Crystal Orange Beijing Temple of Heaven Hotel

Crystal Orange Beijing Temple of Heaven Hotel Reviews

Crystal Orange Beijing Temple of Heaven Hotel

Building 13, No. 10, Anlelin Road, Dongcheng District, Beijing, ChinaView Hotel Details
Crystal Orange Beijing Temple of Heaven Hotel
Crystal Orange Beijing Temple of Heaven HotelCrystal Orange Beijing Temple of Heaven HotelCrystal Orange Beijing Temple of Heaven Hotel
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Crystal Orange Beijing Temple of Heaven Hotel Guest Reviews

4.8/5
Excellent
3957 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(3957)
Positive reviews(3930)
Reviews with photos/video(845)
Easy to get around(646)
Convenient location(532)
Friendly front desk staff(501)
Close to metro(333)
Delicious breakfast(233)
Many amenities(145)
Excellent TV(39)
Tasty coffee(16)
Negative reviews(27)
Anonymous User
King Room
Stayed in Oct 2024
Couples
1 review
4.7/5
Amazing
Posted on Oct 24, 2024
Hotel is near to Jingtai station, not far to walk, but most attraction are on the north side, so travelling time will be longer. Front desk staff name 小韦is excellent. Need to give her thumbs up for good service. She really passionate in her job. There is a cute robot in charge of all delivery to your room. Kids will love it. One downside about hotel, you can smell mala hotpot in hotel, cos there is a hotpot shop connected to the hotel.
Response from Property: Dear guests, hello! Thank you for sharing your stay experience with us in your busy schedule. Service and hygiene have always been what our hotel requires every staff to do well and carefully, so that every customer who stays in Orange Crystal can feel clean, warm and enthusiastic. The hotel breakfast is something we attach great importance to. We will improve it step by step in terms of hygiene and taste to do our best, just to give you a different accommodation experience. Thank you for staying at Orange Crystal Beijing Temple of Heaven Hotel, and we look forward to your next visit. I wish you a happy life! (General Manager: Zhang Jinhua)
Guest User
Superior King Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 25, 2024
very nice service
Response from Property: 尊敬的賓客，您好! 感謝您在百忙之中跟我們分享您的入住體驗，服務和衞生這塊一直是我們酒店要求每個工作人員務必要做好，做細，讓每一位來桔子水晶入住的顧客感覺到乾淨，温馨，熱情，酒店早餐是我們極度重視的衞生方面和口感方面我們都會細細的一步一步的去改善爭取做到最好，衹為給您一個不一樣的住宿體驗，感謝您能入住桔子水晶北京天壇酒店，期待您的下次光臨。祝您生活愉快！（總經理：張金花）
Wai Fun
Superior King Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Great hotel service and spacious room. Helpful staffs with great patience explaining. Location is good with short walking distance to Line 14 subway station Jingtai.
Response from Property: 尊敬的賓客，您好! 感謝您在百忙之中跟我們分享您的入住體驗，服務和衞生這塊一直是我們酒店要求每個工作人員務必要做好，做細，讓每一位來桔子水晶入住的顧客感覺到乾淨，温馨，熱情，酒店早餐是我們極度重視的衞生方面和口感方面我們都會細細的一步一步的去改善爭取做到最好，衹為給您一個不一樣的住宿體驗，感謝您能入住桔子水晶北京天壇酒店，期待您的下次光臨。祝您生活愉快！（總經理：張金花）
Yit Wah
Superior King Room
Stayed in Oct 2024
Couples
11 review
5.0/5
Outstanding
Posted on Oct 23, 2024
This is the second time staying this hotel. Again they are friendly and helpful hotel staff. Hotel room is a bit old but acceptable.
Response from Property: 尊敬的賓客，您好! 感謝您在百忙之中跟我們分享您的入住體驗，服務和衞生這塊一直是我們酒店要求每個工作人員務必要做好，做細，讓每一位來桔子水晶入住的顧客感覺到乾淨，温馨，熱情，酒店早餐是我們極度重視的衞生方面和口感方面我們都會細細的一步一步的去改善爭取做到最好，衹為給您一個不一樣的住宿體驗，感謝您能入住桔子水晶北京天壇酒店，期待您的下次光臨。祝您生活愉快！（總經理：張金花）
Eliska
King Room
Stayed in Apr 2024
Couples
1 review
4.5/5
Great
Posted on Apr 13, 2024
The hotel was really good in a nice location close to the subway. We found someone else’s hair in the shower when we arrived, but otherwise everything else was nice.
Response from Property: Dear guest: Hello! Thank you very much for choosing Orange Crystal Beijing Temple of Heaven Hotel. Thank you for your love and recommendation to us. Your recognition is the most precious to us. May many wonderful things accompany you. I hope that every stay will bring you a wonderful stay experience, and look forward to meeting you again ~ (General Manager: Zhang Jinhua)
yinfen teh
B Duck Deluxe Family-Friendly Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 27, 2024
Overall environment is good and clean. Location wise quite near MRT station. Nearby have wide range of food choice.
Response from Property: 尊敬的賓客您好:感謝您入住桔子水晶北京天壇酒店，能得到您的讚美我們非常開心，每一位賓客都是我們的家人，我們會繼續努力，創造更多的閃光點讓每一位賓客都滿意而歸，誠邀您再次光臨。（總經理：張金花）
Robby
King Room
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on Mar 12, 2024
Great vacation, near metro jingtai, and temple of heaven you can reach by walk around 20minutes Great service that i got upgraded room for complimentary, Thank you!
Response from Property: Dear guest, hello! Thank you for staying at Crystal Orange Temple of Heaven Hotel and sharing your stay experience. We have always been adhering to providing every guest with warm and thoughtful and just the right new service concept, warm and pleasant greetings, and timely and enthusiastic Responding to guest needs has always been our principle of warm service. We look forward to your next visit. wish you a happy life! (General Manager: Zhang Jinhua)
Ozkalay
King Room
Stayed in Aug 2024
Family
1 review
4.2/5
Very Good
Posted on Nov 12, 2024
Price & performance hotel 👌 they took good care of us and our kids. Thank you for the kind hospitality. In our next trip to Beijing, we will stay there again
Response from Property: 尊敬的賓客，您好! 感謝您在百忙之中跟我們分享您的入住體驗，服務和衞生這塊一直是我們酒店要求每個工作人員務必要做好，做細，讓每一位來桔子水晶入住的顧客感覺到乾淨，温馨，熱情，酒店早餐是我們極度重視的衞生方面和口感方面我們都會細細的一步一步的去改善爭取做到最好，衹為給您一個不一樣的住宿體驗，感謝您能入住桔子水晶北京天壇酒店，期待您的下次光臨。祝您生活愉快！（總經理：張金花）
ArnasBu
Deluxe King Room
Stayed in Aug 2024
Business travelers
35 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Nice hotel, good breakfast and helpful reception. Clean and nice environment hotel
Response from Property: 尊敬的賓客，您好! 感謝您在百忙之中跟我們分享您的入住體驗，服務和衞生這塊一直是我們酒店要求每個工作人員務必要做好，做細，讓每一位來桔子水晶入住的顧客感覺到乾淨，温馨，熱情，酒店早餐是我們極度重視的衞生方面和口感方面我們都會細細的一步一步的去改善爭取做到最好，衹為給您一個不一樣的住宿體驗，感謝您能入住桔子水晶北京天壇酒店，期待您的下次光臨。祝您生活愉快！（總經理：張金花）
Anonymous User
King Room
Stayed in Dec 2023
Travel with friends
4 review
4.2/5
Very Good
Posted on Jan 2, 2024
The facilities was not up to the mark like usual Orange hotel. It should be improved
Response from Property: Dear guests: Hello! Thank you for staying here and taking the time to share your stay experience with us. We are sorry that you had a bad experience during your stay. The hotel facilities will continue to be improved. We will carefully verify the issues you mentioned. Thank you for your feedback. We also hope to provide you with a more satisfactory stay experience next time you stay. We look forward to your visit again! Hotel General Manager: Zhang Jinhua
Traveling Amy
King Room
Stayed in Apr 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Room and bed were comfortable. What stood out was the front desk staff, they're all friendly and helpful :)
Response from Property: 尊敬的賓客您好:感謝您入住桔子水晶北京天壇酒店，能得到您的讚美我們非常開心，房間有任何問題隨時都可以聯繫前台，總機服務請撥“0”，我們24小時為您提供管家式服務，非常感謝您為我們提出寶貴建議，誠邀您再次光臨，祝您生活愉快！（總經理：張金花）
MKChong09
Business King Room
Stayed in Apr 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Apr 24, 2024
It is a 7-minute walk to the Jingtai subway station, which is convenient for subway travel to attractions and Daxing international airport. The front desk officers provided good service. The room design is quite modern and a hand pour coffee maker is a bonus. Tea is good as well. Fruits at lobby are fresh and delicious. Free self-service laundry. And we love the service provided by 小度😀. For us, the room ceiling is too low and there is a sense of oppression. The room sound insulation is not very good. But overall, this hotel is good. Thanks.
Response from Property: 尊敬的賓客，您好! 感謝您能入住桔子水晶天壇酒店並分享您的入住體驗，非常開心我們的服務能得到您的認可，通過您的描述，可以感受到這次的入住給您帶來的幸福感，這是我們華住人一直追求的，這也將成為我們繼續努力、不斷進取的動力，期待下次會給您提供更優質的服務，祝您工作順利，萬事順意。衷心的期待與您再次相遇！（總經理：張金花）
ChangVicky
King Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Staff were quite friendly. Room wise, it was abit small but still not overcrowded for 2 people. The room was also very clean. And it's a smart room with warm toilet seats, and smart TV and smart lighting/adjustment of curtains. Comfortable stay👍 The food around was also very cheap. 2 yuan for a 包子(dumpling)! Would recommend for future stays😁
Response from Property: 尊敬的賓客，您好! 很高興也很開心從留言中得知桔子水晶給您留下美好的印象，我們的服務從細節出發，以温馨周到接待每一位賓客，按照一客一換的標準流程給您安心的住宿環境，再次感謝您的肯定與讚美，歡迎您下次光臨。祝您生活愉快！（總經理：張金花）
faithwong
Executive Twin Room
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 2, 2024
In between our stay, hotel staff Wei had let me used her phone number for some local dealings (bookings and purchasing). It had helped to ease up a lot of complications because we don't have a local contact number.
Response from Property: 尊敬的賓客，您好! 感謝您能入住桔子水晶天壇酒店並分享您的入住體驗，我們一直秉承着為每一位賓客 提供熱情周到，恰到好處的全新服務理念，温暖而愉快的問候，及時熱情地響應客人需求，一直是我們奉行的有温度的服務準則，期待您的下次光臨。祝您生活愉快！（總經理：張金花）
Guest User
King Room
Stayed in Oct 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 30, 2023
Fantastic room with helpful staff, absolutely enjoyed our stay here.
Response from Property: 尊敬的賓客，您好!非常榮幸能為您提供滿意的服務，同時也感謝您給予評價。桔子水晶天壇酒店堅持賓客第一的服務信條，按照一客一換的標準流程從細節出發，以温馨周到的服務接待每一位賓客，衷心期待您的再次光臨! （總經理：張金花）