Belconnen Hotels with Airport pickup service

I was really comfortable in the room and the bath towels were big fluffy and so good. I was really pleased I was given a access code so I could get into the building early in the morning excellent service 👍

The staff at Pavilion couldn’t have been more friendly and helpful in letting us change rooms and responding to requests.But this didn’t quite make up for the fact that this hotel is in need of some serious TLC. We noticed at reception a tourist excellence award from Trip Adviser from 2012, which is hardly current. On the plus side: The huge foyer area was pleasant and welcoming. The king bed was very comfortable which is the main thing, quality linen. Bathroom towels were plentiful and soft and the shower over the bath had a non-slip surface and a useful help rail to get in and out. What needs attention: The desk and table in both rooms we had were chipped, and the curtains somewhat old and worn. The darkish grey paint also did nothing to raise the energy of what was already a dark room (215) with a tree outside. No plugs were provided for the basin and the bath, though these were supplied on request The restaurant staff were great, but the chicken schnitzel we ordered was really disappointing and poor value at $35. We would also have appreciated a microwave being available, if not as standard on request, as in many hotels. Overall a disappointing experience we would not repeat.

The hotel is located right near a row of shops, and it's just a short drive away from the city. There is onsite parking for $12 a day, and you will be able to enter and exit the carpark as many times as you like. The staff were extremely helpful with requests and very friendly. Would highly recommend this hotel to anyone planning on visiting Canberra.

We booked this hotel under ”Luxury escapes” and it certainly wasn't luxury! When we got there the receptionist was absolutely terrible (no customer service skills whatsoever) and not to us but to others as well. When asked about parking she said it's just across the road. Asked her how to get there and she gave us a printed form and said that should tell us - no explanation of form of direction. When reading the instructions it was very confusing and it took us a while. We were meant to receive a free bottle of wine and a voucher. Didn't get that, I had to call reception to ask for it and had to go down to reception to pick it up. Got back to the room and there was 1 wine glass. I gave up and on the following day asked for another wine glass. She said she would send it up via housekeeping......it never came. On the second day we had to evacuate because the fire alarm went off. My husband has a walking stick and finds it very difficult to move. But we did it. Got the site where you go for evacuation and there's no one there to direct us or anything, I find that very poor especially in a hotel. I had booked previously to go back in April but I quickly cancelled it. Worst hotel I've ever been to

The accommodation is very good. -There are supermarkets, coles and Woolworths around. Fast food has KFC McDonald's for basic breakfast needs. -The surrounding area is not downtown, it feels convenient to have a car. It is about ten minutes away from the city by car. Parking is free, which is great. -Average service attitude, check in and check out are all Indians. -The room is clean and tidy enough, and the room is comfortable and good value for money. Washing clothes can be done in washing clothes, washing powder 2 knives, washing clothes 3 knives, forget to dry, never used. The selected room type has a small balcony, which is great.

Had a nice night’s accommodation at the Rex & a good night’s sleep. Front desk staff were efficient & courteous. Parking was tight but ok. Foyer was welcoming & easy directions to find our room. Spacious bedroom & plenty of room to move about so was good all round. Would recommend the Canberra Rex!!

We stayed here for the Easter long weekend. The room was basic but modern and clean and the bathrooms looked recently renovated and the showers were fantastic. Staff were lovely and checkin and check out was quick and easy. Beds were quite comfy as well. Unfortunately their restaurant is no longer operational but there’s plenty of restaurants and cafes nearby so that wasn’t as issue. Our “family room” turned out to be just 2 hotel rooms next door to each other, but had a door that you shut off to the hallway that you needed a key to use to open, in order to then access both hotel rooms.

Nice leafy quiet street. Close to light rail. Good secure parking. Reception staff efficient. You can walk to Dickson or Civic if you have a spare 20 mins. Room we had was quite small (especially the shower) so not good for larger people. Beds comfy, but we did not like the pillows (there was only one option). Limited facilities (café downstairs seemed to only make coffee). But as we chose it for its price, quietness and location it met our needs well and overall we would stay again.

I had to attend a funeral in Canberra and a friend recommended this YMCA (Leumeah Lodge) in suburb of Nicholls, handy to that side of the city off the Barton Highway. This accommodation is very new. If your GPS is old, then No. 48 is not on it! It is located opposite McDonalds and behind KFC. It is lovely, spotless, nicely appointed with very helpful, friendly Reception staff. There are 58 (differing) and all non-smoking, rooms to suit most, including bunkbed rooms used by school groups. As a single, I chose the ”Queen” perfectly adequate for a couple - the room, bathroom and shower all spacious, with toiletries and hair dryer provided; the double bed was very comfortable. Air Conditioning and WiFi available with a wall mounted TV, tea/coffee bags & a kettle. There are dining facilities only for Groups but you can order a Breakfast Box the night before from Reception. Parking is available. This Lodge is far superior to many hotels I've stayed in and the cost far less! It was amazingly quiet overnight (a Thursday). I recommend this accommodation.

The environment is very good, the front desk service of the first reception is also good. Proactively helped us solve many problems. And told us that we can check out at 2 pm, we can have more rest meetings the next day, so we have a conference call after the check-in day, but the door is knocking from 8:00 to 12:00 the next day. The attitude is extremely bad. I have been explaining to the front desk the next day that the hotel told us that we can check out at 2pm. The new front desk still asks me to pay another day's room rate. Spending money is a trivial matter, but the attitude determines my impression of the hotel. Many hotels in Australia have a very good service attitude, but this one is very disappointing.