Commune by the Great Wall Reviews

Commune by the Great Wall is in a very nice location only about 30 minutes away from the Badaling section of the Great Wall. The staff here was extremely helpful, especially for someone who doesn't speak much Chinese. The area is pretty far removed from any other services or restaurants, so unless you have your own transportation, you will be mostly eating at the hotel. Luckily, the food is absolutely delicious and extremely well prepared at the restaurant offered by the hotel. It's also in a beautiful natural area with a lot of nice forested areas to explore right outside your hotel room. Yang was especially helpful and assisted me in getting a ticket and taxi to the Badaling Great Wall.

My room was upgraded to a suite — I’m so grateful! There was a fruit plate waiting for me in the room, which was warm and air-conditioned. The shower/bath are amazing, and the view of the mountain from my bedroom window was so soothing. It was the best thing to see in the morning.

I strongly recommend this place to any family with kids. The service was excellent and everyone was friendly. My 3-year-old daughter loved the commune of the children. Tina was extremely helpful and patient. Thank you!

Theres not much to do around. The menu is completely Chinese. Nothing western. Same as the drinks. The staff is literally 4 people, which makes things quite difficult in case you need assistance. When we arrive to the hotel, the check in said 3pm but they only gave us our room around 4:30! The said they gave us an upgrade for the delay. Our room had a balcony, which was locked when we arrived. It took about 1 hour for someone to come and open the door from the balcony. The pool was closed also…they said they only open the pool around July! We were clearly in summer when we decided to book so the weather was perfect for a pool day but they didn’t have it available.

Beautiful place, beautiful architecture. Cleanliness could be improved in the rooms (especially bathroom) and public area of the house. We were in the bamboo house, it was amazing otherwise. Customer service fabulous as well. The pool is unfortunately open only 1-6 PM.

The hotel is at the foot of the mountain with a lot of trees. Very nice place for the summer retreat. It is only 1 mile away from 水关长城 where is much less visited and is part of the Great Wall of east side of 八达岭长城。

Great hotel, fantastic location, excellent facilities and food, helpful staff including Kitty at the front desk.👍

Lucas was great helping us with all the arrangement

The location ist very good - in the middle of the forest next to a village and to the Great Wall. The different houses are distributed - There is a well organised driving service installed. We enjoyed the area. The promised private access to the Great Wall exist - but it stops at an gate which gives you no official access onto the Great Wall. To get on it is need to go back to the village to enter the official public area Shuiguan. As well for kids you can find a nice area. The pool was closed due to Covid prevention measures. The food was really well - barbecue buffet in the evening and good breakfast in the morning with a very supporting team. The sport facilities like table tennis,….are also welcome but maintenance is highly recommended. Regarding the room I expected much more maintained situation for the high price. The A/C was hit by mud and it drops down to the ground. The included minibar contains 2 bottles of water (which is normally given always for free). The shower itself was also with lime at the shower head. If all this would be very well you can expect very well furnished and designed rooms. But from a Hyatt driven facility I expect more based on the name and high price.

It was an awesome experience in Commune and the staffs were very friendly. They really made our stay very special

Good good good good good good good good good good

Excellent location to enjoy the private Great Wall. It’s also good for family/friends gathering as they have big living room to share at each building along with your private room.

Lovely location and facilities but service was a little slow. It was a very busy time of year though.

Don't go there with small kids in winter - as the facilities (restaurant, kids playground, our room) are far from each other, we spent our time dressing and undressing them. Staff is nice but restaurant service extremely slow (we waited for one hour to get two plates of dumplings and some noodles).