The North Garden Hotel Beijing Reviews

Old facility. Broken toilet seat and flush. Wifi very difficult to access. Breakfast horrible (charged $15 pax).

The location of the hotel is great, with many shops nearby and a small market right in the hotel lobby. The service was okay, but although they mentioned a delivery service in their description, it wasn’t actually provided. Our room was on the 11th floor, and every time I ordered food delivery, I had to pick it up from the table in the lobby designated for deliveries. They only provided one room key, which was required to use the lift. So, whenever I went down to pick up food, my parents were left in the room, and the electricity would turn off after a while without the key card. No deposit was required during our check in which I think they need to update that on the hotel check in details. Other than that, we had a pleasant stay.

Service was fantastic - they sent me up to an uncleaned room by accident and then gave me a nicer room and gave me a fruit platter as service recovery. Very impressed! There was no aircon as it was not time yet, but the room wasn’t too warm at 26 degrees so it was alright.

Good location but hotel is quite old so cleanliness is subpar. Value for money if you don't mind the cleanliness.

The north hotel is too old. the washbasin was broken and stay in the hotel not good for families.

The hotel is in a really good location near Wangfujing and Tian’anmen square. The breakfast was quite good. The problem is the hotel is a bit old, so all the furnitures feel too old. In the bathroom, the water pressure is not really good and you cannot move the shower head. The biggest problem was the temperature, our room was not facing the street, but the center of the building were there was a sort of glass ceiling so it was really hot even with opening the windows. Because it was in April, there was not air conditioning either.

Location is good. Room furniture are old. Breakfast buffet is average. There is no topping up of food after 9am. The breakfast didn't open at 7am sharp so my family had to forgo the breakfast when we joining some land tours.

fine for business travel not for long

Good location and close to everything.

Good location. Clean and friendly

Amazing

The hotel is located in Wangfujing, with very convenient transportation. The front desk service attitude is very good, and they took the initiative to upgrade the zero-pressure king-size bed room. The room is quiet, warm and comfortable, and the mattress is also very comfortable, which meets the needs of rest. The sanitation is also clean, very good!

The location is very good. The hotel has been here for a long time and the facilities are indeed very old. But because it is very close to Union Hospital, I always book here for follow-up examinations. It is also very convenient to eat around.

The hotel front desk is very friendly and the service is very good. The location is very close to Wangfujing. Just turn left when you go out. The hotel gives me the feeling that it is a bit like the old news broadcast. The sofa and coffee table are a bit old-fashioned, but it is very close to Hamleys. The children like it very much.