Bulgari Hotel Beijing

地理位置佳，服務品質優，管家KiKi盡職盡責而且回覆客户的訴求都很及時，有種被照顧的感覺。謝謝～

I booked the Bulgari Hotel on my anniversary. I am very grateful to Stefan, the butler, for giving me a chocolate cake. It was very kind and made me deeply feel the attention and satisfaction of the Bulgari Hotel to the needs of guests. The check-in experience was very good, the room view was first-class, and the swimming pool was great. I also thank Miya for her meticulous service, professionalism and enthusiasm. Overall, whether it is service, facilities or environment, I feel the unique charm and quality of the Bulgari Hotel. I will recommend this hotel to my friends and look forward to visiting next time!

During this stay, the performance of Xiaolong Butler was very satisfactory. He greeted us with a warm smile and sincere greetings from the beginning, and was always able to quickly perceive and meet our needs. Xiaolong Butler's care made our journey more beautiful and memorable. I sincerely thank him and strongly recommend him to other guests. I believe that everyone will also be satisfied and surprised by his service. Looking forward to meeting Xiaolong Butler next time!

環境、設施很棒。入住體驗不錯

特別滿意👍

The service environment is very good! There are also birthday cakes and welcome cards full of ceremony! The housekeeper Alice is very thoughtful and considerate. She always responds to requests. I really love it. I will come again next time!

評價一個冷門的，寶格麗自己樓下的睫毛種得很好哈哈哈哈哈哈哈

非常完美的入住體驗，前台服務非常迅速，辦理入住很快。房間設施非常齊全，採光也很好。酒店環境很好，衞生打掃的也很好。管家Alice態度非常好認真的解決了我們遇到的所有困難，讓我們得到了一個很好的服務。

The service of the housekeeping department is too bad. I stayed for two nights. On the first day, I got up and went out to do something. When I came back at 10 o'clock in the evening, the room was not cleaned. I called to inform them to clean the room and they arrived 10 minutes later. It was very unexpected. I have never encountered such a situation. When I called, they kept calling me Mr. Pang. I told the waiter that I was Ms. Pang. As a result, they sent me a card on Children's Day, and it still said Happy Holidays to Mr. Pang. They didn't even know whether the guest was male or female. They were too careless. When I checked in on the first day, it was 12:30 noon. There was no welcome fruit in the room. I remember that there was fruit when I booked the room. I called the service desk, and after two hours, it was still not delivered at 2:30 in the afternoon. I called again and it was delivered 10 minutes later. For such an expensive hotel, this service is really not worth it. I will not stay there next time.