HOSHINOYA Tokyo Reviews

Incredible experience, zen concept from A to Z. Perfect to escape the noise and sounds of the city for a moment of pure relaxation forgetting time and stress! They don’t even have clocks! Slightly disappointing hot springs, as in it’s just one big pool, no cold pool or whirlpools (maybe the spa package offers these?!) incredibly friendly and helpful staff.

The entrance of hotel is very complicated and not very well indicated. The main entrance was beautifully designed. Very disappointed with the service that was very slow and inefficient. The room is quite small and has no view. Really expecting more from the hotel at this price. Experience that doesn’t want to be repeated.

Nice services and good. I stay well with my daughter, have a good time.

I saw the introduction of this hotel a long time ago and have always had an obsession with it. This time I can be considered a wish-fulfilling trip. The hotel is very luxurious and the service is very good. After entering, it feels a bit like a maze. The room is not big, and the hygiene is pretty good.

I stayed for 4 nights and 5 days with my mom, and the facilities were really clean and the sauna was nice. I especially liked that each floor had a common area where you could enjoy free tea stations, snacks, and ice cream.

Only 2 people can stay in one room, and you can't bring an extra bed with a child. You have to book another room, otherwise you can't enter the hotel.

It still exists like a top hotel, and the service is still very particular. Whether it is the sheng performance in the lobby or the sake tasting, it is very cultural. The room, light settings, bed, pillows, internet, washroom and bathroom are all still as good. What cannot be corrected is the drop-off area. Due to the construction, the car cannot reach the door. Thanks to the good day I came, it was sunny. If it is windy or raining, it will be a bit troublesome. In addition, the indescribable feeling is that the service is not as good as before, and the dazzling array of snacks on the table in the rest area are gone and empty.

Hoshinoya Tokyo is really amazing. The considerate service and detailed design are a great experience. The all-Japanese style urban hot spring hotel is also unique.

Quite different, the room is comfortable, and there is a public area on each floor where you can enjoy free coffee, tea and snacks, which is very considerate. The only thing that is unacceptable is that the waiter confiscated the shoes in the lobby (the suitcase needs to be lifted up and cleaned the suitcase wheels for us...) the whole journey can only be barefoot, and no slippers are provided in the room. The feeling of Japanese culture does not apply to hotels with many foreigners staying. And there are obviously Chinese service staff, but they do not provide Chinese service when checking in, which also increases a lot of communication costs. Poor experience

A very special hotel in the business district, quiet in the hustle and bustle. However, the whole enclosed house design is a bit boring. If the experience level is 5 points, it will be between 2.5-3.

A pure Japanese-style hotel with its own unique business philosophy, service and environment are very distinctive. good

Still very satisfied, the service is good and very convenient. Taxis can park on the second underground floor and you can go directly to the subway on the first underground floor. However, the breakfast is average.

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The best service and delicious food. It's a really quiet hotel.