Ethno Belek

We had a great stay at Ethno. The interior design is perfection, great food, the rooms are very nice. The personal assistants are of great help (Batuhan, Bilge) helping with all details you need (reservations etc). Although the kids club is not ready my son has a great time here. The pools are excellent, aquapark is great. The chocolate is heaven on earth. We want to come back also next year when will be fully finished.

I rarely write reviews, especially negative ones, but this time I cannot stay silent and want to warn all future visitors. We all know that a vacation is a highly anticipated event in the lives of both adults and children. Many save money, prepare for a long time, and upon arrival expect to have a quality and enjoyable experience. This did not happen with my family. We believed in the concept of the hotel and purchased a tour through early booking. We eagerly awaited our vacation, even though the hotel postponed its opening several times. We believed until the last moment that our vacation would still happen and were even ready to overlook minor flaws. However, upon arrival, we encountered significant issues: 1. Construction is still ongoing on the hotel premises, with associated debris, noise, open manholes, and exposed wires. 2. Most of the amenities like restaurants, the kids' club, and the adults' nightclub are not ready. And they are unlikely to be ready anytime soon. 3. The hotel and rooms are already in poor condition. There is construction dust and debris everywhere. It genuinely feels like this is not a new hotel but an old one undergoing renovation. It’s clear that they tried to meet the deadline, but it would have been better to be honest and postpone the opening to a realistic date instead of letting down so many people who ended up coming to the hotel. 4. If you booked a room that is above standard, you won’t see it. We experienced this too, as we were offered a standard room instead of the high-category room we booked. 5. The food was good initially, but it has now deteriorated. Funny how there were no steaks in the steak restaurant at some point. 6. What was built is now breaking down - the pier is collapsing, lighting is not working, builders are painting and plastering walls in front of tourists, conducting noisy work. 7. On the way to the unfinished kids' club and its makeshift replacement in the form of a tent with broken toys - there are open manholes, easy to fall into. 8. The beach is full of construction debris, with stones and sharp construction remnants in the water. Tourists themselves are pulling out stones. 9. The staff does not help. Neither the assistants nor the higher management. I won't mention any names here because I consider myself above that. However, we saw no help, support, or empathy. No problem-solving. It makes me very sad to write this review because we had high hopes for the hotel. In the end, our vacation was simply ruined; we did not have a single good emotion left, and we left with tears in our eyes. It was painful and upsetting. I believe it is important to be honest - with tourists, with oneself, and not to turn the lives of people who came for a vacation into a living nightmare. I think soon there will be many more reviews here proving that there is nothing real from the beautiful images that were on the renderings.