Anonymous User
November 17, 2024
⏰Service: I was deeply impressed by the concierge service, which was very professional and enthusiastic, and took great care of the guests. From the moment I entered the hotel, the concierge staff received me politely and quickly solved my needs, especially the familiarity with the geographical location, which was amazing, and each route suggestion was detailed and accurate. The concierge team's service attitude was friendly, facing every guest with a smile, and actively saying hello, which was very warm and at home. Overall, the concierge service is a highlight of the hotel, which greatly enhances the check-in experience and vacation experience.
🏢Facilities: The restaurant is well received. The front desk concierge recommended the Ritz restaurant and the newly launched small hot pot, both of which are very good, with many dishes, the seafood is still alive, and the seasonal crabs are delicious. Manager Li, who was on duty for dinner in the restaurant, provided good service, took care of the needs of the guests, was professional, and responded quickly. The room is equipped with Dyson hair dryers and Jurlique toiletries, which are very useful.
♨️Hot spring: This year, a new outdoor pool was installed, which is classified into carbonated pools and skin beauty pools. The bamboo forest is very artistic and I like it. I want to praise the short-haired sister in the female bathing area. I told her about hypoglycemia in the dressing area, and she immediately took out the candy she brought with her. Thank you very much.
🏕️Environment: The Taishan stone with the hotel name engraved on the door is spectacular, the building style is fashionable, and there are plenty of parking spaces. I will come again.
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