Leyou Hotel(Beijing Jinsong Panjiayuan Metro Station) Reviews
Leyou Hotel(Beijing Jinsong Panjiayuan Metro Station)
No.13 East 3rd Ring South Road, Chaoyang District, Beijing, 100021, ChinaView Hotel Details
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Leyou Hotel(Beijing Jinsong Panjiayuan Metro Station) Guest Reviews
3.9/5
425 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.7
Service4.0
Cleanliness4.0
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All reviews(425)
Positive reviews(378)
Reviews with photos/video(40)
Easy to get around(54)
Amenities were average(40)
Convenient location(35)
Great value for money(30)
Close to metro(25)
Classy environment(18)
Convenient parking(9)
Many dining options(4)
Negative reviews(47)
PositivelyU
Deluxe Family Room
Stayed in Aug 2024
Family
3 review
4.7/5
Amazing
Posted on Aug 15, 2024
In the beginning, I was sceptical about staying at this hotel after reading many reviews. However, I am happy my family and I stayed there compared to the one recommended. It is close to several shops: 7/11, Lawsons, Pizza Hut, several restaurants, bus and metro stations.
On the downside, the building is ancient, with dirt marks in the bathroom. The bed was tough, and the AC was so bad that we didn't need cover sheets. The refrigerator didn't work.
The room is appropriately soundproof; we could not hear the neighbours or the vehicle passing.
Room service was on par, with clean towels, bottled water, kettle, and teabags, and there was no funny odour.
Recommendations: Add a spoon to stir the teabag, change the mattresses, and put some nice covering on the sofa.👌
6/8
Response from Property: Thank you for staying at Le You Hotel and giving us your evaluation. Your feedback has been taken seriously by the relevant departments of the hotel. Firstly, we apologize for not being able to provide you with high-quality service. The hotel facilities are gradually being updated and improved, and the relevant departments will make improvements as soon as possible to address the issues you raised. We will continuously improve our service quality to ensure guest satisfaction. Thank you again for your valuable feedback and we sincerely look forward to your visit again.
Guest User
Superior Room (2 beds)
Stayed in May 2024
Family
2 review
4.5/5
Great
Posted on May 3, 2024
the locarion is good near subway and the staff are sor friendly.
Response from Property: Dear guests, hello! Thank you for choosing to stay at Leyou Hotel. Your satisfaction is the best affirmation and motivation for us. We will continue to work hard to provide you and all guests with better service! Sincerely looking forward to your next visit!
Anonymous User
Standard Room (2 Beds)
Stayed in Aug 2024
Solo travelers
1 review
3.0/5
Posted on Oct 11, 2024
Never again! The hotel was actually good. Me and my new friend payed 50,00€ a night for a double room. Until the last day we were happy BUT on the last day they didn’t want to pay me our deposal back! We had the right receipt and suddenly the hotel staff told us it’s not the right one, even everything was legit. Later they told me my friend (who left already) has to send her landing confirmation first, completely random. Nobody spoke English the staff was disrespectful and ignored me, talked bad about me on Chinese, ignored my request to bring their manager and started to care for the other guests instead of solving my problem. After 1 hour of discussing I gave up and left, the security guy called me back and they gave me half of my money back. I took it and left because I knew I had no chance. Never again! Stay away from this place!
Response from Property: Thank you for staying at Le You Hotel. The issues you have reported have been carefully checked and improved by the relevant departments. There must be some misunderstanding involved, and we sincerely appreciate your evaluation to help the hotel continuously improve its service quality. We sincerely hope that you will stay at Huatai Hotel again.
Guest User
Queen Suite
Stayed in Aug 2024
Travel with friends
9 review
4.7/5
Amazing
Posted on Aug 3, 2024
They upgraded us for free to a huge room with 2 rooms within. They also allowed us to do early check in without asking for anything. Recommend. It's 5 min walk to metro station (although you always need to do a transfer to another line to go anywhere).
Response from Property: Dear guest, thank you for choosing Le You Hotel and for your review of our hotel. Your positive feedback is our greatest motivation! I hope you can share your positive experience in our store with more friends and family, and we will continue to provide better service to you. Le You Hotel is your home when you are away, and we sincerely look forward to your visit again!
Tin Ei
Standard Double Room
Stayed in Jun 2024
Travel with friends
2 review
2.0/5
Posted on Jun 30, 2024
Room size is small. Bathroom is small space. Air -con is not good. Room smell is not fresh. Bathroom towels are not clean. Hotel staffs are not friendly. Hotel location is ok.
Response from Property: Dear guests, hello! Thank you for staying at Leyou Hotel and giving us your feedback. Your feedback has attracted the attention of the relevant departments of the hotel. Firstly, we apologize for not being able to provide you with high-quality service. Whether it is room type information, room price, available number of guests, or check-in and check-out time, there are obvious prompts on your booking submission page. You can contact us or online customer service at any time to help solve the problem. When there is a problem with the room, please contact the customer service center, and we will pay attention and quickly resolve it. Thank you again for your valuable feedback. We will continue to improve our service quality and sincerely look forward to your next visit!
phattharaporn
Standard Double Room
Stayed in Apr 2024
Couples
8 review
3.0/5
Posted on Apr 29, 2024
The room is quite small and not that clean. But the shower in each room is broken and there is no shower hose. So, makes it difficult to use.
Response from Property: Dear guests, hello! Thank you very much for your stay and feedback. It is precisely the constant care and supervision from customers like you that enable us to constantly identify problems in our work, and have opportunities for correction and continuous progress. We regret to see from your feedback that this stay did not meet your expectations and we apologize for any inconvenience caused. We will strive to improve the hardware facilities of the hotel and continuously improve our service quality to meet the needs of guests. I hope to provide you with better service next time. Thank you!
ZHI XIN LIU
Discount Standard Room
Stayed in Apr 2024
Couples
1 review
3.0/5
Posted on May 5, 2024
Bathroom and shower are outdated also shower head are not spread water evenly, I ask stuff to changed new shower head. Other than that was ok.
Response from Property: Thank you very much for staying at Le You Hotel and leaving your valuable feedback. We will strive to improve the hotel's hardware facilities to meet the needs of our guests. I hope to provide you with better service next time. Thank you!
DANSON
Discount Standard Room
Stayed in Mar 2024
Solo travelers
5 review
2.0/5
Posted on Mar 17, 2024
the hotel is good, but smell so much of cigeratte smoke, very poor ventilation
Response from Property: Thank you very much for staying at Le You Hotel and leaving your valuable feedback. We will strive to improve the hotel's hardware facilities to meet the needs of our guests. I hope to provide you with better service next time. Thank you!
THE KING AB MK
Standard Room (2 Beds)
Stayed in Feb 2024
Solo travelers
32 review
4.0/5
Very Good
Posted on Feb 13, 2024
I recommend this hotel, good and clean.
Thank you.
See you soon
Response from Property: Dear guest, thank you for staying at Leyou Hotel! We will continue to maintain high-quality service under your encouragement, making you feel more satisfied with us. We will continue to work hard and improve, hoping to provide you and every guest with a higher level of stay experience. Sincerely looking forward to your next visit!
Guest User
Superior Double Room
Stayed in Aug 2024
Couples
13 review
4.0/5
Very Good
Posted on Sep 2, 2024
Great location
Response from Property: Dear guest, hello! Thank you for choosing to stay at Le You Hotel. Your satisfaction is the best affirmation and motivation for us. We will continue to strive to provide you and all guests with better service! Sincerely looking forward to your visit again!
Guest User
Standard Room (2 Beds)
Stayed in Jul 2024
Solo travelers
14 review
3.0/5
Posted on Jul 20, 2024
Good location
Response from Property: Thank you very much for staying at Le You Hotel and leaving valuable feedback. We will strive to improve the hotel's hardware facilities to meet the needs of our guests. I hope to provide you with better service next time, thank you!
Guest User
Queen Suite
Stayed in Aug 2024
Family
2 review
4.0/5
Very Good
Posted on Aug 27, 2024
It's OK, but the air conditioner in the building opposite is too loud. It's in another building. It's OK for traveling. It's convenient for transportation. It's convenient to go anywhere. I don't have so many requirements in summer. It's a good choice.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Leyou Hotel and your comments on our hotel. Your praise is our greatest motivation! I hope you can share your good experience in our hotel with more relatives and friends. We will continue to maintain and strive to improve the hotel's hardware facilities to meet the needs of guests and better serve you. Leyou Hotel is your home away from home, and we sincerely look forward to your visit again!
Warin
Superior Room (2 beds)
Stayed in Jul 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jul 22, 2024
The room is not very soundproof. When people talk outside, it can be heard very loudly. There is no wifi. The room is quite old but has complete facilities. The bathroom has soap, shampoo, hair dryer, and many hangers. There is a super basement + Lawson On the way to the train station It's a short walk. In front of the hotel there is a bicycle rental station.
Original TextTranslated by Google
Response from Property: Thank you for staying at Le You Hotel and leaving your valuable comments. We will strive to improve the hotel's hardware facilities to meet the needs of guests. Hope to be able to provide more quality services next time, thank you!
Guest User
Standard Double Room
Stayed in Oct 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Although the room furnishings are a bit old, but the price is cheap, the transportation is convenient, and there are also good places to eat nearby. Leyou Hotel is really one of the old hotels in Beijing! It is the first choice for guests at home, and it is cheaper than all the hotels nearby!
Original TextTranslated by Google
TonyZhanghao
Discount Standard Room
Stayed in Apr 2024
Other
124 review
4.0/5
Very Good
Posted on Apr 21, 2024
The location is good, the room is also OK, there is a restaurant at the door, the roast duck inside and the Guangdong roast meat at the door are quite unique, the overall feeling is OK
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Leyou Hotel! We will continue to maintain high-quality services with your encouragement and make you more satisfied with us. We will continue to work hard and improve, hoping to provide you and every guest with a higher level of stay experience. Sincerely looking forward to your visit again!