To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1331)
Positive reviews(1276)
Reviews with photos/video(141)
Awesome rooms(299)
Large rooms(105)
Classy environment(101)
Friendly front desk staff(68)
Stayed multiple times(32)
Comfortable bed(18)
Perfect for business trips(9)
Negative reviews(55)
TheDawg
Special Queen Room
Stayed in Aug 2024
Business travelers
207 review
5.0/5
Outstanding
Posted on Aug 23, 2024
If you go to Beijing, you can come to me here and the book this hotel is much better price and the quality astonishing
Response from Property: Thank you for your feedback, dear! Venus Royal Hotel has been striving to provide you with the most comfortable, thoughtful, and perfect service. Thank you for your support, and I sincerely wish you all the best. Your satisfaction is the driving force behind Xiaowei's progress. We hope you can continue to support Xiaowei and we will continue to work hard. Thank you for your five-star review
ChristineK
Standard Comfy Room (Double Bed)
Stayed in Feb 2023
Couples
2 review
5.0/5
Outstanding
Posted on Feb 5, 2023
Very nice place the stay. Convenient location to go to Nanshan ski resort. The room was very clean and the bed is comfortable. The staff were friendly. I would definitely stay here again.
Response from Property: Dear guests, thank you for your 5 comments on Xiaowei. Your recognition is Xiaowei's goal and motivation to move forward. Xiao Wei regards every guest as his closest family, just to make your stay easy and comfortable. Our care, consideration and care warmed the hearts of every guest. I hope to see you again. Xiao Wei is waiting for you to come back.
Nobuhle
Business Sleep Aid Suite
Stayed in Apr 2022
Couples
11 review
3.7/5
Posted on May 9, 2022
The location of the hotel was great , we got a suite and it was quite big. The hotel was clean as well no complaints there. Their breakfast though is mainly Chinese I wish it would be a little diverse and they can offer a few western dishes. It also doesn’t have any amenities really.
Response from Property: Dear guest, thank you very much for your evaluation of Xiaowei! I'm sorry that this stay did not meet your expectations. We will improve the western food issue. Xiaowei is very sorry that the facilities did not meet your needs. I apologize again for the bad experience caused by the lack of the hotel. Welcome Stay next time!
Yufei
Venus Dream Double Bed Room
Stayed in Feb 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 11, 2022
Very good hotel, nice breakfast, clean room. Good transportation.
ღcheng cheng
Discount Twin Room
Stayed in Oct 2024
Family
14 review
4.8/5
Amazing
Posted on Oct 29, 2024
The hotel facilities are very good, and there is breakfast. The front desk service is very good. There are also small gifts when checking out, which is a good experience. There are also good breakfasts nearby, suitable for family trips and couples travel!
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give a sincere review of our store. I am sorry that the room facilities and environment did not meet your expectations. Xiao Wei is very sorry for the inconvenience caused to you. Xiao Wei will also give feedback to the leadership and work hard to improve. If you come here next time, you are welcome to stay again. Xiao Wei looks forward to your visit again!
Liboheizuanguibinyonghu
Discount Twin Room
Stayed in Oct 2024
Family
101 review
5.0/5
Outstanding
Posted on Nov 1, 2024
The first time I stayed in this hotel, I had a very good impression. The hotel is very clean, the front desk is warm and attentive, and the service is thoughtful. The hotel and room facilities are very complete, and the hygiene and environment are also very good. The location is excellent.
Original TextTranslated by Google
Response from Property: Thank you for your review! Venus Royal Hotel has been working hard to provide you with the most comfortable, considerate and perfect service. Thank you for your support and I sincerely wish you all the best. Your satisfaction is the driving force for Xiaowei to move forward. I hope you can continue to support Xiaowei and we will keep working hard. Thank you for your five-star praise!
Charlie0803
Discount Twin Room
Stayed in Oct 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Very, very good 👌🏻, the parking lot is free and very large, the room is clean and large, the experience is very good, I will come again next time I have a chance, the breakfast is great 👍🏻 The parking lot is at the back door of the restaurant.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your support and love for our hotel. I believe that through your affirmation and praise, more customers will know our hotel and become our customers. We will continue to work hard to improve the quality of service and hygiene, so that more customers will come happily and leave satisfied! Thank you again for your praise and look forward to your visit again! I wish you a happy life!
Guest User
Discount Twin Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Overall it was good. The service staff also solved the problem for us in time. The room felt a bit cold and we were given a separate electric heater.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Special Queen Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The room was clean and comfortable. The service attitude at the front desk was also very good. They also gave us snacks😍
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Liuyingjunxiaosa
Discount Twin Room
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 29, 2024
The front desk staff is very enthusiastic, and the laundry room is also worth praising. There are many washing machines and they can also dry clothes! The front desk staff helped to dry clothes in time. After washing, they helped to fold the clothes and sent them to the room with a robot. It was really worry-free. I will definitely choose this hotel next time I go on a business trip. It's so convenient.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Standard Comfy Room (Double Bed)
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 22, 2024
I like the souvenirs sent by the front desk. Parking is very troublesome and I have to pay 60 yuan for parking. The front desk service is very good. The overall experience is a bit annoying that there is no parking lot. The stay experience is good.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Standard Comfy Room (Double Bed)
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 22, 2024
A very pleasant stay, the environment is very good. I didn't bring laundry detergent with me on a business trip, and the front desk lady took the initiative to lend me hers. The service was very meticulous and thoughtful.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Discount Twin Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The service attitude of the lady at the front desk was very good. The stay was very warm. I really like the decoration style of the hotel. The hotel also has a free washing machine and dryer. I have never had such a good service attitude when staying in a hotel before. I like it very much. My companions also think that this hotel is very good. I will book this hotel again in the future. Miyun is the first choice
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Xuexiaoyi
Standard Comfy Room (Double Bed)
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Facilities: OK
Hygiene: OK
Environment: OK
Service: OK
Drinks in the mini bar: OK
Warm midnight snacks: OK
How are you when the hotel reviews are said? Just play with me. I have nothing to do. Stack them up and wash them with hot water. Subway
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Discount Twin Room
Stayed in Aug 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The hotel is a bit old, but overall it's OK. The room is a bit damp, and the front desk also reminded me. I thought I was in a hurry to sleep for one night and didn't pay extra to choose the sunny side. There are no other chain hotels in the area, so it's OK to stay for one night.
Original TextTranslated by Google
Response from Property: Thank you for your review! Venus Royal Hotel has been working hard to provide you with the most comfortable, considerate and perfect service. Thank you for your support and I sincerely wish you all the best. Your satisfaction is the driving force for Xiaowei to move forward. I hope you can continue to support Xiaowei and we will keep working hard. Thank you for your five-star praise