Atour Hotel

Atour Hotel Reviews

Atour Hotel

No.93A Chaowai Toutiao, Beijing, ChinaView Hotel Details
Atour Hotel
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Atour Hotel Guest Reviews

4.9/5
Perfect
2296 review
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All Reviews(2296)
Positive reviews(2275)
Reviews with photos/video(154)
Classy environment(267)
Delicious breakfast(198)
Friendly front desk staff(138)
Quiet & comfortable(123)
Would stay again(58)
Perfect for business trips(49)
Close to metro(28)
Good Internet(21)
Negative reviews(21)
Karam 阿凯
Superior Room (2 beds)
Stayed in May 2024
Business travelers
7 review
4.7/5
Amazing
Posted on Jun 13, 2024
For me it was a nice stay , small hotel but clean, location is good, and front desk staff are great
Response from Property: Thank you very much for taking the time to comment on our hotel. We are deeply honored. Sorry for not providing you with a good experience in terms of hygiene this time. We will improve the hygiene aspect. I hope you have a good accommodation experience during your next stay, as your satisfaction and recognition are our greatest driving force for progress. We will continue to strengthen training to ensure that our hygiene is always kept clean and tidy. Thank you for your recognition of the hotel service. I will convey your praise to our partners, and they will definitely feel very honored and happy. Thank you again for your support. We will continue to work hard and provide you with better service
Hil LL
Superior Room (2 beds)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 17, 2024
Hotel is conveniently located close to a main subway that goes directly to forbidden city and other tourist zones. A lot of people got off at this station so you can get on rhe half empty subway which means you won’t experience the usual rush hour in the morning. There are a lot of mom and pop restaurants close by so you can also experience the neighborhood atmosphere/convenience without the usual tourist traps. The breakfast is FANTASTIC, everything is super fresh and delicious so I would definitely recommend include it o the reservation. Room/beds are super clean/comfortable too!! Everyone at the hotel always makes you feel welcome and at home. Personally, I would still prefer the Shangri-la chain around CBD if I’m not visiting forbidden city. BUT this time since my partner is visiting China for the first time, our itinerary is focused on forbidden city staying in CBD would mean the worst rush hour in the morning and there is less neighborhood feel/convenience, if you consider all of these together I would highly recommend this Atour.
Response from Property: Thank you very much for taking the time to review our hotelYour satisfaction is our areatest honor and pursuit. Youmentioned that "everyone in the hotel always makes you feel athome." As a member of Atour, we always uphold the serviceconcept of enthusiasm and initiative, and strive to make everyguest feel the warmth of home. At the same time you mentioned"the hotellocation is convenient," the hotel is close tolWangfujing Pedestrian Streetl,[Guomao Shopping District],[Tiananmen Squarel,[Forbidden Cityl and other attractions, bothconvenient for tourism and shopping. At the same time, freeparking spaces are set up at the entrance of the hotel. Guestswho drive here can park for free. There are buses that lead toattractions 50 meters awayfrom the hotel. There areJianguomen on Metro Line 1 and Chaoyangmen on Line 6 about 1kilometer away from the hotel. Various transportation methodsensure that you travel without worry. We look forward to seeingyou again and making more memories with us
Guest User
Superior Double Room
Stayed in Jan 2024
Friends
2 review
5.0/5
Outstanding
Posted on Jan 27, 2024
The hotel staff are very polite and friendly, service very good and room is clean. There are varieties of food outside the hotel, within walking distance. Train station is a bit further but overall was good experience. Will book here again if going back
Response from Property: Dear Duoyou: Hello! Sincerely thank you for your praise of the hotel room and recognition of our bedding. We are delighted that you have chosen our Dorian home at countless hotels. Your recognition of Dorian breakfast is the driving force for our continuous progress! The hotel is located near the Chaoyangmen subway station, with convenient transportation and easy access to train or high-speed railway stations. There are many Beijing style restaurants around the hotel, which not only saves time and effort but also saves time. Looking forward to your visit again, may happiness accompany you every minute and every second.
TimeToFly
Elegant Queen Room
Stayed in Jan 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Excellent stay the staff is so friendly the hotel is clean and the bed is comfortable 🤗
Response from Property: Thank you for your recognition of Duoer,Yaduo serves every customer with dedication,Dor's bed uses a Prandtl mattress for better resilience support,We want to provide our guests with the best check-in experience,Your satisfaction is the driving force behind our invitation, and we look forward to your next visit to bring you a more thoughtful experience
zhong
Guestroom (Double bed)
Stayed in Apr 2024
Business travelers
1 review
4.5/5
Great
Posted on Apr 30, 2024
small but nice clean
Yeu De Lim
Superior Double Room
Stayed in Dec 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 10, 2023
Very comfy and spacious.
Response from Property: I'm really excited to see your favorable comments about Duoerjia. Atour's [humanistic sentiments] attitude towards life provides warmth and thoughtfulness to you "on the road", just to make your trip more secure. [Smart toilet] is also very convenient to use! Try to be your own sun, and you don’t need to borrow anyone’s light. No matter how hard or tired you are, you will always have Duoer’s caring company. [Heartwarming Black Tea] [Freshly Ground Coffee] [Late Night Porridge Road] will protect your dreams. Duoer always looks forward to your stay again.
Guest User
Elegant Queen Room
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Exellent service
Response from Property: Thank you for your recognition of Duoer,Yaduo serves every customer with dedication,We want to provide our guests with the best check-in experience,It's the care and concern from friends,Let you not feel lonely even in a strange city. Thank you for your affirmation of the hotel service, and we hope you can check in again。
TylerJames
Elegant Queen Room
Stayed in Mar 2022
Couples
33 review
4.2/5
Very Good
Posted on Mar 14, 2022
In a good location. Staff can't speak any English which is odd seeing as though it's supposed to be a western hotel
Response from Property: Thank you for staying in Yaduo Hotel, Chaoyang Gate. For your English problems, the front desk staff of the hotel will immediately conduct training and strive to provide you with better service next time. Thank you for your valuable comments. It will be taken as a warning as a spur to improve in time. Yaduo, Chaoyang Gate, Beijing, looks forward to your inspection next time!
Guest User
Guestroom (2 beds)
Stayed in Jan 2022
Family
4 review
4.7/5
Amazing
Posted on Jan 17, 2022
Everything was very good. But no one speaks English… breakfast very chinese. But very good
Response from Property: Thank you for staying in Yaduo Hotel, Chaoyang Gate. For your English problems, the front desk staff of the hotel will immediately conduct training and strive to provide you with better service next time. Thank you for your valuable comments. It will be taken as a warning as a spur to improve in time. Yaduo, Chaoyang Gate, Beijing, looks forward to your inspection next time!
Guest User
Superior Room (2 beds)
Stayed in Apr 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 8, 2023
very good
Response from Property: Thank you for staying at Atour Hotel Chaoyangmen. We are very happy to get your affirmation. As a humanistic hotel, Atour Hotel has always been committed to providing guests with a satisfactory stay experience. Every employee of the hotel has always adhered to the "user experience The service concept of "centering" makes all the guests feel at home. In addition, the surrounding attractions of Duoerjia include [Qianmen Dashilan], [Tiananmen, Forbidden City, Chairman Mao Memorial Hall], [Sanlitun Taikoo Li] [ Ritan Park], where you can eat, drink and have fun! There is a [24H free reading book bar] on the first floor. The environment is quiet and comfortable. If you are tired, you can also read books, chat with your family in Zhuju, and drink [warm heart black tea]. I will tell you quietly that these are all It's free!
Guest User
Guestroom - with View (Double bed)
Stayed in Jun 2024
Family
2 review
4.2/5
Very Good
Posted on Jul 3, 2024
Located in the city center, but the room is not small. Be sure to book a room with a balcony, so you can enjoy the night breeze and the sky of the capital. The staff are very friendly, and it is very convenient to take a taxi and the subway. The hotel is not far from the landmark attractions, about 3km away. The roast duck and shabu-shabu nearby are delicious, cost-effective👍
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Response from Property: Thank you very much for taking the time to comment on our hotel. We are deeply honored. I am glad that the balcony of the Jimu View King Room has brought you a good experience. We sincerely invite you to come and experience it next time. I hope you will have a good accommodation experience next time you stay. After all, your satisfaction and recognition are the biggest driving force for our progress. In terms of hotel location, there is a bus that goes directly to the scenic spot 50 meters away from the hotel, and there is a subway about 1 km away from the hotel. There are various transportation modes at Line 1 Jianguomen and Line 6 Chaoyangmen subway stations, ensuring your worry-free travel. At the same time, there are Beijing specialty snacks, {Chenji Copper Pot Shabu-shabu} and {Da Yali Roast Duck} about 50 meters away from the hotel. In terms of service, our hotel pays special attention to cultivating their politeness and professionalism when training partners, ensuring that every guest can feel the warmth of home. I am glad that our efforts have been recognized by you. Thank you again for your praise and recognition of our hotel, and look forward to continuing to provide you with warm and comfortable services in the future. At the same time, the hotel has a free gym, laundry room, parking lot, and the laundry room is self-service laundry. We also provide help washing and delivery services. We are very happy that the facilities can leave a good impression on you. In terms of hygiene, we have always adhered to the principle of high standards and strict requirements for cleaning to ensure that every guest can enjoy a clean and tidy accommodation environment. At the same time, we are well aware of the importance of hygiene to guests, so we will regularly deep clean and disinfect guest rooms, public areas and facilities to ensure the health and comfort of every guest. Finally, Duoer, we sincerely welcome you to visit our hotel again! Looking forward to meeting you again! May you be happy every day and bloom like a flower!
Fenglinling
Guestroom (2 beds)
Stayed in Jun 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jun 28, 2024
I stayed in this hotel again. The service was warm. I was provided with cold sour plum soup when I checked in, and they also helped me to send my luggage to the room. The pillows in the room were very comfortable. I slept well when I was on a business trip. The room was clean and the network was fast. There was no lag during the meeting. The hotel breakfast was rich and the fruits were fresh. At the same time, the hotel was close to the place where I was on a business trip, which was very convenient. The hotel also has free laundry service, which will help wash and dry and send it to the room, which is very considerate. I will choose this hotel again next time I stay.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel again and giving a high evaluation to our hotel. We are honored and satisfied to know that you feel comfortable and satisfied during this stay. Thank you very much for your recognition and praise, and we look forward to meeting you again at Chaoyangmen Atour Hotel. The service of Atour Hotel is highly praised, which is why you choose us every time you travel. We understand and respect your choice. At the same time, we also firmly believe that every hotel has its unique charm and value. Our hotel has always been committed to providing guests with warm and caring services, so that every guest can feel the comfort and warmth of home. Your affirmation has made us more determined in this belief, and it has also given us more motivation to improve our service level and provide you with a more perfect accommodation experience. Thank you again for your trust and support. We look forward to having the opportunity to serve you again in the future and create more beautiful memories with you. I wish you a happy life!
Guest User
Superior Double Room
Stayed in Jun 2024
Family
9 review
5.0/5
Outstanding
Posted on Jun 10, 2024
I stayed here with two children and was very satisfied. I gave my children Dragon Boat Festival gifts, which was very thoughtful. The room was comfortable, the travel was convenient, and the service was thoughtful! I hope to come again next time! ✌️
Original TextTranslated by Google
Response from Property: Thank you very much for your positive comments on our hotel. We are honored to provide you with a very satisfactory accommodation experience. Your comments are a great encouragement and motivation for us. We will continue to work hard to improve the quality of service and provide a warm and comfortable accommodation environment for every guest. Regarding your mention of "convenient travel and thoughtful service! I'll come again next time", we are very grateful and happy. At the same time, you said "I brought two children to stay, very satisfied, gave the children Dragon Boat Festival gifts, very thoughtful, and the room was comfortable", which made us realize that we have been committed to providing guests with high-quality services and comfortable and clean accommodation experience. The right direction. If you have any needs or suggestions during your stay, we are very happy to listen and provide help. As a hotel, we always pay attention to details and strive to provide guests with thoughtful and considerate services. We strive to create warm guest rooms, provide comfortable bedding and facilities, so that you can feel the warmth of home during your journey. Thank you again for your recognition and support of our hotel. We will continue to work hard to provide you with better services and a comfortable accommodation experience. Looking forward to your visit again!
Guest User
Elegant Queen Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 4, 2024
Very good accommodation experience. I also found this hotel through Ctrip. It was my first time staying at Atour. I am especially grateful to the front desk for upgrading our bed for free. The service was very considerate and gifts were given to the two children. They didn't want to leave. I will choose Atour again next time I travel.
Original TextTranslated by Google
Response from Property: Thank you very much for your positive evaluation of our hotel. We are deeply honored to provide you with a satisfactory accommodation experience. Your comments are a great encouragement and motivation for us. We will continue to work hard to improve the quality of service and provide every guest with a warm and comfortable accommodation environment. Regarding your comment that "the service is very considerate, and gifts were given to two children. They didn't want to leave, and they would choose Atour again next time.' We are very grateful. The hotel always focuses on the needs of the guests, and we are very happy to leave a good impression on you. We have been committed to providing guests with high-quality services and a comfortable and clean accommodation experience. If you have any needs or suggestions during your stay, we are very happy to listen and provide help. As a hotel, we always pay attention to details and strive to provide guests with considerate and thoughtful services. We strive to create warm guest rooms, provide comfortable bedding and facilities, so that you can feel the warmth of home during your journey. Thank you again for your recognition and support of our hotel. We will continue to work hard to provide you with better services and a comfortable accommodation experience. Looking forward to your visit again!
Guest User
Superior Room (2 beds)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 4, 2024
The facilities are advanced, the hygiene is clean and tidy, the environment is beautiful, and the service is very good. Late night porridge | Every day from 21:30 to 23:00: The porridge service is very good
Original TextTranslated by Google
Response from Property: Thank you very much for your comments on our hotel. We are very happy to hear your affirmation of our hotel environment, facilities, hygiene and services. In terms of room hygiene, we have always adhered to the principle of high standards and strict requirements for cleaning to ensure that every guest can enjoy a clean and tidy accommodation environment. We are well aware of the importance of hygiene to guests, so we will regularly deep clean and disinfect guest rooms, public areas and facilities to ensure the health and comfort of every guest. In terms of environment, we strive to create a comfortable and pleasant atmosphere so that you can feel the warmth and comfort of home during your journey. Our decoration style is simple and generous, with soft colors, so that you can relax and enjoy a moment of tranquility during your busy journey. In terms of room facilities, we have been committed to providing high-quality and diverse facilities to meet the needs of different guests. We are also very grateful for your praise for our front desk service. Our front desk team always focuses on the needs of guests and wholeheartedly provides warm and thoughtful service to every guest. We are very happy to leave a good impression on you. The porridge road you mentioned in the evening also makes us very happy. We have been committed to providing guests with a variety of dining options. Whether it is breakfast or a bowl of hot porridge late at night, we hope to meet your needs. Thank you again for your praise and support, we will continue to work hard to bring you better service! Next time you come again, we will definitely surprise and satisfy you!