Sheraton Beijing Lize Hotel

Sheraton Beijing Lize Hotel Reviews

Sheraton Beijing Lize Hotel

Building No. 1, Courtyard 8, Xiying Street, Beijing, ChinaView Hotel Details
Sheraton Beijing Lize Hotel
Sheraton Beijing Lize HotelSheraton Beijing Lize HotelSheraton Beijing Lize Hotel
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1 night

Sheraton Beijing Lize Hotel Guest Reviews

4.8/5
Amazing
929 review
Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
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All Reviews(929)
Positive reviews(902)
Reviews with photos/video(89)
Classy environment(99)
Delicious breakfast(72)
Friendly front desk staff(51)
Large rooms(32)
Perfect for business trips(28)
Great swimming pool(13)
Parking difficult(10)
Close to metro(5)
Negative reviews(27)
Guest User
Deluxe king Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 13, 2024
Fab modern hotel in easy reach of Beijing Fengtai train station. Very spacious, modern, high spec rooms. Helpful staff, nice hotel lobby bar with excellent coffee. We ate at one of the restaurants ‘Yuze’ which was very good. Would highly recommend if using Beijing Fengtai station!
Response from Property: Dear Valued Guest,Thank you for choosing Sheraton Beijing Lize Hotel as your stay and taking time to share your experiences. I'm delighted to read that you had a great time here. If we have another opportunity to welcome you again, we suggest you try our signature restaurant - Qinghai as well. Thanks again for staying with us, look forward to welcoming you soon. Best regards,Sheraton Beijing Lize Hotel
Guest User
Deluxe king Room
Stayed in Jun 2023
Business travelers
7 review
4.7/5
Amazing
Posted on Jul 4, 2023
Nice hotel, close to malls and restaurants. Not too far from Beijing main attractions, attentive staff with some decent English, good breakfast
Response from Property: Thank you for choosing Sheraton Beijing Lize Hotel for your stay and for sharing your experiences. We are glad to know that you have had a wonderful stay with us and experienced the warm service of Sheraton. The location provides convenient access to the Beijing Daxing International Airport, Fengtai Railway Station, South Railway Station, and West Railway Station.Thanks again for staying with us, look forward to welcome you soon.
peter
Deluxe Twin Room
Stayed in Sep 2021
Solo travelers
17 review
5.0/5
Outstanding
Posted on Sep 9, 2021
incredible nice hotel with very helpful and friendly staff. I had many questions and all of the staff helped beyond their duties. Especially helpfully were clyde concierge, cherry front desk manager, and happy the room service guy. Thank you so much, you made my stay more relaxed.
Response from Property: Thank you for choosing Sheraton Beijing Lize Hotel as your stay and taking time to share your experiences. I'm delighted to read that you had a great time here.Thanks again for staying with us, look forward to welcome you soon.
Yangqiaozhi
Premier Queen Room
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 17, 2024
The front desk lady Iris was warm and thoughtful, and sent small fruits thoughtfully. The check-in experience was very good and I will stay here again next time.
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Guest User
Deluxe Twin Room
Stayed in Apr 2024
Friends
9 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The bed in the room is 1.38, large and comfortable, very quiet, the service attitude is very good, the robot delivers water in a timely manner, the breakfast is rich, and Tianze is convenient for shopping around. There are 2 Chinese restaurants with good taste.
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Response from Property: Dear experience officer, hello! Thank you for sharing your stay experience and photos at Beijing New Qinghai Sheraton Hotel. I am glad to know that you have had a wonderful journey in our hotel and experienced the warm and friendly service concept of Sheraton Hotel. The hotel is located in the Lize Business District, Fengtai, Beijing, with a superior geographical location and convenient transportation. From the hotel, you can easily reach the main road around the city, Beijing Financial Street and the three major railway stations in Beijing (West Station, South Station, Fengtai Station). Dongguantou Station of Metro Line 14 is only 500 meters away from the hotel; the thoughtfully designed rooms combine comfort, connectivity and functionality, where guests can enjoy spacious bathroom, 55-inch LCD TV, high-quality Sheraton sleep experience and unimpeded wireless network; Feast Restaurant provides Chinese, Western and Beijing-style breakfast, fried dough sticks, ramen, egg dumplings, cheese, salad, freshly squeezed juice and freshly made pancakes; the hotel has Caiyuexuan Chinese Restaurant, which provides Cantonese-style delicacies, Qinghai Restaurant, which provides Northwest-style cuisine, and Feast Western Restaurant. The open lobby lounge provides coffee, tea and various wines. We hope to bring a warm and comfortable stay environment to every guest. We look forward to meeting you again in the near future. Wish you a happy life!
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Business travelers
2 review
1.0/5
Posted on Apr 26, 2024
When I first arrived at the front desk, I was given a standard room. The room smelled very bad. They went downstairs and changed me to room 525. I spent half an hour looking for the hair dryer, thinking it was in the drawer of the wash basin. But when I pulled it, it turned out to be a fake drawer. Half of the fan fell out, which gave me a shock. I thought I had broken it. I stayed there for three days in total. As there were no king-size rooms, I became a member on the third day through the software they recommended. However, I was not given any points after booking the room, and my check-in record was zero. I really don't know how the hotel is managed. I never thought about writing these comments. Two days later, they called me back, and I said I was in a meeting and asked you to call me back in half an hour. I was going to say something through the follow-up call, but there was no sound. This is hotel management.
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Response from Property: Dear guest, thank you very much for staying at Beijing New Qinghai Sheraton Hotel. We are very sorry for the unpleasant stay experience you had. We apologize for the inconvenience caused to you. We will contact the relevant depar**ents immediately to make improvements. The issues you raised will be further improved in the hotel's future work. Thank you again for your patronage! We look forward to your next visit to witness our improvement and improvement!
Xiaozi
Deluxe king Room
Stayed in Mar 2024
Couples
76 review
4.0/5
Very Good
Posted on Mar 31, 2024
I came here to stay at the hotel because of the swimming pool. The room is very big and feels like Sheraton Macau The breakfast was also very rich. I had the best Omlai recently produced. Also gave me a parking ticket. Friendly!
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6/11
Response from Property: Dear experience officer, hello! Thank you for sharing your experience and photos of staying at Beijing New Qinghai Sheraton Hotel. We are honored by your love and sharing of the hotel's fitness center! The sun pool and gym on the top floor can help you eliminate fatigue and awaken your vitality. There are also yoga rooms and sauna rooms for you to experience. The hotel has Caiyuexuan Chinese restaurant that offers Cantonese cuisine, Qinghai restaurant that offers Northwest specialties, and Shengyan Western restaurant. The open lobby lounge provides coffee, tea and various wines. We hope to bring a warm and comfortable stay environment to every guest. We look forward to meeting you again in the near future. I wish you a happy life!
Guest User
Club king non-smoking
Stayed in Mar 2024
Couples
10 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The room was quite good. The front desk manager's service was very good. Everything was good. The experience was great. Breakfast and dinner were very rich. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear Marriott members, hello! Thank you for sharing your stay experience at the New Qinghai Sheraton Hotel in Beijing. I am glad to know that you had a wonderful trip at our hotel and experienced the warm and friendly service concept of the Sheraton Hotel. The hotel has convenient transportation and is easily accessible from Beijing. The city's three major railway stations (West Railway Station, South Railway Station, Fengtai Station) and Dongguantou Station of Metro Line 14 are only 500 meters away from the hotel; Feast Restaurant provides Chinese, Western and Beijing-style breakfast, including fried dough sticks, ramen, egg dumplings, cheese, Salads, freshly squeezed juices and freshly made pancakes; the lobby lounge is located on the first floor of the hotel and provides afternoon tea, various coffees, teas and alcoholic drinks. Resident musicians will come to perform on Wednesday to Saturday nights. We look forward to See you again in the near future and wish you a happy life!
Guest User
Premier Queen Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 16, 2024
The room is comfortable, the bathroom layout is reasonable, and it is also equipped with a Dyson hairdryer. It is of high quality. The room service staff are warm and generous. Especially Helen Wang, the supervisor on the 17th floor, left a deep impression on us. The hotel is very clean and every area is beautiful. The flowers showed that the management staff were very professional. Sister Xiao at the front desk and in the lounge also provided very good service and introduced the hotel very well!
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for sharing your experience and photos of your stay at the New Qinghai Sheraton Hotel in Beijing. I am glad to know that you had a wonderful trip at our hotel and experienced the cordial and warm service concept of the Sheraton Hotel. You are satisfied with the service of Helen and Xiai. Who gives the greatest recognition to their work, thoughtfully designed rooms that combine comfort, connectivity and functionality, where guests can enjoy spacious bathrooms, 55-inch LCD TVs, a premium Sheraton Signature sleep experience and unobstructed Wi-Fi; The lounge is located on the 16th floor of the hotel. It provides happy hour in the afternoon, serving drinks and snacks. There is also an outdoor terrace for cooling off in the summer heat and a panoramic view of Lize Business District; the Feast Restaurant provides Chinese, Western and Beijing-style breakfast, fried dough sticks , ramen, egg dumplings, cheese, salads, freshly squeezed juices and freshly made pancakes. We look forward to seeing you again in the near future and wish you a happy life!
Dagedage0
Club king non-smoking
Stayed in Mar 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Mar 4, 2024
The room was nice. The front desk staff, Luke, was very professional and attentive. I will stay here again next time I go on a business trip. The transportation is convenient in all aspects and the breakfast quality is also good.
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Guest User
Deluxe king Room
Stayed in Mar 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Good service and good environment. Jack at the front desk provided great service! 👍
Original TextTranslated by Google
Response from Property: Dear experience officer, hello! Thank you for sharing your stay experience and photos at Beijing New Qinghai Sheraton Hotel. I am glad to know that you have had a wonderful journey in our hotel and experienced the warm and friendly service concept of Sheraton Hotel. Your satisfaction with Jack's service is the greatest recognition of his work. The hotel is conveniently located and can easily reach the three major railway stations in Beijing (West Station, South Station, Fengtai Station). Dongguantou Station of Metro Line 14 is only 500 meters away from the hotel; Feast Restaurant provides Chinese, Western and Beijing-style breakfasts, including fried dough sticks, ramen, egg dumplings, cheese, salads, freshly squeezed juices and freshly made pancakes; the thoughtfully designed rooms combine comfort, connectivity and functionality. Guests can enjoy spacious bathrooms, 55-inch LCD TVs, high-quality Sheraton-style sleep experiences and unimpeded wireless networks. We look forward to meeting you again in the near future and wish you a happy life!
Anonymous User
Premier Suite
Stayed in Feb 2024
Family
7 review
4.5/5
Great
Posted on May 5, 2024
The room is big and comfortable. It would be better if it could be cleaned a little more. There are a lot of dust in the boxes on the floor of the cloakroom. There are too many people in the executive lounge. The food is terrible. I suggest that the chef should be retrained. His cooking skills are terrible. A duck dish similar to camphor tea duck is meaty and fishy. He doesn't even try the food after cooking. How can it be served? Otherwise, Beijing is called a food desert? The wine glasses and champagne glasses are not washed after use. The guests are asked to drink sparkling wine with soft drink glasses. I can only say that the managers here are lazy and low. I suggest changing the manager! The tall man with glasses and black suits at the front desk who checked in was very good. The room was not good. He took us to the executive floor first and then took us to the room. When we asked if we could add an extra bed, he said he could add one for free. I felt that he wanted to provide us with better service as much as possible. Thank you for his sincerity and service.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Beijing New Qinghai Sheraton Hotel! We are sorry to see that you are not 100% satisfied with your stay in the hotel. We attach great importance to your feedback and have contacted the relevant depar**ents to make improvements as soon as possible. We sincerely look forward to providing you with better service in the near future. We look forward to seeing you again and wish you a happy life!
Guest User
Deluxe Twin Room
Stayed in Feb 2024
Family
13 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The room is bright and comfortable, the gym is well-equipped and the breakfast is rich.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for sharing your experience and photos of staying at Beijing New Qinghai Sheraton Hotel. We are honored by your love and sharing of the hotel's fitness center! The sun pool and gym on the top floor can help you eliminate fatigue and awaken your vitality. There are also yoga rooms and saunas for you to experience; the Feast Restaurant provides Chinese, Western and Beijing-style breakfasts, including fried dough sticks, ramen, egg dumplings, cheese, salads, freshly squeezed juices and freshly made pancakes. We look forward to meeting you again in the near future. I wish you a happy life and a happy New Year!
Zheshixianxianma
Deluxe Suite
Stayed in Jan 2024
Business travelers
31 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The temperature in the room was very comfortable and the air conditioning was quiet. The hardware is well maintained, the bathroom is quite spacious, with double washbasins and smart toilet. There is a Qinghai-style restaurant in the hotel, which is delicious. Breakfast is also very rich. It is convenient to take a taxi to Fengtai Station.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for sharing your experience and photos of staying at Beijing New Qinghai Sheraton Hotel. The thoughtfully designed rooms are comfortable, connected and functional. Guests can enjoy spacious bathrooms, 55-inch LCD TVs, high-quality Sheraton signature sleep experience and unimpeded wireless network. The hotel is located in the Lize Business District, Fengtai, Beijing, with a superior geographical location and convenient transportation. From the hotel, you can easily reach the main road around the city, Beijing Financial Street and the three major railway stations in Beijing (West Station, South Station, Fengtai Station). Dongguantou Station of Metro Line 14 is only 500 meters away from the hotel. Qinghai Restaurant, as the hotel's flagship specialty restaurant, insists on using traditional methods to prepare local characteristics and show new ideas in flavor. We sincerely invite food lovers to come and taste the special dishes, appreciate the natural flavors in the southwest of the capital, and start a new authentic flavor food journey. Thank you again for your affirmation of the hotel and look forward to visiting again. I wish you a happy life and a happy new year!
Qingjiaowogangzibaobao
Deluxe Twin Room
Stayed in Jan 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Jan 6, 2024
Staying at the New Qinghai Sheraton these two days, my biggest impression is the good service and new facilities. Especially jackzhu who checked me in. The queen bed was fully booked that day, and he even helped coordinate a queen bed on a high floor for me. His attitude was also very good. I must praise him by name [strong] [strong] [strong], next I will definitely choose the New Qinghai Sheraton again when I come to Beijing for the first time.
Original TextTranslated by Google
Response from Property: Dear Marriott member, hello! Thank you for sharing your experience and photos of staying at Beijing New Qinghai Sheraton Hotel. We are glad to know that you have had a wonderful journey in our hotel and experienced the warm and enthusiastic service concept of Sheraton Hotel. Your satisfaction with Jack's service is the greatest recognition of his work. The hotel has Caiyuexuan Chinese restaurant that provides Cantonese cuisine, Qinghai restaurant that provides Northwest specialties, and Shengyan Western restaurant. The open lobby lounge provides coffee, tea and various wines. We hope to bring a warm and comfortable stay environment to every guest. We look forward to meeting you again in the near future. Wish you a happy life!