Super 8 Select Hotel (Beijing Tiananmen Qianmen Xiheyan Store)

Super 8 Select Hotel (Beijing Tiananmen Qianmen Xiheyan Store) Reviews

Super 8 Select Hotel (Beijing Tiananmen Qianmen Xiheyan Store)

No.67 xiyanhe, Xicheng District, Beijing, ChinaView Hotel Details
Super 8 Select Hotel (Beijing Tiananmen Qianmen Xiheyan Store)
Super 8 Select Hotel (Beijing Tiananmen Qianmen Xiheyan Store)Super 8 Select Hotel (Beijing Tiananmen Qianmen Xiheyan Store)Super 8 Select Hotel (Beijing Tiananmen Qianmen Xiheyan Store)
Check available rooms for your travel dates
We Price Match
1 night

Super 8 Select Hotel (Beijing Tiananmen Qianmen Xiheyan Store) Guest Reviews

4.5/5
Good
4721 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
Filter by:
Sort by:
All reviews(4721)
Positive reviews(4495)
Reviews with photos/video(981)
Convenient location(985)
Easy to get around(552)
Classy environment(551)
Friendly front desk staff(277)
Many dining options(152)
Close to metro(150)
Small room size(101)
Luggage delivery service(60)
Negative reviews(226)
Bavuusuren Chuluunbaatar
Superior Room (2 Beds)
Stayed in Aug 2024
Family
11 review
2.7/5
Posted on Aug 25, 2024
The hotel location is best but room service was awful and they does not clean bathrooms when i requested clean my room for 3 days. And i called front desk they said sorry but did not clean after. And the bathroom is so dirty some of things are broken. It was not worth for what i paid. When i shower water splashes to the outside of the flood and it makes mess. And the room has some type of bugs or mosquitoes or something little. It bites every night.
Response from Property: Dear guest, thank you very much for staying at our hotel. The hotel has checked the problems that occurred during your stay. Because we don't speak the same language and have different habits, when the lady came to clean your room at the beginning, you only opened the door a crack and accepted the room supplies sent by the room attendant, which made the room attendant mistakenly think that you didn't need to clean the room. The same thing happened in the next two days. The room attendant reported to the manager. The room was cleaned normally in the next few days. If you are not satisfied with anything, the hotel apologizes to you. Regarding the problem of insects, the hotel carried out disinfection work in time and guaranteed that similar situations will not occur. I am very sorry.
Guest User
Guestroom (Double Bed) (Special , No Window)
Stayed in Aug 2024
Travel with friends
1 review
3.7/5
Posted on Aug 9, 2024
The hotel itself is locete perfectly in a heart of Beijing near to a metro station. Interior is modern but the cheapest room is terrible. There is, precisely, 0m to stand when you are traveling with more than one person. Our shower looked rather like toilet and sink in one (ALL-IN-ONE) and the bathroom was like 3-4 square metersy. I do not recommend this hotel, and next time we will definietly choose different one.
Response from Property: Dear guest, hello! Because of the geographical location of the hotel, the room area is not very large, Beijing Tian 'anmen Square is a place of precious land, the room as far as possible to be small, the five organs are complete, the area is really not an advantage, because you booked our hotel's special big bed room, the room is not dry and wet separation, that is, you said one, I'm sorry for not giving you 100% stay experience. I hope it will not affect your mood for the rest of your trip. I apologize again.
Guest User
Guestroom (Double Bed) (Special , No Window)
Stayed in Aug 2024
Solo travelers
2 review
1.5/5
Posted on Sep 1, 2024
Terrible . It was a really bad experience for me as a tourist, even the hotel name is written in English on the signboard but the employees can not speak English. Even though I contacted 3 different employees, none of them could speak English. Also, the receptionist came to my room 3 times and repeatedly asked me why I was here and questioned me like police officer although I gave all my passport ingormation and other things. I had to show all my documents and explain constantly with a Chinese-English translation application. It was absolutely awful and very disturbing. I had made a reservation based on its location and reviews but it was a complete nightmare. I definitely do not recommend it. Also, there were hairs on many places in the room. It was a terrible experience.
Response from Property: Dear guest, thank you for your evaluation of the hotel. We are deeply sorry for the questions you raised. Because the hotel receives relatively few foreign guests, there is no mandatory requirement for employees to speak English. The hotel is inspected by the local police station. A series of questions are required by the local police station. You can contact the local police station at any time. We are sorry that we failed to bring you a perfect stay experience. We hope that it will not affect your next stay experience. We apologize to you again.
Guest User
Standard Double Room
Stayed in Jul 2024
Travel with friends
1 review
1.5/5
Posted on Jul 13, 2024
The hotel doesn’t reflect the images shown on trip.com. Furthermore it is dirty and it smells very bad. As soon as entered the room it smelled of smoking. Very bad experience, I wouldn’t recommend it to anyone.
Response from Property: Dear guest, hello! The pictures you saw on trip.com are photos of all room types in the hotel. When we showed you the room, we told you that the room had not been cleaned. We did not let you stay in the dirty room directly, but we also arranged professional staff to clean your room after you chose the room you wanted to stay in. We are sorry that we did not provide you with a full score of the check-in experience, which is our dereliction of duty. I hope it will not affect your mood on the next trip. We will deal with the problems you raised without stopping, and we will immediately step up the inspection to express our deep apologies to you again.
Guest User
Guestroom (Double Bed) (Special , No Window)
Stayed in Aug 2023
Family
2 review
5.0/5
Outstanding
Posted on Aug 17, 2023
设施:OK 卫生:OK 环境:O O 服务:OK
Response from Property: Hello! Thank you very much for staying at Super 8 Select Xiheyan Branch and leaving a review. The hotel is located at No. 67 Xiheyan Street, Qianmen. It is very convenient to go to the National Center for the Performing Arts, Tiananmen Square, National Flag Raising, Deyun Society, Wangfujing, Xidan, the Forbidden City and other Beijing attractions. , the hotel is nearby Metro Line 2, Line 7 and Qianmen Bus Station. There are all kinds of old Beijing snacks and restaurants near the hotel, which can meet your consumption needs. Thank you for your evaluation of the hotel and welcome you to visit again. We are here at this hotel. All staff wish you a happy and happy life.
Guest User
Standard Room (2 Beds)
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 30, 2024
The service is very good, the front desk is warm and hygienic, I recommend it to everyone, the facilities are good and the environment is good
Original TextTranslated by Google
6/12
Response from Property: Hello! Thank you very much for staying at Super 8 Select Xiheyan Branch and leaving a review. The hotel is located at No. 67 Xiheyan Street, Qianmen. It is very convenient to go to the National Center for the Performing Arts, Tiananmen Square, National Flag Raising, Deyun Society, Wangfujing, Xidan, the Forbidden City and other Beijing attractions. , the hotel is nearby Metro Line 2, Line 7 and Qianmen Bus Station. There are all kinds of old Beijing snacks and restaurants near the hotel, which can meet your consumption needs. Thank you for your evaluation of the hotel and welcome you to come again. We are here at this hotel. All staff wish you a happy and happy life.
Guest User
Standard Double Room
Stayed in Sep 2024
Other
1 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The hotel has a good location and good service. It is very convenient to come with friends. The transportation is convenient, the hotel is clean, the facilities are complete, and the environment is elegant.
Original TextTranslated by Google
6/7
Response from Property: Hello! Thank you very much for staying at Super 8 Select Xiheyan Hotel and giving your comments. The hotel is located at No. 67 Xiheyan Street, Qianmen. It is very convenient to go to Beijing attractions such as the National Grand Theater, Tiananmen Square, watching the national flag raising, Deyun Club, Wangfujing, Xidan, and the Forbidden City. The hotel is near Metro Line 2, Line 7 and Qianmen Bus Station. There are all kinds of old Beijing snacks and restaurants near the hotel to meet your consumption needs. Thank you for your evaluation of the hotel. Welcome to come again. All the staff of this hotel wish you a happy life and happiness.
Guest User
Standard Room (2 Beds)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The hotel has a good location, good service, and is very good. I will come again. It is clean, well-equipped, and has convenient transportation. I like it very much.
Original TextTranslated by Google
6/9
Response from Property: Hello! Thank you very much for staying at Super 8 Select Xiheyan Hotel and giving your comments. The hotel is located at No. 67 Xiheyan Street, Qianmen. It is very convenient to go to Beijing attractions such as the National Grand Theater, Tiananmen Square, watching the national flag raising, Deyun Club, Wangfujing, Xidan, and the Forbidden City. The hotel is near Metro Line 2, Line 7 and Qianmen Bus Station. There are all kinds of old Beijing snacks and restaurants near the hotel to meet your consumption needs. Thank you for your evaluation of the hotel. Welcome to come again. All the staff of this hotel wish you a happy life and happiness.
Guest User
Standard Room (2 Beds)
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The hotel is very close to Tiananmen Square, with convenient transportation. It is very suitable for tourism and living. The room is clean and hygienic. The front desk and staff are warm and helpful. They also helped me upgrade for free. The facilities are also complete. It is also very convenient to eat. Recommended
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at Super 8 Select Xiheyan Hotel and giving your comments. The hotel is located at No. 67 Xiheyan Street, Qianmen. It is very convenient to go to Beijing attractions such as the National Grand Theater, Tiananmen Square, watching the national flag raising, Deyun Club, Wangfujing, Xidan, and the Forbidden City. The hotel is near Metro Line 2, Line 7 and Qianmen Bus Station. There are all kinds of old Beijing snacks and restaurants near the hotel to meet your consumption needs. Thank you for your evaluation of the hotel. Welcome to come again. All the staff of this hotel wish you a happy life and happiness.
Anonymous User
Standard Double Room
Stayed in Sep 2024
Other
3 review
2.1/5
Posted on Sep 7, 2024
Hygiene: As shown in the picture, the bedsheets are really bad, it feels like they are not cleaned properly, and there are flies in the room. I wanted to change a room but they said they had no rooms that day. The location is a bit far from Qianmen Street, which is quite convenient, but the room is very noisy at 3 am, no one cares, and the sound insulation is very poor, which is really unfriendly to someone like me who has a light sleep. The service is good, I hope to improve it more, hygiene issues
Original TextTranslated by Google
Response from Property: Hello dear guest! Thank you very much for taking the time out of your busy schedule to comment on the Super 8 Select West Heyan Branch. We will step up inspections regarding the hygiene issues you raised. The rooms are changed for each guest and have also been disinfected. Maybe It was caused by the washing plant not being cleaned and the room staff not finding it when changing. Due to the check-in time, if it is late, there is indeed no room that can be changed, but we can clean your room again. We are very sorry to bring you a perfect stay experience. We hope it will not affect your next stay experience. We apologize again.
Guest User
Superior Double Room
Stayed in Sep 2024
Other
1 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The hotel is in a great location. The front desk staff is very friendly, the service is good, the hotel is clean and hygienic. It is worth recommending. The facilities are easy to use. It is good. I will come again next time.
Original TextTranslated by Google
6/7
Response from Property: Hello! Thank you very much for staying at Super 8 Select Xiheyan Hotel and giving your comments. The hotel is located at No. 67 Xiheyan Street, Qianmen. It is very convenient to go to Beijing attractions such as the National Grand Theater, Tiananmen Square, watching the national flag raising, Deyun Club, Wangfujing, Xidan, and the Forbidden City. The hotel is near Metro Line 2, Line 7 and Qianmen Bus Station. There are all kinds of old Beijing snacks and restaurants near the hotel to meet your consumption needs. Thank you for your evaluation of the hotel. Welcome to come again. All the staff of this hotel wish you a happy life and happiness.
Guest User
Guestroom (Double Bed) (Special , No Window)
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 4, 2024
The hotel service is very professional and enthusiastic, the sanitation is clean and careful, the location is good, the environment is great, and the facilities are complete and easy to use. I give this hotel a five-point praise, which is quite good and recommended to everyone. The important thing is that you can store your luggage for free, which is very convenient.
Original TextTranslated by Google
6/14
Response from Property: Hello! Thank you very much for staying at Super 8 Select Xiheyan Hotel and giving your comments. The hotel is located at No. 67 Xiheyan Street, Qianmen. It is very convenient to go to Beijing attractions such as the National Grand Theater, Tiananmen Square, watching the national flag raising, Deyun Club, Wangfujing, Xidan, and the Forbidden City. The hotel is near Metro Line 2, Line 7 and Qianmen Bus Station. There are all kinds of old Beijing snacks and restaurants near the hotel to meet your consumption needs. Thank you for your evaluation of the hotel. Welcome to come again. All the staff of this hotel wish you a happy life and happiness.
Guest User
Guestroom (Double Bed) (Special , No Window)
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The service attitude is better, the transportation is convenient, the facilities are complete, and it is very close to the attractions.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at Super 8 Select Xiheyan Branch and leaving a review. The hotel is located at No. 67 Xiheyan Street, Qianmen. It is very convenient to go to the National Center for the Performing Arts, Tiananmen Square, National Flag Raising, Deyun Society, Wangfujing, Xidan, the Forbidden City and other Beijing attractions. , the hotel is nearby Metro Line 2, Line 7 and Qianmen Bus Station. There are all kinds of old Beijing snacks and restaurants near the hotel, which can meet your consumption needs. Thank you for your evaluation of the hotel and welcome you to come again. We are here at this hotel. All staff wish you a happy and happy life.
Guest User
Budget Family Room (No window)
Stayed in Aug 2024
Family
1 review
4.2/5
Very Good
Posted on Sep 7, 2024
The hotel is very conveniently located. Go straight south from the alley entrance and you will reach the famous Dashilan. Go straight north and pass the underground passage to the No. 7 checkpoint leading to Tiananmen Square. It is great to stay here if you want to visit the square and watch the flag-raising ceremony. The owner is also very considerate. There is a small blackboard at the door, which updates the flag-raising and flag-lowering times every day. Great! The service is the highlight!!! Seeing that we are a family of three and we will stay for another three nights, they took the initiative to upgrade our room with windows. Thank you very much.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at Super 8 Select Xiheyan Hotel and giving your comments. The hotel is located at No. 67 Xiheyan Street, Qianmen. It is very convenient to go to Beijing attractions such as the National Grand Theater, Tiananmen Square, watching the national flag raising, Deyun Club, Wangfujing, Xidan, and the Forbidden City. The hotel is near Metro Line 2, Line 7 and Qianmen Bus Station. There are all kinds of old Beijing snacks and restaurants near the hotel to meet your consumption needs. Thank you for your evaluation of the hotel. Welcome to come again. All the staff of this hotel wish you a happy life and happiness.
Guest User
Superior Double Room
Stayed in Aug 2024
Family
4 review
4.2/5
Very Good
Posted on Aug 30, 2024
The hotel is in a great location, very convenient for visiting Dashilan, Tiananmen Square, and Qianmen. The room is clean and hygienic, the front desk staff is very good and enthusiastic, the facilities are complete, and the environment around the hotel is also very good. I recommend it.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at Super 8 Select Xiheyan Hotel and giving your comments. The hotel is located at No. 67 Xiheyan Street, Qianmen. It is very convenient to go to Beijing attractions such as the National Grand Theater, Tiananmen Square, watching the national flag raising, Deyun Club, Wangfujing, Xidan, and the Forbidden City. The hotel is near Metro Line 2, Line 7 and Qianmen Bus Station. There are all kinds of old Beijing snacks and restaurants near the hotel to meet your consumption needs. Thank you for your evaluation of the hotel. Welcome to come again. All the staff of this hotel wish you a happy life and happiness.