Guest User
January 16, 2023
I have to complain about this private hot spring room. The private hot spring is in the public area. How can it be private? The hot spring pool is in a row on the right side of the courtyard, and the room is in a building dozens of meters away. When the customer service lady contacted me, she said it was 20 meters away. I naively believed it. Looking at the pictures in the details, I imagined that it might be on the terrace. In fact, it is more than 20 meters from the room to the staircase. I would definitely not book it if I knew the actual situation was like this. In the middle of winter, it was minus 13 or 14 degrees Celsius, and I had to run a 100-meter sprint to soak in the hot spring. In the end, I booked three private hot spring rooms, but one of the pools was not filled with water. In the other two pools, only one person soaked in it. Only four young and strong people soaked in it. How did Ctrip review the room type? This is called a hot spring private hot spring room?
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