Liaoning International Hotel

Liaoning International Hotel Reviews

Liaoning International Hotel

No. 2a North 4th Ring West Road, Haidian District, Beijing, 100190, ChinaView Hotel Details
Liaoning International Hotel
Liaoning International HotelLiaoning International HotelLiaoning International Hotel
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Liaoning International Hotel Guest Reviews

4.7/5
Outstanding
3279 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(3279)
Positive reviews(3207)
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Friendly front desk staff(833)
Classy environment(379)
Delicious breakfast(330)
Many amenities(145)
Large rooms(119)
Luxurious(38)
Delicious buffet(15)
Relaxing hot springs(8)
Negative reviews(72)
Guest User
Business Deluxe Room
Stayed in Jun 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Jun 20, 2024
Hotel is best for travelers familiar with the area The hotel reservation was easily made and the room was available when I got to Beijing. Please note that the "International" in the hotel name gives you a certain preconception that will not holdup when you arrive. I travel a lot, and do not expect the world to speak English, but International hotel eludes to options for international visitors. That is not the case at Liaoning International Hotel, they only speak Mandarin, and most will not try to communicate with a translation app. The menus and other signs are only in Mandarin as well. It took 3 visits to the spa area to figure out the hotel pool was there and how to use it. Note that the internet is not stable enough to allow your VPN to engage and stay on. I was not impressed with housekeeping, except on the last day they actually gave me all the soap options, extra water (was 104F the week I was there) and turned down my bed putting a mat and my house shoes by the bed! The hotel is off by itself making it difficult to navigate before you have data in your phone for maps. If you have been to Beijing before this would be okay, you would know what you are getting. If you have not been before, you will have an easier trip at a larger hotel chain near shops and restaurants.
Response from Property: Dear guest, thank you very much for your feedback on our hotel. We attach great importance to your opinions and suggestions, and we are deeply sorry for the problems you mentioned in your comments. The hotel is located in Zhongguancun business district, close to higher education institutions such as the Chinese Academy of Sciences, Tsinghua University, and Peking University, and convenient shopping and dining near Wudaokou. We do have some shortcomings, which have caused you inconvenience and trouble, and we are deeply sorry. We have carefully analyzed your feedback and found that we have shortcomings in service and communication. Our staff's English level needs to be improved. We will strengthen training and improve our staff's language skills to better serve international guests. At the same time, we will also add English signs and menus in the hotel for the convenience of guests. In response to the problems you encountered when using the hotel facilities, we will strengthen the guidance and explanation of guests to ensure that guests can better use the hotel facilities. We will also strengthen network stability to ensure that guests can use the network smoothly. Finally, thank you again for your feedback and support. We will take your opinions and suggestions seriously, continuously improve and enhance the quality of service, and provide guests with a better stay experience. If you choose to stay in our hotel again, we will definitely make you feel satisfied and comfortable.
Guest User
Business Superior Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The hotel was nice, the room was very clean. It has everything you need also the view was great. The staff were helpful during chick in and chick out. Tian jun zho was a very nice person. He helped me during the chick out. Thank you a lot
Response from Property: Dear guest ,thank you so much for taking time to share your wonderful experience at our hotel .Your support is the greatest impetus for us. We look forward to seeing you again . Wishing you a happy life !
Anonymous User
Business Deluxe Room
Stayed in Feb 2024
Business travelers
2 review
4.5/5
Great
Posted on Mar 3, 2024
The hotel room is big and the their breakfast is good, I love the wonton soup and the Tortilla Flat。the room service crew of floor 16 and floor 14 is very nice, they are there for your need 24 hours. The front counter staff Ms. Amy is also very helpful with my room bookings and extension. The entire 2 month plus stay is very satisfied. I will rebook this hotel again if I come for my next business trip near by.
Response from Property: dear guest, thank you for your comments. we are glad to see that you are satisfied with our hotel room , breakfast,and service .We will work hard and make our hotel better .We look forward to seeing you again .
Steinway
Executive Deluxe Room
Stayed in Dec 2023
Business travelers
19 review
4.5/5
Great
Posted on Jan 4, 2024
We enjoyed our staying in upgraded spacious room. It was very quiet and private. Room was a bit outdated with old carpet smell but bed was super comfy and big. It had even a dressing room! Breakfast buffet had standard food choices. Service in general can be improved in restaurant and at the desk. Spa in downstairs was plus point with free of charge for the hotel guests!
Response from Property: Dear customer, thank you for your sincere sharing and praise, which has brought a great sense of happiness to all employees of Liaoning Building. Thank you for recognizing our service. We hope that we can welcome you to stay again with a bright smile, thoughtful service, relaxed environment, and a nutritious breakfast. Thank you again for your five-star review.
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Couples
1 review
3.5/5
Posted on Feb 22, 2024
The hotel is in a very good condition generally. The room is very spacious and the bed is very comfortable. The staff were courteous and friendly. I wish the guest could control temperature because it was way too hot for us, but we were not that the only thing we could do was to open the windows. The hotel has a number of high end restaurants, which seemed to be very high quality, but has few customers. If you don’t have a car, it’s not convenient because it’s not very walkable to shops and offices. Overall, it’s a fine hotel if you need to stay in that area.
Guest User
Executive Deluxe Room
Stayed in Feb 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 8, 2024
The room was very nice. The breakfast buffet was great with lots of variety. The staff was amazing. Thanks!
Response from Property: Dear guest : Thank you for your comments. We are glad to see that you are satisfied with our hotel .We wish you happy new year and we look forward to seeing you again .
francois de navacelle
Superior Twin Room B
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Very interesting place, great sauna and pool
Response from Property: Dear guest ,thank you so much for taking time to share your wonderful experience at our hotel .Your support is the greatest impetus for us. We look forward to seeing you again . Wishing you a happy life !
Guest User
Deluxe Queen Room
Stayed in Jun 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Everything is excellent!
Response from Property: Dear guests, hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Liaoning Tower Hotel strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. We will continue to work hard to provide you with warm service and look forward to your visit again!
Anonymous User
Business Suite
Stayed in Dec 2022
Travel with friends
12 review
4.5/5
Great
Posted on Dec 9, 2022
The hotel’s located near universities and the main road so it’s convenient to walk or take the public transport.
Response from Property: Dear Guest:Thank you for your evaluate,we look forward to your nest visit.
Hayk Balayan
Superior Twin Room B
Stayed in Mar 2023
Family
27 review
5.0/5
Outstanding
Posted on Mar 9, 2023
Nice hotel whit good location near whit university’s
Daniel
Deluxe Queen Room
Stayed in May 2024
Business travelers
8 review
4.0/5
Very Good
Posted on May 10, 2024
not bad
Guest User
Deluxe Queen Room
Stayed in Apr 2021
Booked for others
1 review
5.0/5
Outstanding
Posted on Oct 2, 2021
Very good!
Anonymous User
Business Deluxe Room
Stayed in Aug 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The hotel has a strategic location, beautiful environment, and good service from Chen at the front desk.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and compliments! I am very happy to bring you a wonderful time during your trip. Your appreciation for Xiao Chen at the hotel front desk is a great encouragement to the hotel staff and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome again! Come back and experience it, and wish you a happy life!
Guest User
B.Duck Family Theme Business Suite
Stayed in Aug 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Liaoning Mansion doesn't sound like a hotel, and the service doesn't meet hotel standards. The room was converted from a suite, and it's really big. The bathroom is also big and bright. There are little yellow duck elements everywhere, and the kids love it. There were some problems with the swimming pool, and the waiter solved them in time. This is what I mean by the difference between a mansion and a hotel. I hope that when giving customers room cards, they can give them swimming tickets according to the number of people, so that there won't be any mistakes or bad experiences.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing Liaoning Hotel and sharing your stay experience. We attach great importance to your opinions on some issues you mentioned about swimming. Because Le Tang Hui is our outsourced business project, we will report your questions to the relevant departments. Liaoning Hotel has always been adhering to the guest-centric service concept to ensure that every guest can return with satisfaction. Looking forward to your next visit! I wish you a happy life!
Guest User
Executive Deluxe Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 15, 2024
It's not easy to find a hotel close to the university during the school season, but I was really satisfied with the hotel I chose by accident. I must choose this hotel when I visit my children in the future. Facilities: The decoration and maintenance are very good, the lobby is tall and bright, and it is magnificent Hygiene: It is very clean and tidy. I especially want to praise the bed-making service in the room at night (now few hotels still insist on this service), and they will take away the garbage accumulated during the day. It feels like there are two cleaning services. Environment: In Zhongguancun, where every inch of land is valuable, this hotel actually has a lawn and a landscape of small bridges and flowing water, which is a pleasant surprise. Sitting in this position in the buffet restaurant in the morning to have breakfast is my favorite. Service: I especially want to praise the service of the concierge. Because we sent a lot of express delivery directly to the hotel in advance, the concierge helped to receive and keep the parcels; on the day we went to school, we moved all kinds of luggage up and down, and the young men were also enthusiastic to help. When we finally left the hotel, we had an extra empty box that we didn't want to take back, and the concierge also provided a long-term storage service to facilitate our next visit. Just for this convenience, we stay in this hotel when we come to Beijing.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for visiting Beijing Liaoning Mansion Hotel and sharing your stay experience! We are glad that you can stay in the hotel. Thank you very much for your recognition of the overall atmosphere and service details of the hotel, and for your deep impression of the thoughtful service of Li Mei at the front desk. We are committed to letting every guest experience the management style of Liaoning Mansion through considerate and personalized service! Thank you again for choosing Beijing Liaoning Mansion Hotel, and look forward to your next home.