Jianguo Hot Spring Hotel

Jianguo Hot Spring Hotel Reviews

Jianguo Hot Spring Hotel

No.5 South Jian'guomen Street, Beijing, ChinaView Hotel Details
Jianguo Hot Spring Hotel
Jianguo Hot Spring HotelJianguo Hot Spring HotelJianguo Hot Spring Hotel
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Jianguo Hot Spring Hotel Guest Reviews

4.5/5
Great
676 review
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All Reviews(676)
Positive reviews(643)
Reviews with photos/video(101)
Easy to get around(102)
Friendly front desk staff(92)
Large rooms(83)
Close to metro(58)
Classy environment(54)
Relaxing hot springs(44)
Perfect for kids(27)
Poor air conditioning(12)
Negative reviews(33)
Cuiyiyi
Superior Double Room
Stayed in Dec 2023
Couples
1 review
2.2/5
Posted on Dec 26, 2023
(In English & 中文请见下文)1.The hotel collects the deposit Collects the deposit Collects the deposit! Convenient location! It's close to the subway station! 2. The attitudes of the ladies at the reception are horrible. 3. Facilities are too old. There is No microwave! There's no laundry! No gym. Not suitable for a long stay. 4. The hotel hygiene needs to be improved, the carpet is dirty, the carpet in our room has garbage! 5. The hotel is limited to 4 bottles of water per day, excess charge Excess charge Excess charge! 6. Disposable items next to the bathtub are chargeable. 7. The bath towel is really shabby, isn't it as old as the hotel? 8. Beijing is minus 12 degrees at night, even if the air conditioning is adjusted to 40 degrees, the temperature in the room is only 20 degrees! ... 1.酒店收押金收押金收押金!地理位置便利!离地铁站很近! 2. 前台小姐姐们服务态度一言难尽,可能家里有矿不需要这份工作吧。 3. 酒店设施老旧!整个酒店没有微波炉!没有洗衣房!不适合长住。 4. 酒店卫生有待提高,地毯很脏,房间里的地毯有垃圾有垃圾有垃圾,重要的事情说三遍! 5. 酒店一天仅限4瓶水,超额收费超额收费超额收费! 6. 浴缸旁边的一次性用品收费!别乱用。 7. 浴巾真的很破旧,是不是跟酒店一样老! 8. 北京晚上零下12度,即使空调调整到40度,市内温度也只有20度! . . .
6/9
Response from Property: Dear guest: Hello, thank you very much for staying at Beijing Jinlong Jianguo Hot Spring Hotel and for giving us your valuable suggestions. We are sorry that your stay was not satisfactory. We will make special rectifications in response to the issues you raised and provide us with the necessary suggestions at work. We will carefully study the areas for improvement, strengthen staff training and education, and continuously improve our service quality. We sincerely apologize for the unpleasantness and inconvenience caused to you during your stay. I wish you a happy life!
Sirikamol
Business Twin Room
Stayed in Nov 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 25, 2023
Staffs are very friendly and helpful. They provided very good recommendations on everything and helped search for travel information. The location is very good, very near JianGuoMen subway station. It’s very convenient to go everywhere.
Response from Property: Dear guests: Hello! I am really excited to see your simple but profound praise, and you also recognize our service so much. The hotel staff strives to provide the most considerate and meticulous service to every guest and bring a value-for-money experience to every guest. Jinlong Jianguo Hot Spring Hotel is a young and energetic hotel that shows its unique charm to guests with its simple style and warm and considerate service. Your encouragement is the greatest support for the hotel. We will serve every guest with heart and look forward to meeting you next time.
Emilia Azur
Business Twin Room
Stayed in Dec 2023
Family
7 review
3.2/5
Posted on Jan 13, 2024
The facility is a bit old already.
Response from Property: Dear guest: Thank you for choosing Jinlong Jianguo Hot Spring Hotel. We are honored to serve you. Thank you for your recognition of us. We will seriously consider and improve your suggestions. We hope to provide you with satisfaction when you next stay. Great stay experience, looking forward to your stay again!
YapCeleste
Single Room
Stayed in Jan 2024
Solo travelers
2 review
2.5/5
Posted on Jan 22, 2024
Room stated there was a private hot spring but none to be found, reception states there is a public bath and private bath requires payment. Facility is old and hairdryer is built in
Response from Property: Dear guest: We are sorry that your stay experience did not meet your expectations. We sincerely apologize. In the future, we will continue to improve every detail to provide you with a perfect stay. Thank you for your feedback on the hotel. The hotel has geothermal hot spring water 1,100 meters deep underground. You can enjoy the skin-friendly experience of hot spring water without leaving your room. wish you a happy life!
Terry Saez
Superior Double Room
Stayed in Jun 2023
Solo travelers
2 review
4.2/5
Very Good
Posted on Jun 15, 2023
I was conveniently located near most of my places to go to in my itinerary and it was easy to locate on my DiDi app.
Response from Property: Hello, dear guests! Thank you very much for your comments on us. Your satisfaction with your stay is our greatest pursuit. Your continued support to us is the driving force for us to keep moving forward. The hotel is located on Jianguomen South Street, with convenient transportation, and has all kinds of well-equipped rooms. Jinlong's friends look forward to your next visit.
Stephy
Superior Double Room
Stayed in Jul 2023
Couples
1 review
2.0/5
Posted on Aug 4, 2023
It was very terrible. EXTREMELY dirty and the room was so smelly. I couldn't believe the amount that I paid wasn't even worth it. They called it Hot Springs and the water was cold. I rather go back to my own rental apartment and use the normal water. Midnight I get call from the front deck asking about weather. I NEVER been to a hotel that needs to pay for a deposit and after paying they had to check if my ID is real or fake. What kind of services it was very ridiculous and unreasonable.
Response from Property: Dear Guest: Thank you for staying at Beijing Jinlong Jianguo Hot Spring Hotel! We are sorry that your stay experience did not meet your expectations, and we sincerely apologize. As there are consumables in the room, we charge them in the form of room fee plus deposit. We apologize for the inconvenience caused to you. The hotel issued a red rainstorm warning according to the Beijing Meteorological Depar**ent. For the safety of the hotel guests, the hotel front desk called the guest room to remind every guest not to go out unless necessary. Thank you again for your review and wish you a happy life!
Guest User
Smart Room (Double bed)
Stayed in Mar 2024
Friends
7 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Miss Zhou at the front desk is pretty and smart. The service staff is quick to help solve problems and respond in a timely manner. There is also a young man at the front desk who works hard and he also expresses his gratitude. Mattress is fun The chef is very good👌🏻
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.
Fengqingyangcongcongerguo
Business Twin Room
Stayed in Feb 2024
Family
14 review
5.0/5
Outstanding
Posted on Feb 23, 2024
This house is nice, perfect for bringing children. The two 1.5-sized beds are not rushed at all, and the bathroom is more spacious. The location is very convenient, just two minutes away from Exit C of Jianguomen Metro Station.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Jinlong Jianguo Hot Spring Hotel will always stand in this city, waiting for your visit again! See you there or not! Wish you always smile ^_^!
Anonymous User
Superior Double Bed Room
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 24, 2024
The hotel is located next to Jianguomen Subway Station, only a 5-minute walk at most, which is very convenient; I brought my children to Beijing during the Spring Festival. I booked a twin room at a reasonable price and a large room; Special thanks to the staff member Xiao Zhou for his enthusiasm and patience. He left the charger in the hotel and sent it to Shanghai for me without saying a word.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Executive bed room
Stayed in Feb 2024
Family
4 review
3.7/5
Posted on Feb 13, 2024
The hotel is relatively old, so I thought it might be good, but it hasn't changed in so many years, which is a bit disappointing; there are a lot of hidden costs, there are things on the table, in the refrigerator, including the bathroom that require extra payment. The drinks in the refrigerator of the previous hotel They are all drinkable. We thought the hotel service was pretty good, but we thought they would be provided with bath bags, toilet mats, etc., but we didn't expect that they were all extra.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Jinlong Jianguo Hot Spring Hotel. We are very honored to serve you. At the same time, thank you for your valuable suggestions to us. We know that this is the greatest love and help to us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All the hotel staff look forward to your stay again!
yuxun5200
Deluxe double bed room
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 28, 2024
The price/performance ratio is very high, the room is large, and it's good for four people. It's just right to share a room with parents and children. Large space and comfortable. It's very close to the subway. Just turn left when you go out and you'll be there in a few steps.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again and wish you a happy life!
Guest User
Superior Double Room
Stayed in Jan 2024
Family
30 review
5.0/5
Outstanding
Posted on Jan 26, 2024
The room is very spacious. The kids love the big bathtub. The location is very good. The only drawback is that there is no supermarket at the door.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel's facilities and services is the driving force for the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. It is our honor to serve you, and all the hotel staff look forward to your next visit!
Guest User
Business Twin Room
Stayed in Jan 2024
Family
6 review
3.2/5
Posted on Jan 26, 2024
The hotel has hot springs, but the facilities are old. The carpets in the hotel rooms need to be cleaned. There are too many hairs on the floor of the rooms. The door locks need to be improved. There are problems with the rooms but the staff solve them quickly.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for sharing your stay experience with us and providing us with your valuable comments and suggestions! We have made improvements in time. We failed to leave you with perfect memories this time. We look forward to making it up next time (give us a chance!). We will work harder and look forward to your testimony! I wish you good health and all the best!
Guest User
Superior Double Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 9, 2023
The room was nice and the front office service was very good. Transportation is also very convenient.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your encouragement and affirmation! What we pursue is to impress our customers. Our service brand of "hospitality, initiative and efficiency, meticulousness, and active remediation" has always remained unchanged. Because of your recognition and encouragement, we will pass it on to all employees, which is the greatest benefit to us. As a reward, we will work harder! welcome next time!
Guest User
Business Twin Room
Stayed in May 2024
Friends
3 review
4.8/5
Amazing
Posted on May 24, 2024
The location is in the city center, the subway is just behind, and it is convenient to go to any scenic spot. Beijing Station, Haibo and the ancient meteorological observatory are right next to it and can be reached on foot. Breakfast is also available for 98 per person. Some facilities are a bit old, but the bedding and bedding are all updated and comfortable to sleep. The bathroom supplies are disinfected and clean. For Beijing, the overall cost performance is good.
Original TextTranslated by Google