Apartment Duplex
Stayed in 2024年5月
Family
1 review
4.2/5
Very Good
Posted on 2024年5月29日
Good place to stay in.
Thank you
KeeeeeKkkkk
Comfort Duplex Apartment
Stayed in 2023年2月
Solo travelers
32 review
1.0/5
Posted on 2023年2月28日
Worst hotel I’ve ever stayed, restaurant staff are friendly, but others just so so. The facility of this hotel is terrible, I got the worst sleeping for the whole trip. Never gonna recommend it to anyone. If you are considering this hotel, trust me, you definitely gonna have big regret!
Guest User
Comfort Duplex Apartment
Stayed in 2024年2月
Family
1 review
5.0/5
Outstanding
Posted on 2024年3月12日
Great hotel,fantastic!
Guest User
Comfort Duplex Apartment
Stayed in 2023年7月
Couples
46 review
3.5/5
Posted on 2023年8月20日
Ok experience
Guest User
Comfort Duplex Apartment
Stayed in 2024年10月
Family
5 review
5.0/5
Outstanding
Posted on 2024年10月11日
It's great. Fortunately, I booked this hotel during my trip to Switzerland. The location, scenery and facilities are very satisfactory. There is a swimming pool, a children's play area, a sauna, and a good breakfast. The front desk service is very enthusiastic and cost-effective. I strongly recommend booking this hotel. Get off at Interlaken West Station and turn left to reach the 101 bus station. There is no problem with large luggage and you can sit directly at the hotel entrance. It's really great. It is recommended to take the cable car to the nearby small peaks. The scenery is unbeatable and better than the Jungfrau. I will stay here again and recommend it to all my friends.
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6/10
gxc555
Comfort Duplex Apartment
Stayed in 2024年9月
Couples
47 review
4.7/5
Amazing
Posted on 2024年9月29日
The hotel is located halfway up a mountain 10 kilometers from Interlaken, so it's convenient to get there by car. It's not far from the surrounding attractions. The hotel has complete dining and fitness facilities, and the rooms are very spacious, which is not easy. The view is great
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Guest User
Standard Double Room with Balcony
Stayed in 2024年8月
Couples
12 review
5.0/5
Outstanding
Posted on 2024年11月22日
Very satisfactory room, clean and tidy! The hotel is on the mountain, a little distance from Interlaken, but the room is really great and the view is very beautiful! Especially recommended for self-driving tours!
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6/8
Guest User
Family Apartment Duplex
Stayed in 2024年10月
Travel with friends
8 review
5.0/5
Outstanding
Posted on 2024年10月13日
Beautiful environment, very close to the cable car station, nice room
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Guest User
Family Apartment Duplex
Stayed in 2024年7月
Family
1 review
2.2/5
Posted on 2024年7月31日
I booked a room because I saw photos of the beautiful view of the hotel, but I ended up being extremely disappointed. I suggest contacting the hotel after booking to confirm the view of the room. When we booked the room, we saw photos from the hotel’s website. Basically every room in the hotel also has a beautiful lake view. I also noted this in the reservation notes. I hoped to see a lake view and a mountain view, but in the end I found that the room I checked in had no lake view at all, not even a tiny bit (as shown in the picture). The whole family was also very disappointed. Of course, I told the hotel staff that, as expected, they were unable to arrange a room change because the room was full. They also said that even if it was stated in the remarks, it was not guaranteed. After seeing it, I found that 90% of the rooms could have a better view. , but we were assigned to a room on the side with a blocked view.
In fact, there are more conveniently located options nearby, but because I hoped for a good view, I paid a price that was 20 to 30% higher than other listings, and ended up being disappointed. It takes about 30 minutes to drive from this hotel to the Interlaken train station, and the road is relatively narrow and difficult to drive, so you should consider traveling by car carefully.
I also stayed in other hotels during my trip in Switzerland, and they were great too! This hotel is the most expensive but has the lowest value for money.
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Comfort Duplex Apartment
Stayed in 2024年7月
Family
9 review
4.7/5
Amazing
Posted on 2024年7月19日
The view from the room is superb, with lakes and mountains, and you can see the snow-capped mountains; the scenery on the way from Interlaken to the hotel is also excellent, which is a very good hotel choice for self-driving, and it is a highlight of this trip; if you are not driving, the hotel provides free up and down bus tickets; the hotel has a mini golf practice field, with distant mountains, nearby lakes and a full moon, which is a rare experience; the hotel has a self-service laundry room, and you pay 6 francs to get laundry detergent and washing machine and clothes dryer coins; the room is a duplex, relatively large; the ladies at the front desk are very friendly, and they are very patient in explaining when borrowing rackets and clubs. Of course, driving on mountain roads is a bit of a test of skills; except for the high price, everything else is very good.
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siccillai
Comfort Twin Apartment
Stayed in 2024年7月
Family
22 review
4.0/5
Very Good
Posted on 2024年7月30日
The hotel is on the mountain, with an altitude of 1500+. I was a little uncomfortable on the first day. The view outside the window is very good, and you can directly see Lake Thun.
Facilities: relatively old, the sofa bed broke on the day of check-in, and the service staff couldn't fix it, so they added an extra bed.
The breakfast is good and rich~
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Guest User
Comfort Duplex Apartment
Stayed in 2024年7月
Family
24 review
4.5/5
Great
Posted on 2024年7月12日
The hotel is on the mountain. If you don't drive yourself, it's really inconvenient. Some mountain roads are scary, but they are all compensated by the beautiful scenery. The facilities are really average and a bit old. The two-story room has 4 single beds. The service is very good. Several young girls are very serious. The breakfast is also OK.