Kerry Hotel, Beijing Reviews

Highly recommended place to stay: helpful and friendly staff from check in to baggage transport to room to fruit offering a few minutes after check in all the way then to check out. Room was spacious and very clean. Nothing missing. The view was breathtaking (possibly the best view in Beijing)

Its basically Shangri-La hotel with different name. Even their wifi name is Shangri-La hotel, so if you planning to stay near to China World Shopping Mall its very convenient 2 min walk. Rooms are spacious nothing special. I stayed in October so rooms were very cold, literally i was freezing and asked for heater, but service desk said they don’t have any left.. So if you plan to come here in winter season you better leave a note on the bookings comments section about the warmer.

Family with 2 kids. It’s suitable for a staycation. Especially with the indoor playground and nice indoor pool.

Conveniently located, clean and comfortable rooms. The pools is really nice

Convenient location. Good service and good food. Definitely worth a return visit

The hotel is excellent. Great location. Good views of the city towers right behind. The rooms are spacious. Amenities are awesome. Very warm during winter. I enjoyed the bathtub. Everything was perfect. Will definitely be back.

Great hotel. Clean. Late check in and got an upgrade suite. Would come back again.

This place was excellent. Clean, friendly and fantastic service.

Convenient location in east side of town ! Great place to schedule meetings. And Jing A is downstairs just at Kerry Centre ! Almost always stay here at Kerry for business trips~

A little old but still maintained reasonably well. Convenient and has a great pool!

The Kerry Hotel Beijing boasts an excellent location within the central business district of Beijing, situated right next to the Guomao 國貿 area. The surrounding neighborhood is described as decent and refined. While the hotel is located within the 3rd ring road of Beijing, it is still conveniently close to major tourist attractions like the Forbidden City. The rooms are clean and well-equipped, with ample supplies and amenities provided. One example noted is the inclusion of an iron in the room, which I found very useful for ironing my clothes after taking them out of my luggage for each trip. The hotel also provides a free flow of drinking water, with the housekeeper leaving me four bottles per day. However, the real highlight of the stay was the exceptional service provided by the hotel staff. I was particularly impressed by the housekeeper on the 12th floor, who proactively asked if the room needed cleaning or if any additional supplies were needed when she saw me returning. When I requested extra towels and slippers for the swimming pool, the room service staff prepared additional items just in case. At the pool, the lifeguard noticed I had to have a swimming hat to swim, and he then helped me source one since I did not have one. He also saw that I had difficulty putting on the cap, and took the time to teach me the proper technique. Overall, I was extremely satisfied with the attentive and helpful nature of all the hotel staff, stating they provided excellent service throughout my stay.

an hotel with excellent service, front reception is excellent.

If you want to find a good place for your kids in CBD, including play and eat well, then Kerry Hotel is your best choice. There’s a very big playground for kids in the 3rd floor for free. The panda theme room will make your kid in a dream. Believe me, they will like it!

Housekeeping team was fantastic, paying attention to details and our room was always immaculate.